Scotland's Spa Hotel

Very nice stay at the Spa Hotel! Staff excellent!The spa and facilities are very good also!

We were there for 1 night. The only good thing is they have smart TV in the room. Let's just say the photos on the website are nicer than the room itself when we get there. It is still an OK room. It is just the whole room smell like swimming pool and chlorine.

Deplorable room conditions! Stains on the bed covers-previous body hairs not cleaned up on the bed topper- Medication left in the room bin, not cleaned up-Hair of some description not cleaned up in the shower- room looked out into a fronted up wall, with trash below- This hotel and my experience was not worth and no- where near the £182 I paid! I don't normally complain, but I would not wish any other poor traveller to experience what we had too. The service on the front desk needs to be better also.

After reading negative feedback on the hotel i was concerned that what we had booked would be below expectations however the opposite was true. From start to finish everything was exceptional and we enjoyed our stay very much indeed. Only one incident disturbed us was, on check out we had an evening meal plus two drinks from the bar to pay which i calculated as coming to around £95. When asked for £147 i queried why that amount. After checking again the receptionist agreed my figure. Just be very wary and make sure you know what you are due before paying what they ask!

The overall presentation of the hotel was very good. Despite some on going renovations.The staff were very helpful and the meals were good.

Pool area lovely good breakfast rooms three star tho clean. Staff lovely nice stay

We arrived at the Hotel and check in was quick. We got our supposed double room. The room was tiny, the bed looked like a large single, we wondered if in fact it was supposed to be a single room, there was only towels for one, two pillows, one cup etc.We were given more pillows and slept the first night in our very small room. We didn't sleep all night, the bed was so small and my husband's face was nearly touching the wall. I went to reception first thing. I explained the room, the lady was very nice and accommodating, she did say it was supposed to be a double room. We were given some keys and asked to view another room. This was a deluxe room! It was night and day.So our second night was a great sleep. The breakfast both mornings was lovely. Csnt fault the staff, the cleanliness, the food.All good. We used to stay in this hotel often some years ago and it was a beautiful place. Its really sad to see how rundown the place has got now. The decor is quite shabby, the carpets quite stained, the entrance used to be at the front of the hotel which has a lovely door, this has changed to the side door, so the presentation isn't so nice. Just not the beautiful hotel it used to be.So sad to see. So please whoever oens the place now, spend some money on new decor and some restoration. Not the atmosphere it had.Dinner dances were superb, the pkace was lively and welcoming. Not sure I would return when visiting Pitlochry again.

The hotel and rooms were both clean, and staff friendly enough. Room and bathroom were both a good size, although the bed was very hard, a personal preferance I know. The breakfast on both mornings of our stay was,nt great and we found it a bit strange that the restuarant does,nt open at all on a Sunday and Monday nights, forcing us to eat out. This was never mentioned on booking. The pool was very good but the jacuzzi looked dirty. There was a small gym and steam room but I,ve never been in a Spa hotel that did,nt have a sauna.