Gastnutzer
14. Mai 2024
This was a last minute booking for one night stay on our way to Wales. Bank holiday weekend so was possible we had the only room left. The hotel is in a beautiful location. Our first impression was a musty, "doggy" smell as we went up the quite narrow stairs. Had to wait for two dogs to walk down the stairs before we could go up. We were given room 5. A small double room. Big picture window, but it directly overlooked the veranda of the room at right angles to us, which, being on the same level as us, meant the occupants were able to see right into our room which made us feel like we were on a stage. This meant we felt we had to draw the blinds across for some privacy, which then blocked the view. Also the windows were dirty, which meant when the sun shone on them the view was obscured. Three foot nettles growing up outside the window. The mattress was one of the solid foam kind which had no give at all. We couldn't get the overhead part of the shower to work. Wi-fi connection poor. Booked an evening meal. The restaurant overlooks the river. Despite only four tables being occupied, we were shown to a table for 2 which was placed against the wall between two windows, which meant we couldn't see out at all. I ordered Sea bass for £27. I was expecting the whole fish but it arrived as only one fillet piece. Was slightly dry so had to ask for some extra sauce. Also served with a block of Duchesne potatoes which had a glassy, grey look to them. Not very appetising. Dogs sitting in restaurant. We had continental breakfast the next morning. At checkout we were charged for two continental and two full English breakfasts. I queried this, and on investigation it turns out the charge for the full English breakfast had somehow been left on the computer from the previous Room occupants and had been added to our bill. Charged £7 to park. Overall felt the hotel was a little dated and not what we expected from a four star rated hotel. Although we only ate one meal, we didn't feel it matched the price charged. Overall we felt we were paying for the location and not the facilities. Sadly wouldn't stay again and probably wouldn't recommend.
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