Bewertung vom24. Juni 2024
Gastnutzer
Couple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
Mehr anzeigen
Preis pro Nacht ab:149 €
Bewertung vom25. Mai 2025|Standard-Zimmer (Doppelbett)
potatoheadukWas ging gut -
Wettbewerbspreis für Zimmer
Königsgröße Bett
neue Renovierung
Beachten Sie, dass
Mattress zu weich, müssen fest sein
Zimmer hat keine Klimaanlage
Dusche ist “wassersparende Style”, nicht stark
Mehr anzeigen
Preis pro Nacht ab:56 €
Bewertung vom22. Apr. 2026|Standardzimmer mit zwei Einzelbetten
GastnutzerEs ist ein beeindruckendes Gebäude, so hatte ich einige Erwartungen. Das Zimmer war ein bisschen datiert im neueren Teil. Nicht viele Einrichtungen wie Sie von diesem Hotel erwarten können. Die Bar-Zone ist wirklich schön, um einen wunderschönen Garten und so das Restaurant zu sehen. Auf diesem Hinweis war das Essen Fläche abgelassen. Ich habe ein thailändisches Grünkurrenküken bestellt. Ich war sofort auf das freuen, aber als es ankam, war es eine absolute Enttäuschung. Das Hühnchen war wahrscheinlich ein Rest aus einem anderen Mahl, sehr trocken. Die Sauce war nichts wie grüne Curry und das Reis war mikrobølge. Die Wächter waren sehr lieb und entschuldigt und die entfernte es aus meinem Rechnung. Sie sagten, sie haben einen Agenturküche! So ist es eine echte Schande !!
Mehr anzeigen
Preis pro Nacht ab:68 €
Bewertung vom29. Dez. 2025
Gastnutzer
The hotel is in a great area of the countryside of Warwickshire. When you arrive the bar/food service next door is currently having maintenance issues so it is not currently open. When we arrived, the service was amazing:kind, friendly and approachable. On arrival to our room, the room (21) was a big size. The double bed was huge and double beds were available to our 2 children - even with our luggage scattered around the room, there was still plenty of room for the children to run around and play. My fiancé said the room was quiet warm but I liked the temperature of the room and found it pleasant - not too warm or cold and was very comfortable.
The only amenities we would have benefited from as a family, was a fridge because our youngest needs dairy free milk for the night. However, I appreciate this is a luxury within hotels so it wasn't a factor to complain about.
The beds were comfy. Breakfast in the morning - running from 7am-10am (we arrived at 9am) was a little disappointing. There wasn't much choice and a lot of items we had to wait for between 10-15 mins - and without saying anything to very absent kitchen/buffet staff, it wasn't topped up. I made do with what was left but I didn't end up having any toast (no bread), no bacon and no eggs. Not worth the £12.99 price tag. I have seen this mentioned in other reviews but breakfast area was conservatory-esque and quite cold. As mentioned previously, customer service was great and this was upheld at checkout. No close local amenities, evening restaurant, local shop etc but overall, a lovely stay.
Mehr anzeigen
Preis pro Nacht ab:45 €
Bewertung vom10. Okt. 2024
GastnutzerIt's all a bit random really. Awkward to find (signage from the road is terrible). Staff are friendly but limited in what they can do, rooms vary from the fabulous to the downright tatty.
Very popular with coach parties, so breakfast can be heaving (no seats, plates or knives when I tried on this stay).
Good if you can get the right price for the room, but not the best example of the Mercure brand by some distance
Mehr anzeigen
Preis pro Nacht ab:63 €
Bewertung vom28. Nov. 2024
Yuan
Ich kam am nächsten Morgen zum Versammlungstag im Birmingham Business Park zu bleiben, als ich benötigte. Das B&B war am Rande des Coleshill. Es war ein guter Aufenthalt, und nur um gut. Ich werde nicht dagegen sein, dort wieder zu bleiben, aber es gibt auch nichts Besonderes, um mich zurückzuziehen.
