I book this hotel for one night great location. The receptionist she was welcoming. When we got to the room that we were staying for the night. First impression was clean and tidy. However the room was smelly as you entered with the one and only small window was open in the room. The bathroom was for designed for disabled use really. I will list the pro's and cons.
Pro's
The room was a good size for our needs two single and it had a TV that you could watch ”the news” on a channel. The kettle was clean and tea, coffee, sugar was in a bag if you wanted to make a tea with two cups no bottled water provide (but selling for £2 for 500ml at the entrance of the hotel). The wallrobe had hangers and a hair dyer if you needed it. The pillows were nice and the mattress was comfortable.
The con's
One of the beds had other people's hair in the sheets and on top of the duvet. The ceiling and a long legged spider with cobwebs hanging down from above were the TV is. The walls in the room had stains down the wall it was dusty in places.
The walls had noticeable cracks in different parts of the wall, the furnitures are old and tired including the picture frame. The bathroom door was dirty from all the touching to open and close it. I am not sure how a disabled person are able to use the toilet effectively.
Because the ”tiny” face basin was so close to the toilet it was not practical to be that close and I am not disabled. It had so many hand railings why was the basin so close and very low to the point were it was awkward for us to wash our faces etc and the floor was in a mess afterwards . there is a glass shelf with two small glass cups that was over the face basin which is simple not safe or practical because you will sit your face or eyes if your not careful when using the face basin.
The extractor fan does not work when the light is on and no button to press it separately. But the only small top widow was open for any steam or smell to leave the bathroom.
The hot water system made a lot of noise when turning on. Making it hard for anyone to use it without the whole or half of the hotel hearing it that how loud it was to us.
The bath was clean however there was mold all over on the wall tiles the shower curtain was short and not fitting for that bath. The toilet papers that was provided was a very very cheap small rolls. There was three one screwed (toilet roller) on to the small face basin that got soaked when you use the face basin. And the other two was on top of the toilet with used tissue in one of them. Both windows in bedroom and bathroom was not dusted.
Our biggest problem was someone who was on the same floor sounds like they were nextdoor. They kept coming and going and each time they open and close their door it caused our door to shake and bang because was door is not fitted correctly and full of gaps and so the wind and the force of the moving door as cause ours to make all that noise. We didn't have a good sleep because of the above and the live entertainment went on late also which could be heard as we were on the ground floor also. The room is not what I would class as a lovely room it's very basic old, tired not very appealing the walls and the bathroom needs refurbishment and the heating system needs serious attention. When we checked out the lady was pleasant when the card was returned. The guess with me she was not happy and felt that in her words she would not want to stay at another hotel because it was not comfortable during her stay. I would not have wanted to pay the full price if I was not getting the discount from my app. But even at that price that I paid it's not worth the money. Overall I was not happy but we needed to have somewhere to sleep and it provided us that.
Das Hotel ist sehr gut ausgestattet, aber es ist sehr gut.
2 Nachtstunden und das inbegriffen Frühstück war Top-Noch. Helfen Sie sich selbst kocht Frühstück. Großes und sehr komfortables Bett, Einrichtungen waren groß. Doppel Dusche und Toiletten alle leicht verfügbar.
Auch ein anständiges Bier.
Aber denken Sie daran, sich zu ändern, wenn Sie nicht mit der Karte bezahlen, wie sie keine haben.
Ich freue mich auf das nächste Jahr früh wieder zu gehen.
Obwohl das Zimmer sauber war, gab es keine Seife und der Seifenspender in der Dusche war kaputt. Die Heizung war nicht ausreichend, uns war nachts kalt. Und es gab kein kostenloses WLAN im Zimmer und wir mussten 7 £ pro Stunde zahlen, wenn wir es wollten. Das Personal sagte mir, dass kostenloses WLAN im Sitzbereich im Erdgeschoss verfügbar sei, aber die Verbindung sei sehr schlecht.
Hotel in der Nähe von Innenstadt Bournemouth,Bournemouth100 % der Besucher entscheiden sich für diese Gegend
GGastnutzer2024.09.05
Good hotel with lack of attention to details. 😬
Breakfast food is average, almost no fresh fruits (apple and overripe banana), and not many veggie options, but the staff is lovely (more hospitable than people at the reception), each day the chef was busy but kept smiling to all guests around, nice way to start the day, thanks!:)
Spa area is lovely, great tor the gloomy days!:)
Room was ok, no windows to be opened thus no fresh air.. water temperature was rather low, couldn’t really enjoy the shower.
