Hotel Soder

I arrived within the time I told in advance, i.e. 18:00-20:00. Somebody at the door phone opened the entrance without checking whether I am a guest so I thought there would be somebody to check me in inside the building. However, there were nobody and I had to wonder around without knowing which room was mine! So, I went out to the door phone again to get the room number and the door codes, which was given out loud on the street through the phone. In short, bad check in, poor security. The room was tiny and miserable. Many things were broken and there was even a dead bug! Not at all like in the photos given by the hotel. The Mongolian lady who prepares the breakfast and cleans the room was very nice. The only positive thing I can say about this hotel.

The rooms are located below ground floor, surely nicer equipped than a prison cell but probably smaller. OK if you just want to sleep in the city. Breakfast is served until 9:00. I was there 11 minutes later with the buffet still fully stocked but was told I am too late. I dared to take a slice of sausage and a dry bun with at least 2 more reminders that breakfast closes at 9:00 I am sorry for having fallen in American colloquial language when explaining that I am a paying customer.

It all started badly. We got to the hotel and there was no one to let us in. We only sneaked in as someone else was going out. When we got in, it was more than 10 minutes while we waited for someone to answer the phone and give us directions to get into our room. Not a great start. Then we were given a room with two single beds, not what we asked for. And finally...I realised that most other ********** offerings give a photo of the rooms and this did not. Oh no. It was a good thing we did not bring our cat - no room to swing him around! A full length mirror it was impossible to stand in front. And all of the rooms are below ground, so little natural light. At least we were able to ascertain that no one could look in. So a bad start all around. After our initial impression things got better. While quite small, the room was tidy and very neat. The bathroom was ok as long as you are used to Scandinavian style which means no shower stall which allows water to go everywhere. Breakfasts were good and the staff very friendly but i will remember to steer clear of any hotels which do not offer photos of rooms.