Fox Hotel Nagoya Batam

Housekeeping staffs need to improve their service & communication. F&B done an excellent job at the restaurant

We really enjoyed our stay at the hotel. The room was comfortable, the gym facilities were good and new, and the food was delicious with plenty of choices. It would be even better if they could offer more local dishes for guests to try. Everything was well maintained. The only thing we wished they had was a swimming pool. Other than that, we had a pleasant stay! 😊

We stayed in the Executive Suite room. It was spacious and beautiful. There’s 1 bathroom & 1 toilet which is convenient if there’s a guest. It will be even more perfect if there’s a rainfall shower. Breakfast spread was amazing, there’s variety of foods (nasi, mi goreng, wedges, mash potatoes, baked beans, lontong kering & basah, bubur, roasted chicken, indomie, egg station, desserts). Location is also near to Grand Batam Mall. There’s even a spa at level 1. The hotel also smells nice 🥰 will repeat again in the future.

Spotlessly clean throughout — rooms, lobby, and hallways are well-maintained and fresh-smelling. Perfect location: just minutes from Nagoya Hill Mall. Though it sits beside the main road, excellent soundproofing means zero traffic noise — quiet and peaceful for sleeping. Staff are friendly and check-in/out smooth. Great value, comfortable stay, and the quiet convenience makes it ideal for travelers wanting Nagoya accessibility without the noise. Highly recommended!

I was very impressed with the significant improvement in the standard of service under the current management. As expected, since the hotel is under Ascott, I had high expectations for the quality of service, and I am pleased to say that they were met. The check-in and check-out services were acceptable, and I was fortunate to receive an upgrade from my booked Premier Room to a Suite Room. I was impressed with both the maintenance and interior design of the room, which made my stay even more enjoyable. One suggestion would be to provide sealed mineral water bottles in the rooms, as this would give guests greater confidence and peace of mind when it comes to drinking water. I will definitely return for future stays. Please continue to maintain and, if possible, further improve the current standard of service. I look forward to my next stay at FOX hotel. Thank you for the pleasant experience!

Had a wonderful stay at Fox Hotel Nagoya Batam! The location is super convenient and close to shopping and dining areas. The room was clean, comfortable, and well-maintained. Staff were friendly, welcoming, and provided prompt service throughout our stay. Facilities were great as well. Would definitely consider staying here again on my next trip!

Convenient location to grand batam mall, easy to get transport. Spacious family room, friendly staff

Breakfast spread was superb and room size was great. Got a good deal and price was really reasonable.

Not a new hotel... Previously occupied by Da Vienna Boutique hotel. New company take over by Ascott group rebrand to Fox. All new designs and furniture... Friendly Receptionist.. shout-out to Mas Adri.. friendly.. explained and give recommendations. Top notch service and personality from him. Room... Aircon not as cool as I wish... Central Aircon I guess... Shower be careful... Heater u turn left or right... Same temperature 🌡️🤒 Restaurants too much offering for breakfast quantity over quality But overall nice stay.