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Hotels in New Albany, die dir gefallen könnten

Sieh dir unsere Auswahl an tollen Hotels in New Albany an.

5 Sterne

Hampton Inn & Suites New Albany Columbus
4.4/598 Bewertungen

Hampton Inn & Suites New Albany Columbus

New Albany|2.2km vom Stadtzentrum
Upon check-in (7/9/2022), I was told my reservation payment was not seen due to a computer system upgrade. When the reservation was made/booked, the funds were charged at that time back in May 2022. After standing at the front desk for over 10min, I was then told payment could be seen and was ensured that all was fine. The following business day, the amount of the stay was charged again. I went to the front desk and the Manager, Jennifer said that was a mistake and she would reverse that charge. I had to wait 24/hrs for my bank to process this 'mistake' and I was unable to access $800 during that time. As a service recovery, I was promised enough Hilton points for the equivalent to a few nights stay, I was only awarded 35,000, for 1 night. The day of check-out, which was this past Friday (7/15/2022), I was charged $800 AGAIN! I was again told this was a mistake, but the Manager was not onsite to assist with reversing this 2nd 'mistake'. I called corporate and a claim was opened. I was also told by corporate associate that due to it being a Friday, the manager for corporate to review the claim would not view/approve until the next business day which was 3 days later on Monday (7/18/2022). After his review/approval, I would still have to wait another 24-48/hrs for my bank to process. So yet again, I am unable to access $800 and this time for 5days! I am extremely dissatisfied with all that has happened. Staff were unable to explain what had happened nor did they know how to fix the problem. Upon my check-in, the problem should have been identified as well as sufficient and appropriate follow up to ensure the reservation was in fact found with no issues. Staff need training relevant to their job role and managers should be easily accessible in situations where the Hotel is at fault and hundreds of dollars are at stake.

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Geschäftsreise

Hampton Inn & Suites New Albany Columbus
4.4/598 Bewertungen

Hampton Inn & Suites New Albany Columbus

New Albany|2.2km vom Stadtzentrum
Upon check-in (7/9/2022), I was told my reservation payment was not seen due to a computer system upgrade. When the reservation was made/booked, the funds were charged at that time back in May 2022. After standing at the front desk for over 10min, I was then told payment could be seen and was ensured that all was fine. The following business day, the amount of the stay was charged again. I went to the front desk and the Manager, Jennifer said that was a mistake and she would reverse that charge. I had to wait 24/hrs for my bank to process this 'mistake' and I was unable to access $800 during that time. As a service recovery, I was promised enough Hilton points for the equivalent to a few nights stay, I was only awarded 35,000, for 1 night. The day of check-out, which was this past Friday (7/15/2022), I was charged $800 AGAIN! I was again told this was a mistake, but the Manager was not onsite to assist with reversing this 2nd 'mistake'. I called corporate and a claim was opened. I was also told by corporate associate that due to it being a Friday, the manager for corporate to review the claim would not view/approve until the next business day which was 3 days later on Monday (7/18/2022). After his review/approval, I would still have to wait another 24-48/hrs for my bank to process. So yet again, I am unable to access $800 and this time for 5days! I am extremely dissatisfied with all that has happened. Staff were unable to explain what had happened nor did they know how to fix the problem. Upon my check-in, the problem should have been identified as well as sufficient and appropriate follow up to ensure the reservation was in fact found with no issues. Staff need training relevant to their job role and managers should be easily accessible in situations where the Hotel is at fault and hundreds of dollars are at stake.