Plus: James wartete auf mich, als ich ankam und zeigte mir den Schlüssel und das Zimmer. Er nahm auch meinen Bestell für den nächsten Morgen. Das Zimmer war anständig groß. Es gibt viele Lichter im Zimmer. Das Bett war ok. Es gibt Parkplatz auf der Website. Das Frühstück war bereit, als ich ins Essenszimmer ging.
Minus: Auf £148 pro Nacht war das sicherlich kein gutes Geld. Die Anlage war ein wenig grundlegende, obwohl ausreichend (Tee/Kaffee/Kettle/Biscuits und Haartrockner). Es gab eine Flasche für Haar/Körperwasch und es gab eine kleine Seife im Badezimmer. Das Badezimmer ist nur ungefähr in ausreichender Größe für eine Person. Die Wassertemperatur variierte etwas während der Show, aber funktionierend.
Auch mein Zimmer war auf der 2. Etage, mit engen Treppen. Es war ok für mich, als ich sehr leicht reiste. Aber es wäre schwierig für jemanden mit großem Gepäck oder Mobilitätsbeschränkung.
Mehr anzeigen
Preis pro Nacht ab:68 €
Bewertung vom19. Aug. 2026|Premium-Zimmer mit Bad en Suite(Kingsize-Bett)
GastnutzerEverything we needed and exceeded our expectations. A very peaceful setting to enjoy a special time.
Mehr anzeigen
Preis pro Nacht ab:40 €
Bewertung vom21. Juli 2026|Zimmer mit zwei Einzelbetten
Anonymer Benutzer
Very glad I booked in this hotel. I needed a place for a night while coming to see the RSC, and the location couldn’t be better, just across the park.
The room was so pretty and had everything you needed, bathtub, soap, iron, a kettle to make coffee/tea, and hair dryer. It doesn’t have AC, but my assistant dog and I were fine with just the fan. (I wonder in the winter?) But it did have towel warm rack- fantastic to dry off the towels and small washed clothes.
The check in and out super easy and they’re keeping our luggage until we leave tonight, so I’m super grateful about that.
The only thing I’d add to the room is better lighting for the bathroom’s mirror, since I could really see what I was doing 🤣
And maybe a better system to order in the pub, since it was a bit slow…
But the food was Ok for a quick bite.
Everyone was nice and I’d definitely would come back 🙌🏾
Mehr anzeigen
Preis pro Nacht ab:101 €
Bewertung vom26. Juli 2026|Einzelzimmer
GastnutzerI got to the hotel around 5 pm and there was no one at the reception. I went to the restaurant and a young gentleman said he can help me check in. At first he couldn't find my booking as I had done it through TRIPS.COM. He eventually found it I went to my room. The room had AC which worked fine. I had a good night sleep. In the morning I went to the restaurant for my breakfast and asked for vegetarian option. He asked if I would like vegetarian sausage and how many if so. I ordered two and also asked for oat milk which he kindly brought for me. I then went to the counter to get other vegetarian food (mushroom, tomato, baked beans, hash browns) and toast. I had a good breakfast with coffee and orange juice.
There was no credit card blocks and check out was just a drop of the card into a box on my exit.
Will recommend this hotel to anyone. Clean and functional.
Mehr anzeigen
Preis pro Nacht ab:50 €
Bewertung vom20. Feb. 2025
manami_co2
2日間滞在しました。ヒースロー空港近くのレンタカー会社から車で1時間ちょっとで着きます。駐車場は1日£5でした。コッツウォルズを巡るのにちょうど良い場所でした。
スタッフの方々は、4人程見かけましたが皆さん優しく迎えてくれました。
室内は清潔で、ちょうど良い広さです。水回りが清潔で良かったです。コンセントの場所も多く、便利だと思います。タオル、ドライヤーがついています。ハウスキーピングは、カウンターで事前にお願いするようです。お願いし忘れており、後からタオルのみ交換をお願いしましたがすぐに換えてくれました。
ボディーソープ、シャンプー、リンス、歯磨きセット等は事前に用意した方が良いと思います。
すぐそばにガソリンスタンドや飲食店(KFC、スターバックスコーヒー等)、スーパーがあるのでとても便利です。
丁寧な対応ありがとうございました。機会があればまた行きたいです。
Mehr anzeigen
Preis pro Nacht ab:35 €