Exceptional Luxury with Thoughtful Tech and Standout Service
I recently stayed at the Dorsett Gold Coast, and it was an outstanding experience. The level of detail across the property is highly visible, making for a stay that feels both premium and personalized.
A Seamless Arrival
The check-in experience set a fantastic tone. We were warmly greeted and offered welcome drinks at the Jin Café & Bar, which was a lovely touch. While we navigated the parking, the porter took our luggage directly to our room, allowing us to settle in stress-free.
Speaking of parking, while it is $20 per night, it is worth every cent for the convenience. The ”in and out” process is incredibly seamless because the staff enters your registration number into the system, so you never have to worry about tickets or delays.
Standout Service: Special Thanks to Sona
The service here is truly top-tier. I want to give a huge mention to Sona at reception, who was incredibly helpful throughout our entire stay. Her professionalism and warmth were much appreciated. Furthermore, the speed of the reception service for any phone requests was impressive—they are lightning-fast.
The ”Smart” Room Details
The room design features some ”genius” touches that I haven't seen elsewhere:
* The Smart Mirror: The bathroom mirror has a specialized coating so that even after a steaming hot shower, a specific section remains perfectly clear.
* Auto Night Light: The bathroom has an automatic night light that activates on its own—perfect for navigating at night without fumbling for switches.
* The in room switches was also very thoughtful and unique, for the first time experienced such.
* The Chromecast casting tech was great as you can stream what you like.
Dining & Relaxation
The pool area is absolutely fancy and stunning—a perfect spot to lounge. We also enjoyed the hearty buffet breakfast at the Star Grand; it’s a great spread, though I’d love to see a few more vegetarian varieties added to the hot selection.
Constructive Feedback
To make the experience truly 5-star across the board, there are two areas for improvement:
* In-Room Appliances: The hairdryer and iron felt quite basic and didn't really match the premium, high-tech vibe of the hotel.
* Poolside Dining: While the pool itself is beautiful, the restaurant menu there is very limited and almost negligible. More food variety by the water would be a big plus.
Overall, a fantastic stay. Between the tech, the parking ease, and the wonderful service from Sona, I would definitely recommend the Dorsett!
Wir blieben im Chinchilla Motor Inn als Familie und hatten eine fantastische Erfahrung. Die Zimmer waren sauber, komfortabel und gut gepflegt perfekt für eine Familienstopp. Eine besondere Erwähnung für die schöne Dame auf der Rezeption, die unglaublich hilfreich und willkommen war. Hoch empfehlen, dass jeder durchquert oder in Chinchilla verbleibt!
Hotel in der Nähe von Innenstadt Cairns,Manunda100 % der Besucher entscheiden sich für diese Gegend
MMarkus2025.01.12
Sehr schöne familienfreundliche Anlage, mit 2 großen und schön gestalteten Pools. Wir haben unsere Kinder dort fast nicht mehr rausbekommen.
Das Hotel ist in einer sehr ruhigen Gegend gelegen, dank der Pools und der zwei Restaurants kann es etwas lauter werden. War aber vollkommen okay.
Die Anlage kann viele überdachte Wege, welche vor Sonnenschein oder auch Starkregen (wie bei uns) schützen.
Hotel in der Nähe von Innenstadt Cairns,Cairns North100 % der Besucher entscheiden sich für diese Gegend
RReece962025.08.03
War aufgrund früherer Bewertungen etwas nervös, fand aber das Personal an der Rezeption freundlich und hilfsbereit und die Ausstattung wirklich gut. Das Zimmer war einfach, aber die Lage war fußläufig erreichbar. Obwohl es nachts manchmal etwas laut war, waren die anderen Gäste freundlich und rücksichtsvoll. Würde wieder hier übernachten!
Es ist schön und ruhig, und ziemlich komfortabel, aber es gibt noch eine Menge Haare auf dem Boden, und es sieht nicht super sauber aus. Das Personal schien ein wenig verwirrt mit der Information, aber es ist alles gut. Erwarte nicht nur fünf-Sterne-Service, das ist alles.
Große Lage und sicher keine Notwendigkeit zu einfachen Frühstück ist yum Kaffee ist heiß kann zurück sitzen und entspannen und genießen Sie das Wochenende und sie haben es den Rest Ihres Aufenthalts abgedeckt .
Danke, Jungs 10/10
Das beste Teil, den ich liebe war das Balkonzimmer 1502 ziemlich sicher, weil das ist in der 0th der frische Luft.
Und Zimmerservice schnell und erschwinglich.
We absolutely adored our stay here! Amazing location - right by the train station and the ferry port and southbank is such a great spot with the bars, restaurants and beach by the river. The hotel was stunning with beautiful rooftop pool and decor throughout our room and main areas. We were just sad it was only 1 night! We didn’t want to leave. All the staff were amazing and food and drinks were delicious!
As a solo traveler I highly recommend Magnum's as a safe, well located and value for money accommodation provider. Great service, facilities and fantastically located. With Woolworths next door, well stocked and clean kitchen and great adjacent coffee shop, my needs were well met. Even with the pub pumping at full blast, there was no noise interrupting a peaceful sleep.
