Lyndene Holiday Apartments

There was no information on how to get the keys, then after many phone calls we discovered it was fully booked, we were moved to an alternative property that was freezing cold snd like a prison cell!!!

Terrible avoid at all costs no electricity and the room was dirty soiled nappies left on the floor and when we complained we was told we had no right to as we checked in at 2pm as the email stated yet the man on the phone who I called to complain said it was 3.30 check in….the walls had water running down them the bathroom was shared and I ended up moving to another property they owned at the extra cost of £160

We stayed here and it was unhabitable, There lock on the door didnt work. The roof leaked on to my granddaughters bed their was damp on the walls. The room wasnt clean at all. However when we complained they moved us to a 5 star apar**ent which we thoroughly enjoyed. We would definitely go back to that one

It was good except we lost electric for three days before someone fixed it and repaired the door closure.

The room was tatty and check in took couple of hours of phone call emails back and forth, probably my fault but email went to spam, telephone people were very polite though. Someone entered the room in the morning without knocking and frightened my son !

I stayed for one night, which was more then enough. When i arrived, there was cigarette ash in the kitchen sink and in the bathroom (smoking not permitted on site) The bed didn't have clean sheets/pillow cases, quilt cover on. The furniture inside the room was filthy and unhygienic. The bath towel that was left was also dirty and stained. The back door leaning onto the balcony didn't lock, blinds were broken, there was out of date food items left in the cupboard dating 2007! And tbh. The whole room just smelt damp and unclean. Will never return and definitely wouldnt recommend to an enemy, let alone a family member or a friend. Online it also states that checking out time is at 11am, once I received my confirmation email it said 10am which wasn't helpful.

We had nothing but issues from check in: Email not sent with check in details Door key safe unlocked  Door key safe hanging off the wall Apar**ent was filthy  No TV remote No WiFi(although this was on Thurs morning as we checked out!!) Broken nest table Broken bed No duvets  Windows mouldy Bathroom window broke Shower full of cobwebs Mouldy milk left in the fridge  Dirty shot glasses left on the side We are convinced that the electrical supply by the door isn't safe or up to date with current regulations (we will be checking this with the local council) there was exposed mains cables and when you have a young child this isn't great.

It was a nice apar**ent and had just what we needed, a short walk to the sea front and was clean and tidy, beds not massively comfortable but it was satisfactory, we would stay again. Communication from the owners is good, the wifi not so much.

On arrival the key safe was broken, the key was in the door. On entry to the “deluxe” apar**ent (which was the same as the one I stayed in before) we found the beds were as though someone had just got out of them, it was 2pm, the bins were full from previous occupant, so no one had been in to clean or change the bedding, safe to say we slept on top of them rather than in them. And whacked the heating up full. There was no iron when there was before, there wasn’t a TV REMOTE either. The apar**ent hadn’t seen a cleaner for some time, I would be doubtful if I will stay there again.