IntercityHotel Leiden Bewertungen

Antwort der Unterkunft: Dear Guest,Thank you for your wonderful 5-star review! 🌟 We’re delighted to hear that you enjoyed your stay at our modern hotel and appreciated the clean, spacious rooms and central yet quiet location. It's great to know that your check-in experience was smooth and efficient.We hope to welcome you back again soon!Best regards,The IntercityHotel Leiden Team

Antwort der Unterkunft: Dear Em,Thank you for taking the time to share your feedback with us. We’re pleased to hear that you found our hotel clean, convenient, and appreciated its newness. However, we sincerely apologize for the issues you experienced, particularly with the amenities and the daily cleaning service. This is not the standard we strive for, and we will certainly follow up with our team to ensure these matters are addressed.We hope to have the chance to welcome you back and offer a much improved experience in the future.With kind regards,Cynthia SchoonderwoerdGeneral Manager IntercityHotel Leiden

Antwort der Unterkunft: Dear Martin,Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed your stay overall and appreciated our convenient location and breakfast offerings. However, we sincerely apologize for the experience you had during check-in. It’s important to us that our guests feel welcomed, and we regret that we fell short in delivering on our promise of a drink while you waited.Your comments are valuable, and we will address this with our team to ensure that we improve our service moving forward. We hope to have the opportunity to welcome you back to IntercityHotel Leiden for an even better experience in the future.With kind regards,Cynthia SchoonderwoerdGeneral Manager IntercityHotel Leiden

Antwort der Unterkunft: Dear Guest,Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay with us and appreciated our convenient location near the train station, as well as the spaciousness of our rooms. It’s great to know that you found our breakfast rich and enjoyed the complimentary fruits at the bar.We’re thrilled to hear that you plan to stay with us again on your next visit to Leiden. Your high recommendation means a lot to us!We look forward to welcoming you back soon!With kind regards,Cynthia SchoonderwoerdGeneral Manager IntercityHotel Leiden

Antwort der Unterkunft: Lieber Gast, vielen Dank für Ihr Feedback und Ihren Aufenthalt bei uns im IntercityHotel Leiden. Wir freuen uns, dass Sie die pünktliche Reinigung Ihres Zimmers zu schätzen wussten. Wir bedauern jedoch, dass Sie das Doppelzimmer für zwei Personen etwas eng fanden. Ihre Kommentare sind für uns wertvoll, da wir ständig nach Möglichkeiten suchen, den Komfort unserer Gäste zu verbessern. Wir hoffen, Sie in Zukunft wieder begrüßen zu dürfen und Ihnen ein noch besseres Erlebnis zu bieten. Mit freundlichen Grüßen, Cynthia Schoonderwoerd, General Manager IntercityHotel Leiden

Antwort der Unterkunft: Dear Guest,Thank you for your wonderful feedback! We’re happy to hear that you enjoyed our convenient location and that our staff made a positive impression on you. Your kind words are greatly appreciated!We look forward to welcoming you back to IntercityHotel Leiden soon.With kind regards,Cynthia SchoonderwoerdGeneral Manager IntercityHotel Leiden

Antwort der Unterkunft: Dear Guest,Thank you for your lovely review! We’re thrilled to hear that you enjoyed our great location and found our reception team friendly. Your suggestion regarding adding a fridge is greatly appreciated, and we will certainly take it into consideration as we strive to enhance our guest experience.We truly appreciate your recommendation and look forward to welcoming you back to IntercityHotel Leiden!With kind regards,Cynthia SchoonderwoerdGeneral Manager IntercityHotel Leiden

Antwort der Unterkunft: Dear Guest,Thank you for taking the time to leave us a review! We're delighted to hear that you enjoyed our convenient location so close to Leiden train station—it’s definitely one of the highlights for many of our guests.We noticed that you rated us 4.2/5, which we truly appreciate. If there’s anything specific we could improve to make your experience even better, we’d love to hear your feedback. Your insights help us ensure every guest has a fantastic stay.We hope to welcome you back again soon!Best regards,Team IntercityHotel Leiden

Antwort der Unterkunft: Dear NgMabel,Thank you for your kind review and for choosing IntercityHotel Leiden! We're delighted to hear that you enjoyed our excellent service, spacious rooms, and fantastic location.We hope to welcome you back again soon for another wonderful stay in Leiden!Best regards,The team at IntercityHotel Leiden

Antwort der Unterkunft: Dear Guest,Thank you for your kind review! We’re delighted to hear that you enjoyed our convenient location near the station and appreciated the friendliness of our reception team, as well as the cleanliness of your room.We hope to welcome you back to IntercityHotel Leiden in the near future!With kind regards,Cynthia SchoonderwoerdGeneral Manager IntercityHotel Leiden

Antwort der Unterkunft: Dear Guest,Thank you for your feedback and for choosing IntercityHotel Leiden. We’re happy to hear that you had a pleasant stay. We appreciate your suggestion regarding the addition of a fridge in the room, and we will certainly take this into consideration as we look for ways to enhance the guest experience.We hope to welcome you back again soon!With kind regards,Cynthia SchoonderwoerdGeneral Manager IntercityHotel Leiden

Antwort der Unterkunft: Dear Davide,Thank you for your kind review! We’re delighted to hear that you appreciated our modern and comfortable hotel, as well as our convenient location near the station and historic center.We understand that breakfast pricing is an important factor, and we appreciate your feedback. It’s great to know that you found charming alternatives nearby.We hope to welcome you again in the future for another enjoyable stay!Best regards,IntercityHotel Leiden

Antwort der Unterkunft: Beste gast,Bedankt voor uw positieve review en dat u heeft gekozen voor IntercityHotel Leiden. Het is fijn om te horen dat u onze nette en nieuwe faciliteiten waardeert! We zijn een jong team dat enthousiast aan het werk is om onze service steeds verder te verbeteren. Uw geduld en begrip worden dan ook zeer gewaardeerd.We hopen u in de toekomst nogmaals te mogen verwelkomen en u een nog betere ervaring te bieden.Met vriendelijke groet,Het team van IntercityHotel Leiden