Will definitely be back!
We couldn’t fault the point hotel. The staff are friendly and exceptionally helpful even at busy times like New Years. The rooms are clean, well equipped and very comfortable and the roof top bar and restaurant were lovely. We will absolutely stay again. The only feedback I’d mention is the toiletries provided (soap/ hand wash and shampoo/conditioner combined were pretty average and not what was pictured in the advertisement. Otherwise this was an incredible stay.
Hotel in der Nähe von Innenstadt Cairns,Cairns100 % der Besucher entscheiden sich für diese Gegend
AAllison Paige Abroad2024.05.14
Just okay :/ The staff was great and very friendly. However, the hotel quality did not match up with the standard we have seen at other Shangri - La Hotels. The paint on our door was badly peeling and the padded benches in our room were stained. Two of the outlets in our room did not have power. We ordered room service the first night and the rice that was sent was hard a a rock and stuck together. The location was great and the potential is there but this hotel is in need of some upkeep and a standards check. For any other hotel this would not be as big of a concern, but for the price and expectation of a Shangri- La Hotel, we were expecting a bit more.
Sehr gut
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8.8/10
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8.7/10
Sehr gut
PPippa-louisePlace is amazing clean , fresh and of high standard .
But when it comes to booking and service this is another story .. for the money I paid to stay 2 night I thought this would be the perfect place to rest I’m 5 star style .. place yes , service a disaster. Firstly when I arrived at Swiss bel .. I went to reception to book in as I booked online a queen bed room he asked if I had a vehicle I said yes agreed to the $35 a night and he said he would just take it out of the bond I paid at end if that was ok I said yes perfect .. when I got up to my room it was 2 single I called reception and advised I had booked a queen bed and there is 2 singles he said oh the house keeper hadn’t changed the beds or didn’t look at booking , I asked if someone could just come up and fix .. he said there is noone to do this now come down and j will find another room for you . I went down stairs said I would go get something to eat and when I come back hopefully a room will be sorted. I came back he advised me that he had upgraded me and I asked if I could have the new key and I will switch rooms and come back down with the other key to save me bringing my luggage down and then back up again. I got to room and key didn’t work to go to 6th floor . So I brought my luggage down and told reception that key didn’t work . He said sometimes this happens with those keys /actually quite often said he would come up with me and check . Yes card did not work so he used his staff card to let me in said he would fix and come back . He came back 10mins later to test and it had been foxed . Not sure what the upgrade as as room was smaller than the first , had no shower gel (was empty container when I went into have a shower) thought it may have been replenished on next day with room
Clean still empty on second day and cleaner took face washers and never replaced them so I washed with shampoo and a hand towel .. when I came back on second day went to put card into open the car park and it didn’t work .. I went to reception to let them know I was trying to get into car park and the card doesn’t work, she (Asian lady) advised me that I hadn’t paid for parking .. I had to explain everything from the night before then asked me they will take it out of my bind I said yes that’s what I agreed with the night before . No apology just more interested in getting payment for parking. She added parking to
Card then said she would come out and make sure it worked as I said the night before man had to come
And make sure carry worked she forgot card for
The card so
Went back into get then came out .. followed me down then gave me a card .. I later received a phone call from a lady called Theresa asking how my stay was and I explain that it has been the most disappointing experience I have had ever ! Explained the above she said she would come and replace the shower gel and face washers I said it’s ok I have already had my shower used a hand towel and shampoo because I’m already in bed .. she said that I hope that my stay apologetic on my experience already , I hope it is better from now and if I need anything to contact her and ask for Theresa I said thank you I appreciated the call … then then 10
Minutes later she comes knocking on my door I have to get dress to answer the door she knocks again I said I’m coming
She is at the door with the shower gel and face washers getting me out of bed . I understand why she brought it but I told her I was in bed and I had already showered . So then I go to hand my key in to check out to be told I have outstanding parking I need to pay .. I advised Theresa that it is coming out of the bond payed and this has been told now to 3 people .. as I said place is absolutely fantastic.. apart from missing shower gel and tissues
Not sure what or how I was uograded as the room was smaller and no window as in first room
506 to 606
GGastnutzerExcellent location, lovely apartment, and great facilities. We really enjoyed our stay and would happily come back again. Highly recommended!
Aarron durringtonEin tolles Hotel, von dem aus alle Einkaufsmöglichkeiten und Freizeitparks, die wir besucht haben, leicht mit dem Auto zu erreichen sind. Das Café und die Bar im Erdgeschoss waren super praktisch und die Zimmer waren geräumiger, als ich erwartet hatte. Ich kann das Hope Harbour Hotel jedem wärmstens empfehlen, der einen zentralen Ausgangspunkt sucht, um die Gold Coast zu erkunden.
AAnonymer BenutzerDer Zimmerpreis war günstig. Ich bin früh aufgestanden, um einen Flug zu erwischen. Der einzige Nachteil war, dass ich am nächsten Tag in ein niedriges behindertengerechtes Zimmer umziehen musste. Ich habe nicht darum gebeten, das Zimmer zu wechseln, und ich konnte die Dämpfe aus dem Restaurant unten riechen. Es wird empfohlen, ein höheres Stockwerk zu buchen
GGastnutzerExceptional Luxury with Thoughtful Tech and Standout Service
I recently stayed at the Dorsett Gold Coast, and it was an outstanding experience. The level of detail across the property is highly visible, making for a stay that feels both premium and personalized.
