Haystack M
31. März 2024
The only five star stay we had in Ecuador. Rooms are newly renovated, clean with gorgeous balconies, bathrooms had normal water pressure, always had hot water, robes, safes and filtered water in the room. Bikes are readily available and so is filtered water, useful advice, ability to help with day trips and reservations. Clean beach towels that actually smell clean. The staff was helpful and attentive, well trained, and fluent in English. Pricing was transparent. We had two rooms on the second floor, the hotel kept their promise to keep us close to each other with the children next to us. Air- conditioning worked very well and cooled the room in 10-15 minutes. The pool was cool and clean. Breakfast - superb with strong coffee and custom ordered eggs available. If you have dietary restrictions and allergies, the hotel will make a custom dish for you for the buffet. Again, top notch hotel in great location. Cannot recommend more. We stayed in Indigo in San Cristobal and also traveled on Bonita Yacht for four nights. Indigo accommodations were similar BUT the staff could not be compared as they barely spoke English and were consistently untruthful. Bonita Yacht was vastly inferior with all activities cut short to 30 minutes and we were stuck with barely educated guide. If we were to take the trip again, we would stay longer at Ikala and take day trips. Again, cannot recommend more!
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