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Frühstück

Hampton Inn & Suites New Albany Columbus
4.4/598 Bewertungen

Hampton Inn & Suites New Albany Columbus

New Albany|2.2km vom Stadtzentrum
Upon check-in (7/9/2022), I was told my reservation payment was not seen due to a computer system upgrade. When the reservation was made/booked, the funds were charged at that time back in May 2022. After standing at the front desk for over 10min, I was then told payment could be seen and was ensured that all was fine. The following business day, the amount of the stay was charged again. I went to the front desk and the Manager, Jennifer said that was a mistake and she would reverse that charge. I had to wait 24/hrs for my bank to process this 'mistake' and I was unable to access $800 during that time. As a service recovery, I was promised enough Hilton points for the equivalent to a few nights stay, I was only awarded 35,000, for 1 night. The day of check-out, which was this past Friday (7/15/2022), I was charged $800 AGAIN! I was again told this was a mistake, but the Manager was not onsite to assist with reversing this 2nd 'mistake'. I called corporate and a claim was opened. I was also told by corporate associate that due to it being a Friday, the manager for corporate to review the claim would not view/approve until the next business day which was 3 days later on Monday (7/18/2022). After his review/approval, I would still have to wait another 24-48/hrs for my bank to process. So yet again, I am unable to access $800 and this time for 5days! I am extremely dissatisfied with all that has happened. Staff were unable to explain what had happened nor did they know how to fix the problem. Upon my check-in, the problem should have been identified as well as sufficient and appropriate follow up to ensure the reservation was in fact found with no issues. Staff need training relevant to their job role and managers should be easily accessible in situations where the Hotel is at fault and hundreds of dollars are at stake.

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Familienfreundlich

Hampton Inn & Suites New Albany Columbus
4.4/598 Bewertungen

Hampton Inn & Suites New Albany Columbus

New Albany|2.2km vom Stadtzentrum
Upon check-in (7/9/2022), I was told my reservation payment was not seen due to a computer system upgrade. When the reservation was made/booked, the funds were charged at that time back in May 2022. After standing at the front desk for over 10min, I was then told payment could be seen and was ensured that all was fine. The following business day, the amount of the stay was charged again. I went to the front desk and the Manager, Jennifer said that was a mistake and she would reverse that charge. I had to wait 24/hrs for my bank to process this 'mistake' and I was unable to access $800 during that time. As a service recovery, I was promised enough Hilton points for the equivalent to a few nights stay, I was only awarded 35,000, for 1 night. The day of check-out, which was this past Friday (7/15/2022), I was charged $800 AGAIN! I was again told this was a mistake, but the Manager was not onsite to assist with reversing this 2nd 'mistake'. I called corporate and a claim was opened. I was also told by corporate associate that due to it being a Friday, the manager for corporate to review the claim would not view/approve until the next business day which was 3 days later on Monday (7/18/2022). After his review/approval, I would still have to wait another 24-48/hrs for my bank to process. So yet again, I am unable to access $800 and this time for 5days! I am extremely dissatisfied with all that has happened. Staff were unable to explain what had happened nor did they know how to fix the problem. Upon my check-in, the problem should have been identified as well as sufficient and appropriate follow up to ensure the reservation was in fact found with no issues. Staff need training relevant to their job role and managers should be easily accessible in situations where the Hotel is at fault and hundreds of dollars are at stake.

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Hotels in der Nähe beliebter Attraktionen in New Albany

Sieh dir diese Hotels in der Nähe beliebter Sehenswürdigkeiten in New Albany an

Infinite Church

Hampton Inn & Suites New Albany Columbus
4.4/598 Bewertungen

Hampton Inn & Suites New Albany Columbus

New Albany|1.81km Entfernung von Infinite Church
Upon check-in (7/9/2022), I was told my reservation payment was not seen due to a computer system upgrade. When the reservation was made/booked, the funds were charged at that time back in May 2022. After standing at the front desk for over 10min, I was then told payment could be seen and was ensured that all was fine. The following business day, the amount of the stay was charged again. I went to the front desk and the Manager, Jennifer said that was a mistake and she would reverse that charge. I had to wait 24/hrs for my bank to process this 'mistake' and I was unable to access $800 during that time. As a service recovery, I was promised enough Hilton points for the equivalent to a few nights stay, I was only awarded 35,000, for 1 night. The day of check-out, which was this past Friday (7/15/2022), I was charged $800 AGAIN! I was again told this was a mistake, but the Manager was not onsite to assist with reversing this 2nd 'mistake'. I called corporate and a claim was opened. I was also told by corporate associate that due to it being a Friday, the manager for corporate to review the claim would not view/approve until the next business day which was 3 days later on Monday (7/18/2022). After his review/approval, I would still have to wait another 24-48/hrs for my bank to process. So yet again, I am unable to access $800 and this time for 5days! I am extremely dissatisfied with all that has happened. Staff were unable to explain what had happened nor did they know how to fix the problem. Upon my check-in, the problem should have been identified as well as sufficient and appropriate follow up to ensure the reservation was in fact found with no issues. Staff need training relevant to their job role and managers should be easily accessible in situations where the Hotel is at fault and hundreds of dollars are at stake.

