Die besten Hotels in Box Hill, Australien

Da die Stadt so besetzt war mit ihrer massiven Veranstaltung, entschieden wir uns, aus der Stadt zu verschieben, und dieses Hotel war die beste Wahl, die wir gemacht haben. Es war wirklich ruhig und wir hatten hier unser bestes Schlafen, das ist das erste Mal für die Sydney-Reise. Das Zimmer ist geräumig mit schönen kleinen Details und Einrichtungen. Darüber hinaus ist der Service auch hervorragend, Eranja der Front Office Manager hat während unseres Aufenthalts immer hilfreich gewesen! Sie haben auch ein Restaurant-nach-Such-Komplex, das so groß hinsichtlich der Lebensmittelwahl und Qualität, sowie die Atmosphäre, nie etwas wie das in Sydney gesehen, es ist ein Muss zu versuchen!

Es ist nicht schlecht es am Ende der Hauptstraße von Windsor, wo alle Geschäfte sind. Windsor River ist praktisch die nächste Straße über mit einem riesigen Park und viel Parkplatz

My husband booked a room for 2 nights for a work trip. He booked around a month in advance via a phone call. He gave his credit card details to pay a deposit and secure the room. When he arrived, they had given away his room due to his credit card having expired. They only noticed on the day of arrival and claim to have called him that morning. He received no call, as evidenced by his lack of missed calls while driving (he showed the staff his phone and they still didn't believe him!). When he asked for the credit card details they had, they quoted him the wrong number. When he said that isn't his card details, they claim it must be an old card. It isn't. He has never had a card with those details or that expiry date. They assure him he must have 🤷‍♀️. