Gastnutzer
26. Mai 2024
5 stars across the board! Standing ovation for this beautiful new hotel and their incredible staff. From our amazing waiter (who bartends for the hotel as well:)), to the lovely front desk staff, to the house cleaning turn down service and everyone in between, this staff’s dedication to customer service and excellence is second to none. Just when we thought we couldn’t be more impressed, one of their darling staff members Sean offered to leave the property to pick up a book for my mom when I shared her kindle wasn’t working. Now that’s next level, exceptional customer service. Keep doing what you’re doing Insika. You’ll be the rave of Vic Falls in no time.
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