Zip Housing El Golf

the area was amazing great location, the apartment was amazing great view , I will comeback

Dirty sheets since we did check in. They never cleaned the unit even though we have requested they said it was schedule and never did it. Very noisy units and the barbecue area they charged it for extra money and it was very dirty as well.

I stayed here on a reservation made by my business contact. The apartment booked for me was on a high floor and had a nice view over the city towards the mountains. It was large for one person. The major thing to criticize was that the kitchen didn't contain much dishware or cooking utensils, not even salt/pepper. The windows in my unit didn't close properly, so there was a lot of street noise.

Great location, easy access, very safe. Good to walk around and for dining options. I think EL Golf is the good looking site of Santiago. It's very different from the rest of the city. The property was very comfortable, very clean too. We had access to the parking. Everything was easy to handle.

The place is very clean. The staff is nice. The place is in a safe area and one of the nicest in the city. The only issue is that they only gave me two towels for the 2 of us for couple of days. They only send someone to clean the unit every 5 days, so two towels is not enough, they should leave more.

The location of the apartment is great. The place is clean. But the toilet doesn't flush well and the sink water doesn't go down fast enough. The apartment hotel also requires us to contact them 72 hours in advance to get access code to enter the apartment. But it turned out that the access code can only be sent to us on the very day we checked in anyway. So if you decide to stay there, please make sure your phone has internet service. Also, the furniture in the apartment have sharp edges and handles, which would make it unsafe for young children. No room service and breakfast. The front desk employees are friendly but they don't speak English. The place also don't have luggage storage during the weekends. I extended my check out time to 7pm since there's no luggage storage service on the Sunday I'm flying. I paid 35 dollars for late checkout, which is not bad. I needed someone from the apartment hotel to call a taxi for me to go to the airport since my Uber software wasn't working. But the hotel contact I asked refused to do so. I eventually walked to a nearby hotel. The staff there was very nice and arranged a taxi service for me. All in all, the apartment hotel has its clear advantage because you can do some simple cooking there and the location is good, but we did wish the service were better.

Pros- safe neighborhood, nice and clean building, close to supermarket, metro station and restaurants. Cons-front desk people don’t speak English and they are not “zip people”, we had to communicate with google translate. We had a bad checkin experience because the “zip people” were not in the office. However the office people were helpful if you can get hold of them. Office is closed Friday afternoon until Monday morning. They only replace towels every 7 days. There’s only one floor model air conditioning in bedroom and it’s very loud, think about it if you are a light sleeper. Website stated NO pets but there are lots of pet.

Great location and easy access

The place looks nothing like the photos, super tiny apartment. Very hot with only one small air conditioning unit in the lounge. Had to ask for a fan for our bedroom. and put girls mattress in the lounge cause their room was too hot.