Hotels mit WLAN in Kilimandscharo, Tansania

I had dinner at the hotel and I did not realize that the waitress made a mistake and charged my credit card in US dollars instead of 33.990 TZ shillings. An hour later, the waitress knocked my door and told me about the mistake and that they would reverse the transaction in the morning. It took the hotel 2 days to sort that out with their bank (NMB Bank). I spent about US$500 on international phone calls with my bank in SA so that they undersand the problem and help me solve it. After a long struggle, I got my money back after 25 days. I am writing this to alert tourists who visit Tz. Please look at the credit card machine to ensure that the correct currency is being charged before pressing the buttons. Scrutinize the receipts that you get and keep them until you get home. Regardless of the nerve-racking experience that I had, I would like to thank the Kibo Palace Hotel administration and staff for their honesy (admitting the error) and for the great efforts they put forth to ensure thae reversal of the reve money as they had no experience with this issue before. Everybody at the hotel was sympathetic and very supportive. Every now and then they contacted me to see if I got the money or not. My advice to the hotel is to train their staff especially waitresses/waiters in using payment machines, and even improving their English to avoid such mistakes and hastles. I wish the accountant tooke me with her to the bank so that I know exactly what is going on so that I give solutions or ask my bank for solutions. if I come back to Moshi, I would definitely stay at the Kibo Palce Hotel and enjoy Mt Kilimanjaro views.

Mein Aufenthalt hier war erstaunlich! Das Zimmer war komfortabel und der Service war super freundlich. Sie halfen mir eine schnelle Tour der Chagga Höhlen zu organisieren und half mir, zum ATM zu gehen, während dort. Die Chalets waren viel größer als ich erwartet hatte, was eine nette Überraschung war. Breakfasr war lecker!

Unabhängig von Umgebung und Service ist es absolut erstklassig, besonders für Spezialflugzeuge geeignet und auch der Abholservice ist sehr rücksichtsvoll. Wir brauchten während unserer Reise medizinische Hilfe und das Hotel half auch bei der Kontaktaufnahme mit medizinischen Einrichtungen.Der gesamte Prozess hat unsere Erwartungen übertroffen.

Goed hotel met behulpzaam en vriendelijk personeel. Gewoon goed, in een mooi rustige omgeving met, vanaf het dak, zicht op de Kilimanjaro. Ontbijt is goed en het eten is lekker. Kortom, gewoon een goed en vriendelijk hotel. Helaas is internet niet heel stabiel, waardoor deze regelmatig wegvalt.

Nur Platz zum Übernachten in Kilimanjaro (Moshi)