Sohotel

******* has this property rated as a 4 star. It is not. It is a 3 star as per their own website. We booked a "junior suite" for 3 times the price of a regular room. It was just a regular room. THERE IS NO ELEVATOR. Our room turned out to be on the 4th floor. The gentleman who checked us in offered to help with our bags and then disappeared. No staff really visible or available during our stay. No phones in rooms, so to try to contact the front desk,you use your phone to call the main number. No coffee in rooms. No robes, no slippers, no q-tips, no duvet covers, no housekeeping unless you request it (we did not). Decor is Love Island meets 1980's Goth, but not in a good way. Really dim lighting hiding a lot of chipped paint/deferred maintenance. Our bathroom was nice and I liked the underfloor heating, but no soap dishes are provided so when you open a soap it is just soggy, sticky on the sink. The black "grout" between the tiles in the shower came off on my washcloth. The shampoo/conditioner and body wash are good quality. There is TV, gets about 12 chanels. The TV guide does not work, but it was fairly easy for us to "cast" from our phones and tablets.

I didn’t appreciate that there was no elevator. Also would have liked the option of an electronic key and a key pass. Was not given an option and having just the electronic key was a problem.

Very convenient location for restaurants and bars in Bowery. Close to Little Italy, SoHo, Chinatown, and East Village. Staff was helpful with luggage storage. Booked the basic room, which was plenty for two people.

The place is decorated super cute, is totally clean, and beds are comfy! Location is super walkable to tons of restaurants and bars. Everyone was super friendly and helpful! They also had an amazing tea bar in the lobby with so many different varieties. Would stay here again for sure!

Nice clean room at a great price in a great location with all the basic amenities, but building does not have elevator.

I enjoyed my stay here! The room was a tiny bit small for 4 people (stayed in the standard 2 queen room) and the property looked good, you can tell everything isn't like brand new but that's cool with me. Not in a quiet area, I would stay here if you're going out in the city, but maybe not with kiddos. I would come back. Staff was really nice.

Loved the style of this hotel. Staff were really friendly which is saying something for New York The area has loads to explore highly recommend

Restored historic property with hardwood floors/ furniture and brick walls. Guests must be able to climb some stairs but it’s a charming historic building.