Hotels mit Balkon in Bintan

We recently returned from a five-night holiday in Bintan and stayed at your hotel for the last three nights (nights 3, 4, and 5). While we were happy to secure a room for those dates, we encountered two issues during our stay that we feel should be brought to your attention— in the hope that they can be improved for future guests. 1. Room Consistency & Communication Due to high demand, the same room type we booked for nights 3 and 4 was no longer available for night 5. As a result, we had to book a different room type for the final night, all paid in advance. When we checked in, we explained to the front desk staff that we would prefer to stay in the same room for all three nights, and we were willing to pay any price difference if necessary. The staff member said they would check and get back to us—but we never heard anything further. Admittedly, we also forgot to follow up. However, we assumed that no news meant we could remain in the same room. The next day at noon, we received a sudden call requesting us to check out immediately, which completely disrupted our day’s plans and led to a rushed and stressful move. We even left some personal items behind in the process. In the future, we would greatly appreciate clearer follow-up from hotel staff—whether or not a room change is possible, please confirm with guests either way rather than leaving the matter unresolved. 2. Villa Room Maintenance On the last night, we moved to a villa. Unfortunately, during our shower we discovered that the drainage system was severely clogged. Water from the shower area didn’t drain properly, and water even backed up from under the sink and around the toilet. This was not only inconvenient, but honestly quite unpleasant. While your staff did eventually help us resolve the issue, it significantly affected our overall experience and left a negative final impression. We chose your hotel with high expectations and understand that busy periods can lead to service challenges. But with a bit more proactive communication and better room maintenance, we believe the guest experience can be much improved. Thank you for taking the time to read our feedback.

We spent 2 nights in celebration of our Wedding Anniversary cum Valentine's Day. The quiet tranquility and peace coupled with nice breakfast meals were what my wife and I were quite looking forward to...away from the hustle and bustle. It is an art this days to just sit back and reconnect with each other and perhaps do...nothing except enjoy each other's company... We had one of the most delectable deep fried calamari at the Kelong Elly located just next to SADI Beach House. The 2 nights spent at SADI has been a great experience. The SADI Team has been very attentive and making every bit of our stay memorable. Looking forward to revisit next time with a whole group of friends seeking solace! Special mentioned to Tika and Irma, the customer service staff, who connected with me via WhatsApp prior to our arrival so that we are aware of the necessary. Much appreciated. Overall, we feel recharged after our stay. 😊🙏🏼

Wir haben diesen schönen Ort auf unserer 2-Tage-Fahrradtour durch West Bintan gefunden. Wir lieben das ample, Farm-Typ-Camp, das zwischen den Hügeln und Savannah mit der rotfarbenen Erde und ewiggrünen Palmen von Bintan ist. Die Rezeption ist bereits offen und freundlich und Sie schauen in einer sehr angenehmen und willkommenen Welt. Der Besitzer hat diese als nachhaltiges Jugendtraining und Lernzentrum eingerichtet, gleichzeitig mit herrlichen und gut integrierten Gästeaktivitäten für Familien, Kinder und Gruppen. Wir blieben in einem der Schleifhäuser neben einem der kleinen und entspannenden Seen, und mein fünfter Sohn liebte jeden Zoll davon. Der A/C Motor arbeitet im Hintergrund, das Badezimmer ist größerer als in allen Lagoi Resorts, die wir bisher waren. Das Essen ist sehr lecker und leicht gemahlen, die Kaffeemaschine ist italienischer, das Frühstück bietet eine Auswahl von zwei Menüs, die es einfach macht, nicht falsch zu wählen. Der beste Teil ist das immer freundliche und unterstützende Personal. Yanu war sehr unterstützend bei der Ingenieurarbeit eines Kites und half uns, es zu fliegen (auch außerhalb seines Schichts). Das Kreativzentrum ist definitiv einen Besuch wert. Als natürliche Fahrräder liebten wir die leeren und kleinen gepflegten Straßen um das Camp, so dass wir sogar eine wunderbare Zeit bis zum Blauen Lagoon (1 Stunde) fahren. Von der Ferry Station TM ist es eine 2-Stunden-Fahrradreise mit wenigen Halten auf der Straße (versuchen Sie, die Wärme zu vermeiden). Der Bintan Ferry nimmt Fahrräder für den Transport, so tun 6-seater Kabien in Singapur. Ich kann diesen Ort für alle Fluchtpläne aus der großen Stadt und für alle Naturfans stark empfehlen.