Check in was very quick. We had a family room with a double and a single basement room. Was get nice, clean and spacious. Plenty of parking, 10 my ns walk to the beach and 10 mins walk to shops and restaurants.
Gute Lage und Sauberkeit, Meerblick, wenn Sie Ihr Zimmer aufrüsten.
Nur der Fernseher funktionierte nicht, und schlecht bei Sound Isolation, weil ich andere am Abend hören kann
Hotel in der Nähe von Innenstadt Bournemouth,Bournemouth100 % der Besucher entscheiden sich für diese Gegend
AAlison2025.02.16
Schönes Hotel. Unspottlich sauber, das Personal wirklich freundlich und wissensvoll über die Gegend. Das Frühstück war schön, frisch gekocht und so viel Getreide-Frucht-Toast und Getränke wie Sie brauchen. Es gibt einen Taxi-Buchungsservice. Das Zimmer war wunderschön und warm wie die Gemeindebereiche. 24-Stunden-Rezeption und Bar. Pooltisch in wunderschöner großer Lounge . WLAN war kostenlos im gesamten Hotel einschließlich in unserem Zimmer. Dusche war großartig, schön und heiß. Das Hotel ist nahe dem Strand und dem Stadtzentrum. Wir genossen unseren Aufenthalt 🙂
Our stay at Harbour Heights was extremely enjoyable! . From the greeting we received from the reception staff on our arrival to the equally warm farewell when we left.
Our room was very comfortable & larger than your typical standard room. The bathroom well presented, the bed very comfortable bed and all other facilities in the room perfect (I was very impressed to find an iron and ironing board).
We were very impressed by the breakfast and found the restaurant manager very lovely and helpful.
He kept a very tight ship, ensured that everything was replenished the moment it ran out and the staff who worked with him were equally pleasant and very helpful.
Pre-dinner drinks and dinner on the terrace was terrific, and what a view!
The hotel as in great condition, everything looked newly updated, corridor carpets very clean, wall tiles, bathroom fittings etc., of good quality .,
The hôtel was very clean and modern, whilst still retaining its original character.
This was our first visit to Harbour Heights but will certainly not be our last.
A most wonderful location for a short break,!
Hotel in der Nähe von Innenstadt Bournemouth,Bournemouth100 % der Besucher entscheiden sich für diese Gegend
GGastnutzer2024.01.08
Fantastisch..., außer ein zusätzliches £12.00 für Eier König auf dem oberen Frühstückspreis war nicht gut... Personal hat nicht einmal vorab warnt über den zusätzlichen Preis, bis wir gehen.
Aber- wenn Sie Zimmerservice hatten, dann kein zusätzlicher Preis für Eier königlich?? Es macht keinen Sinn.
Sehr gut
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8.9/10
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8.5/10
Sehr gut
TthelivingbeingtravellerI book this hotel for one night great location. The receptionist she was welcoming. When we got to the room that we were staying for the night. First impression was clean and tidy. However the room was smelly as you entered with the one and only small window was open in the room. The bathroom was for designed for disabled use really. I will list the pro's and cons.
Pro's
The room was a good size for our needs two single and it had a TV that you could watch ”the news” on a channel. The kettle was clean and tea, coffee, sugar was in a bag if you wanted to make a tea with two cups no bottled water provide (but selling for £2 for 500ml at the entrance of the hotel). The wallrobe had hangers and a hair dyer if you needed it. The pillows were nice and the mattress was comfortable.
The con's
One of the beds had other people's hair in the sheets and on top of the duvet. The ceiling and a long legged spider with cobwebs hanging down from above were the TV is. The walls in the room had stains down the wall it was dusty in places.
The walls had noticeable cracks in different parts of the wall, the furnitures are old and tired including the picture frame. The bathroom door was dirty from all the touching to open and close it. I am not sure how a disabled person are able to use the toilet effectively.
