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Bewertung vom31. Mai 2026
JasonnXGuter Aufenthalt im Allgemeinen. Ando Hotel ist sehr bequem, nur etwa 5-minute Spaziergang zum Nagoya Hill Shopping Mall. Das Personal war freundlich und hilfsbereit, vor allem mit Gepäck.
Das Zimmer war komfortabel, aber es gab keine Haartrockner oder Kühlschrank, was für einige Gäste ungünstig sein kann. Sauberkeit kann auch verbessert werden, da es Staub auf der Toilettentür war.
Insgesamt, gute Lage und Service, aber Grundausstattung und Hauspflege könnte besser sein.
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Preis pro Nacht ab:22 €
Bewertung vom1. Juli 2026
Kevin S Tan1st time in batam and also the 1st time staying in Harper Premier Batam. Overall is good but the room amenities should be improved, should have pen or pencil with paper included inside the room amenities, we came down to front office to ask for a hotel pen but they informed not provided instead we buy from 24hrs supermart. Daily refilling only free mineral water but not the coffee tea sachet and fresh towels
When we checked into the room, we found the only coconut water with an empty packet inside the refrigerator. We came down to check with the front office about the items chargeable. only the informed certain items are chargeable, including the coconut packet inside the mini refrigerator. We informed them about the EMPTY packet inside the refrigerator, and they noted only. We do not want later when check out the hotel charges us for the empty packet which we didn't consume.
In the 1st place why they don't explain when we checked in what inside the room, especially what items are chargeable and the next days until the check out the empty packet still attached inside the refrigerator.
Why didn't the housekeeping didn't check all the amenities in order before releasing the room?
The front office needs to improved on customer services, the bellman service is average but the food and Beverage Service is good.
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Preis pro Nacht ab:33 €
Bewertung vom23. Juni 2026
Dean StantonMy intention here is to provide a 100% fact based, detailed and balanced assessment of the 360° experience of this property.
But before we jump in to the details, let me first say that *for the discounted VIP member price* paid on this occasion, we are 100% satisfied with our stay at MAXONE Batam (with one notable exception, see below).
A big thank you to the management and team (especially front desk and concierge) for an *almost* perfect 👌🏼 stay.
First visited MAXONE Batam six months ago when newly opened. A very positive experience, but my initial impressions were that overall facilities available were quite limited given the ambitious price point.
This second stay confirmed my initial observations, after 6 months of operation.
Quality of welcome is very good, front desk and concierge extremely professional. Well done 👏🏼.
Main public areas and rooms are immaculately clean and well maintained.
If you want 100% immaculately clean rooms, this is, however, probably your best choice today in Batam.
Linens are top quality, fresh and clean. Abundant and carefully selected pillows. Very large king bed. If your objective is a good sleep, this is pretty much guaranteed.
However, we have the following observations that indicate the typical prices asked for the standard Deluxe King rooms are ambitious and too high for what you get:
- Breakfast not included
- No pool or gym
- Deluxe King rooms very narrow and claustrophobic for two people with luggage and shopping (but the bathrooms are a good size)
- It's clear from the layout that whoever did the interior design of the Deluxe King rooms is not accustomed to, and does not have appropriate experience of, designing for compact room dimensions - much could be learned from the efficient layout of similarly compact (19m2) rooms in eg Denmark, Sweden, about the optimal use of space.
- Unacceptable WiFi connectivity, whether you are a business or leisure traveller. Latency (often over 1000ms) in particular is problematic. Over 100 tests conducted on 5 different devices over 48 hours at different times of day and at all locations at the property. This is clearly a conscious cost based decision by the hotel operator and not a technical limitation, certainly not in a newly constructed property. This is particularly an issue for local business travellers such as myself because 4G/5G cellular connectivity with XL, Telkomsel etc at this location at Jln Sriwijaya / Kampung Pelita is extremely poor and always has been.
*Summary and conclusions*
We've stayed at almost all 3*, 4* and 5* properties in the Riau Islands over the past 10 years. This includes the two most recent 5* star properties and several newly refurbished 4* star properties in Kota Batam.
As a ”user chooser” business owner who travels and works remotely 300+ days a year, I don't have a set ”budget” or ”price range” for hotels and apartments I select. I'm interested in the services and facilities received in relation to the actual price paid (after my usual VIP / frequent traveller discounts).
On this occasion, my VIP member prices mean I paid very competitive prices for this stay.
As a result I'm 100% satisfied with my stay at MAXONE Batam, with the exception of the WiFi provision which remains unacceptable in such a property given the kind of target customers the property would like to attract as guests.
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Preis pro Nacht ab:23 €
Bewertung vom3. Mai 2026
GastnutzerWert für Geld Aufenthalt. Tagesbedürfnisse bereitgestellt. In der Nähe von Essen und Einkaufsvierteln und Fährterminals. Tagsbräuche mehr auf chinesischen Küchen. Freundliche und hilfsbereite Mitarbeiter machten den Aufenthalt sehr angenehm. Wird sicherlich wieder buchen, wenn die nächste Reise nach Batam.
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Preis pro Nacht ab:28 €
Bewertung vom29. Juni 2026
GastnutzerThe hotel is relatively new and it is nicely renovated with modern and stylish finishing. The room is very clean and comfortable, water stream is huge for shower, TV is big and nevertheless a comfort bed for good dream. It is not very far from most of the eatery and shopping area but still requires Gojek/Grab. Amenities is pretty much ok but I personally would prefer to have a swimming pool though. Overall stay experience is wonderful!
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Preis pro Nacht ab:23 €
Bewertung vom4. Mai 2026
EdlinadiaThe hotel location is superb, surrounding by Food Court with lots of halal options, indomaret,alfamart, Massage Place, Nasi Padang Sederhana, and many more.
The Receptionist is very kind and the lobby smells good all the time.
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Preis pro Nacht ab:26 €
Bewertung vom10. März 2026|Suite
T.JeyPool gym table tennis till 10 pm
Level 2 cafe
They have a bar near lift
Close to thamrin city
Close to nagoya mall too
Behind many porridge shop at nite
Satay padang too
Drink machine outside room only
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Preis pro Nacht ab:17 €
Bewertung vom20. Feb. 2026|Familien-Dreibettzimmer
AlmanessDie Service war gut und das Personal war alle freundlich und untergebracht. Gutes Essen auch. Lage war auch perfekt, weil in der Nähe eines großen Kellers und es gibt viele Restaurants in der Nähe.
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Preis pro Nacht ab:10 €
Bewertung vom17. Mai 2026|Premier Zimmer
ivan tohStayed at Batam City Hotel recently and the experience was average overall. The room had several maintenance issues — the flooring had visible cracks and we had to wear slippers to avoid getting splinters on our feet. The bathroom shower head was spoiled upon check-in, though the staff did help to replace it after feedback, which I appreciated.
Another issue was the aircon. It was quite noisy and the room never really felt cool enough. I requested for a room change but was informed the hotel was fully booked and no alternative room was available, despite checking in on a Thursday during a non-peak period.
Service from staff was still polite and responsive, but the room condition and comfort level definitely need improvement.
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Preis pro Nacht ab:16 €
Bewertung vom12. Feb. 2024
Bunzbox
Terrible cleanliness. Stayed here for 2 days, the room has cockroaches, we killed 10 of those in the span of days, asked for a change of room but the front desk told us it’s full. The bed sheet is grey and dirty, we have to request house keeping to change it.
Water pressure is good. Staff are friendly. That’s the only 2 good thing for this hotel.
The room and facility is really old and need a major overhaul.
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Preis pro Nacht ab:23 €