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Hayley Gallery

Hampton Inn & Suites New Albany Columbus
4.4/598 Bewertungen

Hampton Inn & Suites New Albany Columbus

New Albany|2.63km Entfernung von Hayley Gallery
Upon check-in (7/9/2022), I was told my reservation payment was not seen due to a computer system upgrade. When the reservation was made/booked, the funds were charged at that time back in May 2022. After standing at the front desk for over 10min, I was then told payment could be seen and was ensured that all was fine. The following business day, the amount of the stay was charged again. I went to the front desk and the Manager, Jennifer said that was a mistake and she would reverse that charge. I had to wait 24/hrs for my bank to process this 'mistake' and I was unable to access $800 during that time. As a service recovery, I was promised enough Hilton points for the equivalent to a few nights stay, I was only awarded 35,000, for 1 night. The day of check-out, which was this past Friday (7/15/2022), I was charged $800 AGAIN! I was again told this was a mistake, but the Manager was not onsite to assist with reversing this 2nd 'mistake'. I called corporate and a claim was opened. I was also told by corporate associate that due to it being a Friday, the manager for corporate to review the claim would not view/approve until the next business day which was 3 days later on Monday (7/18/2022). After his review/approval, I would still have to wait another 24-48/hrs for my bank to process. So yet again, I am unable to access $800 and this time for 5days! I am extremely dissatisfied with all that has happened. Staff were unable to explain what had happened nor did they know how to fix the problem. Upon my check-in, the problem should have been identified as well as sufficient and appropriate follow up to ensure the reservation was in fact found with no issues. Staff need training relevant to their job role and managers should be easily accessible in situations where the Hotel is at fault and hundreds of dollars are at stake.

Mehr anzeigen

Ealy House

Hampton Inn & Suites New Albany Columbus
4.4/598 Bewertungen

Hampton Inn & Suites New Albany Columbus

New Albany|2.97km Entfernung von Ealy House
Upon check-in (7/9/2022), I was told my reservation payment was not seen due to a computer system upgrade. When the reservation was made/booked, the funds were charged at that time back in May 2022. After standing at the front desk for over 10min, I was then told payment could be seen and was ensured that all was fine. The following business day, the amount of the stay was charged again. I went to the front desk and the Manager, Jennifer said that was a mistake and she would reverse that charge. I had to wait 24/hrs for my bank to process this 'mistake' and I was unable to access $800 during that time. As a service recovery, I was promised enough Hilton points for the equivalent to a few nights stay, I was only awarded 35,000, for 1 night. The day of check-out, which was this past Friday (7/15/2022), I was charged $800 AGAIN! I was again told this was a mistake, but the Manager was not onsite to assist with reversing this 2nd 'mistake'. I called corporate and a claim was opened. I was also told by corporate associate that due to it being a Friday, the manager for corporate to review the claim would not view/approve until the next business day which was 3 days later on Monday (7/18/2022). After his review/approval, I would still have to wait another 24-48/hrs for my bank to process. So yet again, I am unable to access $800 and this time for 5days! I am extremely dissatisfied with all that has happened. Staff were unable to explain what had happened nor did they know how to fix the problem. Upon my check-in, the problem should have been identified as well as sufficient and appropriate follow up to ensure the reservation was in fact found with no issues. Staff need training relevant to their job role and managers should be easily accessible in situations where the Hotel is at fault and hundreds of dollars are at stake.

