Hotel Allegra Balneo & Spa

Excellent for the discount price, did not use spa so can't comment on that. Responding to previous reviews: Regular shuttles to the beach every 30 mins but its only a 10 min walk if you dont mind the incline and a few steps. Three sets of ladders into the pool, a kids pool to the side. Plenty of room. Fresh fruit and snacks, as well as ice cream, are available 8am-10pm. Now for my personal: The bar shuts at 10pm. A bit early for my tastes, but fine if you're a daytime drinker I suppose. The typical German tourist is the most common. Nothing personal, and as friends they are great. But the standard towels put out by 7pm the previous night is laughably their thing. And that happened this evening while I was still enjoying a full mixed grill for dinner. There are plenty of sun loungers, which makes it funnier. Choice of shade under the trees or sunny loungers, with a 2:1 ratio of loungers to parasols. The trees smell great (its July). Only two tables though for poolside, I'm considering putting a towel on one for tomorrow (hehe). Animation staff are fantastic. It's early season, but Toni was very spirited despite only a few of us joining in with her activities. Kids club is exactly how I remember it on Thomas Cook as a kid, same songs, foot tapping... it doesn't last long if you can't remember or don't like the energy, but if you've got kids or are a big kid who remembers it fondly, it's useful. The staff then take music requests from anyone nearby to keep the music going until 10. Had completely raw chicken one dinner. Don't despair, honest mistake and the wait staff couldn't apologise enough. Chef didn't seem bothered: that's worrying. But the rest of the food has been a good selection of meats and veg most meals. The staff keep turning the toaster off in the morning, so you have actually have to press the button yourself. Seems petty, but I find that unusual, there's always a toaster on in the corner of the breakfast room everywhere I've ever stayed. I'd continue this review, but the mini disco just started and I came second in the shuffleboard contest so I'm off to chat with the animation staff, who absolutely make this place somewhere worth returning to (I'm a big kid who is competitive, I join the games and play to win).

The hotel has a fairly good location. It is set back from the main ***** and the beach area. If you have mobility issues then it will be difficult heading back as the hotel is on a bit on an incline. There is a shuttle transfer that runs to and from the beach during the day, but I believe it is hit and miss to when they run this. We only saw it once. The pool is a good size, it needs some maintenance. There is only one set of steps in and out the pool, at the shallow end (there was another set by the looks of it at the deep end but they are no longer there (just the holes remain). Because the steps are in the shallow end, they are really low into the water, it is tricky getting in and out and requires a big step up. Several people looked to struggle and miss their footing. The flooring around the pool is a type of cladding that is almost black in colour, it gets extremely hot in the sun. Many people couldn't walk on it without footwear. There is plenty of sun loungers and they are very comfy. Lots of shade around the pool too. The entertainment left alot to be desired. Only once per week was there evening entertainment from an outside act. Once a week there is nothing and the other days were covered by the animation team. The said team would encourage people to join in with activities such as darts and volleyball. Mostly they were shouting loudly into a microphone which was annoying when you're trying to relax. They would also play music really loudly around the pool. Sometimes good summery music, other times Rap music full of inappropriate language for a family environment. It was so loud that several times the barman from the paid bar would go and turn it down when the animations team weren't around. Bars - this was the strangest setup for All Inclusive I have ever seen. The hotel has 4 bars. 1. in the reception / lobby but only for paid drinks, 2. was in the restaurant and was all inclusive but only open during meal times, 3. was on the 1st floor of the hotel and All Inclusive. You had to go up to it from the pool whenever you wanted a drink. They had very limited selection and used tiny plastic cups, and never filling them. 4th was by the pool and most convienient during the day but was again paid drinks and not for All Inclusive. There was a bar man there all day and evening, and in 10 days I saw him serving maybe 4 or 5 people in the whole time. And that was for an ice coffee. It would make so much more sense for all bars to be All inclusive AND paid. Staff- some staff were really helpful and polite. The salon manager always had a smile. The bar staff, reception staff and guy cooking pancakes in the morning all looked miserable and like they'd rather be anywhere but there. The reception staff in particular were rude, would roll their eyes at guests and answer in very inappropriate ways. The reception manager was especially rude. Parking - Park at your own risk! The hotel does not have a private car park. Parking is along the road outside of

The hotel services are terrible. We booked a twin economy room, which was indeed very spacious, but all of the furniture was full of 2 mm of dust and we had spider webs everywhere. We have even found a spider on the bed. There were also no hangers in the wardrobe. We asked at the reception for the hangers twice and for someone to clean the room, but none of our requests have been fulfilled in the 6 days we have stayed at the hotel. Even the trash has been taken away only once. The towels have been changed only once and no cleaning has been done in the room. AC was not working properly (it was only fanning the air). At check out we had to pay for 1 chocolate from the minibar, which we have never seen or touched, but the hotel representatives were stating that we have consumed it. There were more tourists complaining about this. It must be some practice of the hotel. At breakfast we had to ask for glasses, cutlery, napkins and even for the table to be cleaned. Same food everyday. The hotel staff is unprepared and very unpolite. I would not recommend this hotel to anyone!

The hotel is in a great location. The rooms have a nice interior and are renovated. The restaurant and the food were really good. The staff was lovely - very welcoming and helpful. There are two clean and big pools and the SPA was great.