Our stay at Natra Bintan was such an amazing experience for us as a couple 🤍 We decided to go on a weekday, and honestly that was the best decision because the whole place felt so peaceful, calm, and private. The atmosphere was very relaxing with beautiful views and a quiet environment perfect for escaping from busy routines and spending quality time together. From the moment we arrived, the service was really good. The staff were all very friendly, polite, and helpful throughout our stay. They made us feel welcomed and comfortable all the time. Check-in was smooth, the room was clean and cozy, and everything was well prepared for guests. What we loved most was the overall vibe of the resort. It’s not just about the stay, but the feeling you get there slow mornings, relaxing walks, enjoying the lagoon view, and having peaceful moments together without rushing anything. It truly felt like a short healing trip for both of us ✨ Definitely recommended for couples who want a romantic, relaxing, and peaceful getaway. We would love to come back again someday 🤍

We wanted to have a more private and laidback stay over Christmas, and Pantai Indah Lagoi delivered this! After immigration, we were brought to a waiting area for a private car transfer to the villa. Check in was smooth and the housekeeper did a detailed explanation of our room amenities for us. They have a dedicated WhatsApp line for any requests such as housekeeping or buggy. Everything was clean inside and thankfully we did not have any bugs this time, which made it even more pleasant. The private pool was also pleasant and clean for a cooling swim, and we thoroughly enjoyed the peaceful vibe of the villa. Thankful for the great service and definitely worth visiting in a group next time!

Das Hotel ist Teil eines größeren Resorts. Die Lage des Hotels ist gut und die Personalservice-Attitude ist groß. Allerdings ist die Qualität der in den Restaurants servierten Lebensmittel nicht gut. Die im Happy Marts in der Unterkunft verkauften Waren sind extrem überpreist, die 3 bis 4 mal teuer sind als in Singapur. Darüber hinaus hat das Fitnesscenter im Freizeitzentrum einen sehr starken Formgerüch. Die Qualität des SPA ist nicht gut. Die Technik der Masseuren sollte verbessert werden. Auch die Klimaanlage im Massageraum ist zerbrochen. Es ist nicht wert, dort eine SPA-Behandlung zu haben.

Dies ist mein zweiter Aufenthalt in dieser Villa. Das Zimmer und der private Pool gefallen mir sehr gut. Man muss nur aufpassen, dass keine Essensreste draußen liegen bleiben. Ich bin mir nicht sicher, ob es Vögel, Eichhörnchen oder Affen sind, die sich daran gütlich tun. Abgesehen davon war das Personal sehr freundlich und hilfsbereit. Wir haben unsere Wünsche über WhatsApp kommuniziert und sie haben sehr schnell reagiert. Das Frühstück wurde in der Villa serviert. Die heiße Schokolade ist sehr lecker. In der Nähe der Villa befinden sich der Lagoi Bay Beach und ein Einkaufszentrum. Dort gibt es einen großen Mustafa-Supermarkt und ein japanisches Ramen-Restaurant. Sie haben sogar einen Fahrer organisiert, der uns vom Fährterminal zur Villa gebracht hat. Ich kann die Villa jedem wärmstens für einen erholsamen Aufenthalt empfehlen.

What suppose to be a 1 night stay turn into 2 nights stay! Cause my daughter love the place... Recommend fazly our driver for all 2 nights big shout out to him as he really good and bring us to what we want for our activities.... It's abit too far from the ferry terminal but it's worth it... The sceneries ans all the staff is very efficient and also very respectful. Just to take note there is no nearby eateries but got a small convinient store and tell the reception and they will get a driver for us to go for free... As we extended our stay they assist us to contact the ferry terminal but we have to go there and pay the rebboking fee... And breakfast was good too... For sure will be back again and stay at this hotel again.. Ps to the management it will be good if you could provide a microwave since sometimes we will buy food earlier and bring over as no local eateries nearby. Kudos to the team there for the excellent and pleasant stay..

Check in was quick and easy. Rooms were already blasting cold temperature at 16C with a card inserted into the system. Much appreciated due to the super hot weather. Pool was small. More for soaking chilling than swimming. Gym was small. Enclosed with glass with the top open-air so it can be very hot and humid. Treadmill was pitiful. It is more of a home-based type treadmill than one that is usually found in hotels. My group of 14 adults decided to have dinner at the cafe/ restaurant. The menu is limited but sufficient for us to try the local food. Unfortunately, the food was very slow and came in bits and pieces ie 1 dish came out after 10-15min of waiting. Imagine 14 adults ordering multiple dishes + drinks? We must have ordered 30+ dishes, not including drinks. It was only at the last 20min of our dinner that many dishes came out of the kitchen at the same time. The staff was definitely not prepared to handle such orders in the evenings. Some of the dishes like satay was cold. Some dishes were also missed out. Truly disappointing. The wait staff were nice and patient. Breakfast was much better. Many dishes and choices. This hotel seems to be a popular choice with Chinese nationals. The whole hotel was swarmed with them during breakfast.

I stayed in a standard cheap ,The first thing that bothered me was that there were clean slippers in the room for free. We recommend that you bring slippers. There is no refrigerator in the room, so it is recommended to bring your own refrigerator. At night, young people ride on noisy motorcycles, so they can sleep well with pleasant sound. The earplugs attached to the room were useful. We recommend that you bring a headset for F1.