Mehr anzeigen

Prairie House

Hampton Inn & Suites New Albany Columbus
4.4/598 Bewertungen

Hampton Inn & Suites New Albany Columbus

New Albany|3.69km Entfernung von Prairie House
Upon check-in (7/9/2022), I was told my reservation payment was not seen due to a computer system upgrade. When the reservation was made/booked, the funds were charged at that time back in May 2022. After standing at the front desk for over 10min, I was then told payment could be seen and was ensured that all was fine. The following business day, the amount of the stay was charged again. I went to the front desk and the Manager, Jennifer said that was a mistake and she would reverse that charge. I had to wait 24/hrs for my bank to process this 'mistake' and I was unable to access $800 during that time. As a service recovery, I was promised enough Hilton points for the equivalent to a few nights stay, I was only awarded 35,000, for 1 night. The day of check-out, which was this past Friday (7/15/2022), I was charged $800 AGAIN! I was again told this was a mistake, but the Manager was not onsite to assist with reversing this 2nd 'mistake'. I called corporate and a claim was opened. I was also told by corporate associate that due to it being a Friday, the manager for corporate to review the claim would not view/approve until the next business day which was 3 days later on Monday (7/18/2022). After his review/approval, I would still have to wait another 24-48/hrs for my bank to process. So yet again, I am unable to access $800 and this time for 5days! I am extremely dissatisfied with all that has happened. Staff were unable to explain what had happened nor did they know how to fix the problem. Upon my check-in, the problem should have been identified as well as sufficient and appropriate follow up to ensure the reservation was in fact found with no issues. Staff need training relevant to their job role and managers should be easily accessible in situations where the Hotel is at fault and hundreds of dollars are at stake.

Mehr anzeigen

Sieh die Gästebewertungen von Hotels in New Albany an

Auf der Suche nach Hotels in New Albany? Lass dich durch Bewertungen von echten Reisenden inspirieren.
Hampton Inn & Suites New Albany Columbus
4.4/598 Bewertungen
Upon check-in (7/9/2022), I was told my reservation payment was not seen due to a computer system upgrade. When the reservation was made/booked, the funds were charged at that time back in May 2022. After standing at the front desk for over 10min, I was then told payment could be seen and was ensured that all was fine. The following business day, the amount of the stay was charged again. I went to the front desk and the Manager, Jennifer said that was a mistake and she would reverse that charge. I had to wait 24/hrs for my bank to process this 'mistake' and I was unable to access $800 during that time. As a service recovery, I was promised enough Hilton points for the equivalent to a few nights stay, I was only awarded 35,000, for 1 night. The day of check-out, which was this past Friday (7/15/2022), I was charged $800 AGAIN! I was again told this was a mistake, but the Manager was not onsite to assist with reversing this 2nd 'mistake'. I called corporate and a claim was opened. I was also told by corporate associate that due to it being a Friday, the manager for corporate to review the claim would not view/approve until the next business day which was 3 days later on Monday (7/18/2022). After his review/approval, I would still have to wait another 24-48/hrs for my bank to process. So yet again, I am unable to access $800 and this time for 5days! I am extremely dissatisfied with all that has happened. Staff were unable to explain what had happened nor did they know how to fix the problem. Upon my check-in, the problem should have been identified as well as sufficient and appropriate follow up to ensure the reservation was in fact found with no issues. Staff need training relevant to their job role and managers should be easily accessible in situations where the Hotel is at fault and hundreds of dollars are at stake.
Courtyard Columbus New Albany
4.4/534 Bewertungen
Schönes rotes Brick draußen und schön renoviert, sauber, geräumiges Eigentum. Personal, beginnend mit Taylor, am Telefon, die Einrichtung des Hochzeitsblocks, ist so professionell, freundlich und effizient! Alle Mitarbeiter waren höflich, angenehm, schnell, und effizient. Die Mädchen waren so freundlich und flexible. Jede Anfrage war schnell. Die Starbucks-Konter und Lobby-Café waren lecker, bequem und beliebt. Sagen Sie ihnen, nur ein bisschen auf die Vinaigrette Kleidung für den Avocado-Toast (AMAZING) zurück zu halten! Frühstücksküchen, Frühstückssandwiche usw. so gut. Bartender so schön in den Abenden. Liebe unser Aufenthalt hier. Sie werden auch! Feuerbäder und Lounge-Area sind perfekt. Lobby ist so geräumig, sauber, aber auch private Tische mit Halbwäldern.

Häufig gestellte Fragen

Lokale Reiseinformationen

Höchster Preis383 €
Niedrigster Preis118 €
Anzahl Bewertungen211
Anzahl der Hotels4
Durchschnittspreis (wochentags)191 €
Durchschnittspreis (Wochenende)216 €