Hotel Ashwa Park

I am writing to share my disappointment with the service provided at the bar of Hotel Ashwa Park Salem during my recent visit. My friends and I visited the bar, totaling five patrons. Despite clearly indicating that we wanted separate bills for our orders, specifying individual bills for beer and whiskey, our requests were not honored. Instead, we received a combined bill, which led to confusion and inconvenience. Additionally, the complimentary dishes, which we were entitled to, were abruptly stopped without explanation. Upon questioning this discrepancy, both the bar ***ager, Mr. Annamalai, and the bar service ***, Mr. Vijay, responded unprofessionally. Their use of inappropriate language and scolding demeanor was completely unwarranted and contributed to a highly unpleasant atmosphere. Furthermore, I must highlight the inadequate cleanliness standards observed in the bar area. The overall hygiene, including the condition of the bathroom, was subpar, with a noticeable unpleasant odor. This experience was disappointing and fell far below the expected standards of customer service. I hope that the ***agement will take this feedback seriously and implement necessary improvements to ensure that future patrons do not encounter similar issues.

Stayed in Ashwa park for a night. Room was neat with an old look. There was no kettle. Only water bottles, toothbrush and paste were provided. The bath room fittings were shakey. The breakfast starts at 7:30 am only. The restaurant was neatly maintained with prompt service.

I just loved the experience with the Banquet. I'm so happy to share my review.have no second thought and doubt in terms of quality of food ,decor and staff behaviour and ***agement. It was my wedding reception function. We had 450 guests . That we had no tension at all.wonderfull place and service & special thank to Mr Mohan Raj / HR

5 star for the service. Room 4 star. Food 3.5 In this price range a tried couple of other hotels in salem and i find this hotel best in the herd. Room and bedsheet were clean. Hotel staff was cooperative. I had a minor issue with invoice which was resolved by them.