A Seamless Arrival
The check-in experience set a fantastic tone. We were warmly greeted and offered welcome drinks at the Jin Café & Bar, which was a lovely touch. While we navigated the parking, the porter took our luggage directly to our room, allowing us to settle in stress-free.
Speaking of parking, while it is $20 per night, it is worth every cent for the convenience. The ”in and out” process is incredibly seamless because the staff enters your registration number into the system, so you never have to worry about tickets or delays.
Standout Service: Special Thanks to Sona
The service here is truly top-tier. I want to give a huge mention to Sona at reception, who was incredibly helpful throughout our entire stay. Her professionalism and warmth were much appreciated. Furthermore, the speed of the reception service for any phone requests was impressive—they are lightning-fast.
The ”Smart” Room Details
The room design features some ”genius” touches that I haven't seen elsewhere:
* The Smart Mirror: The bathroom mirror has a specialized coating so that even after a steaming hot shower, a specific section remains perfectly clear.
* Auto Night Light: The bathroom has an automatic night light that activates on its own—perfect for navigating at night without fumbling for switches.
* The in room switches was also very thoughtful and unique, for the first time experienced such.
* The Chromecast casting tech was great as you can stream what you like.
Dining & Relaxation
The pool area is absolutely fancy and stunning—a perfect spot to lounge. We also enjoyed the hearty buffet breakfast at the Star Grand; it’s a great spread, though I’d love to see a few more vegetarian varieties added to the hot selection.
Constructive Feedback
To make the experience truly 5-star across the board, there are two areas for improvement:
* In-Room Appliances: The hairdryer and iron felt quite basic and didn't really match the premium, high-tech vibe of the hotel.
* Poolside Dining: While the pool itself is beautiful, the restaurant menu there is very limited and almost negligible. More food variety by the water would be a big plus.
Overall, a fantastic stay. Between the tech, the parking ease, and the wonderful service from Sona, I would definitely recommend the Dorsett!
GGastnutzerNur einen Punkt von mir verloren, wegen des WiFi-Signals aber ich kann ohne leben, ich bin nur froh, dass ich die Kinder nicht mit mir. Persönlich abgesehen davon, dass mein Aufenthalt fehlerfrei war. Es hat die perfekte, Lage, Service, Sicherheit, Reinigung, nicht zu preisgekrönt und ich habe auch viele Zigaretten gerettet (weil ich zu lazy bin, um draußen zu gehen, um einen zu haben). Dann gibt es das Bett!! Wow das Bett ist wunderschön, bei der Ankunft hatte ich Dinge zu tun, aber ich legte für ein ”kleines Stück” und ich wachte um Mitternacht 😬😮😁
Ich werde in Zukunft sicher zurückkehren. .
GGastnutzerExcellent location. Room was spacious. A pillow case had mildew stains on. I’m not sure how a tall person would be able to shower in the bathtub.🤔. I guess food warming would have been provided for if we contacted room service.
All in all we loved it. The buffet breakfast was great and the staff there also.
Thank you Mercure on George!
GGastnutzerKommentar aus der Sicht der Japaner. Anfang Mai.
Pros
- Gute Lage.
- Die Rezeption ist sehr nett.
- kostenlos verschiedene Arten von Grill-Packungen, einschließlich Hasen, Öl, Schalen und Pfeffer.
- Waschpapier ist weich.
- Es gibt eine Vielzahl von Kaffee und Tee. Es gibt auch Milch im Kühlschrank.
- Waschwasser, Schutz der Haut und Gesichtswascheinrichtungen.
- Das Wasser ist sehr groß. Das warme Wasser fließt schnell, so dass Sie sofort in das warme Wasser fallen können.
- Die Rezeption ist für Trinkwasser.
Es gibt nicht viele Informationen im Voraus, aber ich will Informationen.
(Wenn man die folgenden Probleme lösen würde, wäre das besser, aber insgesamt sehr zufrieden.)
- Pickagen und Schmuck.
- Keine Mikrowellen.
- Das Grill-Mahlwerk umfasst keine Messer und Speisen.
- Ähnliches.
GGastnutzerSurfers Beach Holiday Apartments was a great place to stay for our family. The management was helpful. Rooms were of a good size. The location is quiet. It is a easy walk to catch the G:tram. This makes getting to Surfers Paradise or other locations easy. Riding the G is also much cheaper and easier than trying to find parking for the car. While we were there, there were few people using the pool. Our grandkids had a great time... and mostly had the pool to themselves. I didn't realize there wasn't an elevator.(My fault for not checking.) Being on the third floor normally wouldn't have been an issue. Because of health issues for one of our family members, it would have been easier if we had been on a lower floor. If I had contacted the management when booking they said they would have tried to give us a lower floor. It's a great place and I highly recommend it.
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