Romantische Hotels in Bintan

Der Strand des Hotels ist besonders schön. Es gibt keine Menschen am Privatstrand. Es handelt sich um ein neu eröffnetes Hotel, das in jeder Hinsicht relativ neu ist. Der Service ist jedoch tadellos. Alle sind sehr enthusiastisch und hilfsbereit. Beim Einchecken erhalten Sie einen Spa-Gutschein von 20 %. Die Rezeption hilft Ihnen bei der Terminvereinbarung und die Methode ist sehr komfortabel. Das Abendessen war auch köstlich. Der indonesische gebratene Reis im Blind Spot gefiel uns allen. Das Steak war gut durchgebraten, weil ich es bestellt hatte, aber weil wir lange warten mussten, wurde ein Salat geschenkt. Es gab morgens ein Auto, das uns zum BBT-Pier brachte, und die Wäscherei brachte unsere Kleidung auch pünktlich aufs Zimmer. Der einzige Nachteil ist, dass das Frühstück etwas dürftig ist und es nicht genügend Auswahl gibt.

The property has lots of potential and service staff have wonderful attitude. it just opened in Oct, so not everything is fully up just yet. It was generally a nice stay but several small disappointments added up and we conclude we would stay elsewhere if we returned to Bintan (although probably not soon). - we were fortunate to get the room early at check-in (~1230pm) cos the room was ready. - F&B team had the most hiccups. we had late lunch on the first day - the restaurant was not busy but they could not cope with orders. we waited over 40mins and other tables that came later were served before us. food was not even piping hot when it arrived, which is weird—was it sitting around and just not served?? - subsequent days’ breakfast at the same and only restaurant also always had something up. e.g. long waits, forgotten orders, and when we asked about items, two of them would turn up. that said, all the staff were super nice, and we’re grateful — albeit still disappointed. - the room was very pretty but there’s an impractical design flaw on the hanging lamp on the bedside. it rattles every now and then due to the AC. i ignored it fine but it drove my husband mad 😅 he had to cushion it with a hand towel. - the in-room phone was also strange. we had to try many times to dial ‘0’ for guest services — there’s no other number to call. it sometimes sounded like it was ringing/connecting but nothing was happening. - housekeeping didn’t clean our room the whole time we were out on day 2. only came when we were back resting at 5+pm. - indigo doesn’t allow sharing of facilities with sister hotel, which frankly is a missed opportunity these days. i’ve lost count of the number of resorts who do it and market it as a plus point. it almost seems weird that they don’t when it’s virtually connected to IHG. - hadn’t realise this but they don’t brand themselves as a family hotel so there’s no kids club. don’t pick this place if u need a place to entertain your kids. i was surprised that a beach resort didn’t have a kids club 😆 - the hotel wanted to impose a surcharge on my 5yo who was sharing the same room same bed and not (in my opinion) consuming significantly more resources than another guest who may have been just a couple without a kid. we’ve been to many other properties that brag a “kids stay free” concept unless u ask for an extra pullaway bed. anyways, while the charge is relatively common, when asked about what the charge goes toward, the explanation i was offered was weak. and after the stay, all the more i didn’t feel there was much to justify this so called additional charge.

Um ehrlich zu sein, hat Banyan Tree meine Erwartungen für den relativ hohen Preis, den ich bezahlt habe, nicht erfüllt. 2 Jahre Pandemie haben dieses einst großartige Resort in die Knie gezwungen. Ich musste mich beschweren, um meine ursprüngliche Villa (nicht gut gepflegt, ziemlich viele kaputte und nicht funktionierende Gegenstände wie Jalousien, die nicht hochgezogen werden können) in eine andere, sauberere umzutauschen. Eine weitere Enttäuschung war die von BT angebotene E-Geschenkkarte. Ich habe vergessen, die Geschenkkartennummer bei der Zahlung zu notieren und konnte die Geschenkkarte nicht sofort im Resort verwenden, da das Backend-System ausgefallen war und mir meine Nummer erst fast 36 Stunden später per E-Mail zugeschickt wurde. Nur 2 Restaurants sind noch für Mahlzeiten geöffnet, einer der beiden Pools im Resort ist wegen Renovierungsarbeiten geschlossen. Die einzige Rettung war die Servicewiederherstellung durch das Resort, da sie mir ein kleines Upgrade auf eine andere Villa gaben (die wirklich aufgeräumt ist und einen besseren privaten Pool hat).

Besonders ruhiges Hotel, die Gästezimmer sind besonders groß und super sauber, alle Diener sind enthusiastisch, höflich, voller Lächeln, denken Sie an meinen Namen, alles übersteigt die Erwartungen, es ist sehr lobenswert

The resort located outside of Bintan Resort, and it takes 40 mins to get there by cab which needs to be booked at the ferry terminal. That aside, it was all worth it as the resort was really private and most importantly the service was top. specifically would like to highlight Fazli and Deden that were extremely helpful and cheerful. They never failed to attend to our queries promptly and went beyond what was expected. Thanks once again for the great experience!

It was a great stay for us. Sea view chalet is nice and comfortable for me and my husband. Unobstructed view for the sea is my favourite. Room service was good and staffs were friendly and always greet us with smiling face. We stayed for 3 nights and we ate our meals at the resort’s restaurants. Breakfast was included in our booking and food served at the breakfast was good but nothing special to mention. We had our lunch and dinner at the Spice and the Kelong seafood restaurant. I will say the food varieties is limited and pricey. I will say it is more expensive than Singapore (one of the most expensive city in asia). For two person we spent about 70$-170$ per meal… appitizer, one main dish and one cheapest drink. When we had seafood dish, it cost more, of course, about $170. Overalls, it was a good experience. Nice stay except the pricey food. Taste of the food are just fine. We stayed 3 nights, so it made us more difficult to choose what to eat when you have not much to choose and it is not exciting and you are at the resort… so you can’t go out and buy more affordable food outside. If the resort can have more Chinese cuisine will be good. So, if you are staying for relaxation then it is good. If you are foodie,,, this place is not for you.