The Westin Baltimore Washington Airport - BWI

I looked at all the BWI airport hotels carefully before booking, and decided that the Westin was probably the best. Now having stayed there I'm pretty sure I was right. The place is clean and modern, with a spacious lobby and updated design in the rooms. The blackout curtains are some of the best I've ever seen: I woke up at 8:30am convinced it was still the middle of the night. The bathroom has a great shower, was clean and fully stocked with towels. Really everything I could have asked for.

房間一般，沒有服務。機場酒店有機場來回巴士還方便的。巴爾的摩機場區域其實總體來説不安全，最好別住機場附近

Location is convenient to airport. Staff was rude and dismissive. Parking location is inconvenient to hotel entrance.

Lovely rooms, friendly staff, quick and efficient check in and check out process. Would definitely stay again.

Getting to the hotel was tricky. It’s tucked away. But once you figure it out, location is actually pretty decent, close to a lot of things. You need a car though. The walk from the hotel to food places is not one that I would consider safe because of the car traffic patterns. Rooms were clean, quiet. Housekeeping staff is wonderful. Netflix/YouTube apps didn’t work. We chose the hotel because we like Westin’s beds and it had a pool and hot tub. When we checked in, we were told that the pool and hot tub were closed and apparently had been closed for a month. There was nothing on the hotel’s website to state that, and we had checked before booking. But the front desk agent insisted it’s announced on the site. Couldn’t find it though when I asked to be shown where in the site it’s listed. Basically, the front desk lied and got caught in it. New cook in restaurant, and food was flavorless (service was excellent). Hopefully, will improve with time. sundries store had decent selection, very high prices for alcohol, and it does need to be cleaned. My kid picked up a butterfinger that was furry from all the dust on it. I don’t want to know how long that had been there. Gave it to the front desk for disposal, but it threw everything else on the shelves into question.

disappointed that this was a 4 star hotel, I’ve had a better time at ‘3 star’ places. there were no robes, the indoor pool was down, breakfast wasn’t included, room service options were lackluster (only chips or champagne) you have to pay quite a bit for parking everyday. just a meh stay, ill stick with my other hotels.

Hotel was beautiful and the staff was very welcoming and warm. Room was perfect for our needs and clean. Even though the hotel was busy, it was not noisy and uncomfortable. I have visited this hotel numerous times and have never been disappointed.

Our stay at the Westin was amazing and relaxing. EVERYONE was super nice! The customer service is top tier wonderful. The staff is very helpful and attentive. Alan was able to provide a smooth and thorough check in process for us. Our room was very clean with a beautiful view of the city. The breakfast was even delightful and fresh (this was a great surprise for me because of previous experiences with other locations). I would say the only con during our stay was the shower water took quite some time to get hot. It runs warm for a while before heating up, so a shower is still manageable but it just takes a while before it’s completely hot. I can say this stay and location is one to remember and would recommend to our friends. We would definitely return.

Room was spacious and comfy and looked just like the picture! Great pressure and heat on the showers. Quiet, clean. The in-house restaurant offered a quick bite and the bartender was so kind and accomodating (I wish I would've gotten her name).