Because the ”tiny” face basin was so close to the toilet it was not practical to be that close and I am not disabled. It had so many hand railings why was the basin so close and very low to the point were it was awkward for us to wash our faces etc and the floor was in a mess afterwards . there is a glass shelf with two small glass cups that was over the face basin which is simple not safe or practical because you will sit your face or eyes if your not careful when using the face basin.
The extractor fan does not work when the light is on and no button to press it separately. But the only small top widow was open for any steam or smell to leave the bathroom.
The hot water system made a lot of noise when turning on. Making it hard for anyone to use it without the whole or half of the hotel hearing it that how loud it was to us.
The bath was clean however there was mold all over on the wall tiles the shower curtain was short and not fitting for that bath. The toilet papers that was provided was a very very cheap small rolls. There was three one screwed (toilet roller) on to the small face basin that got soaked when you use the face basin. And the other two was on top of the toilet with used tissue in one of them. Both windows in bedroom and bathroom was not dusted.
Our biggest problem was someone who was on the same floor sounds like they were nextdoor. They kept coming and going and each time they open and close their door it caused our door to shake and bang because was door is not fitted correctly and full of gaps and so the wind and the force of the moving door as cause ours to make all that noise. We didn't have a good sleep because of the above and the live entertainment went on late also which could be heard as we were on the ground floor also. The room is not what I would class as a lovely room it's very basic old, tired not very appealing the walls and the bathroom needs refurbishment and the heating system needs serious attention. When we checked out the lady was pleasant when the card was returned. The guess with me she was not happy and felt that in her words she would not want to stay at another hotel because it was not comfortable during her stay. I would not have wanted to pay the full price if I was not getting the discount from my app. But even at that price that I paid it's not worth the money. Overall I was not happy but we needed to have somewhere to sleep and it provided us that.
GGastnutzerPositiv: Sehr freundliches Personal. Die Lage ist wunderschön – sowohl die Stadt als auch der Strand sind schnell erreichbar. Außerdem haben wir ein kostenloses Zimmer-Upgrade erhalten, was wir sehr geschätzt haben.
Negativ: Leider ließ die Sauberkeit zu wünschen übrig. Besonders der Balkon wurde nicht gereinigt. Es befanden sich viel Staub, Spinnweben und Vogelkot dort, was den Gesamteindruck etwas getrübt hat
KKianWas all clean and very good ans would defo go there agian it did the job for 1 day and I was happy with the accommodation only thing that can be improved is there was no charger wholes I had to have a plug
DDiana 1994Allgemein war alles großartig.
Wir schlagen vor, eine Matrix zu ändern, da wir und unsere Freunde schreckliche Rückenschmerzen hatten, aber das ist natürlich nur eine Präferenz und nicht jeder will eine harte Matrix, wie wir es tun.
Abgesehen davon lieben wir es alle in diesem Hotel.
Danke .
88285SueHDouble sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint.
Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful!
Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room …
The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.
GGastnutzerStunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.
GGastnutzerGute Lage und Sauberkeit, Meerblick, wenn Sie Ihr Zimmer aufrüsten.
Nur der Fernseher funktionierte nicht, und schlecht bei Sound Isolation, weil ich andere am Abend hören kann
AAshish444Das Hotel ist sehr gut ausgestattet.
Unser Familienzimmer (Ken dodd) war sehr groß und komfortabel.
Wir genießen auch das englische Frühstück jeden Morgen und lieben die bequeme Lage in der Nähe der großen Attraktionen.
Das 3-Sterne-Berühmtheit Theme Hotel ist etwas veraltet, aber sehr schön gepflegt, sauber, und wird definitiv empfehlen und besuchen wieder.
GGuest UserWe had a 3 day stay at the Harbour Hotel in Christchurch.
We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda.
Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want.
We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch.
From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable.
All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !
GGastnutzerObwohl das Zimmer sauber war, gab es keine Seife und der Seifenspender in der Dusche war kaputt. Die Heizung war nicht ausreichend, uns war nachts kalt. Und es gab kein kostenloses WLAN im Zimmer und wir mussten 7 £ pro Stunde zahlen, wenn wir es wollten. Das Personal sagte mir, dass kostenloses WLAN im Sitzbereich im Erdgeschoss verfügbar sei, aber die Verbindung sei sehr schlecht.
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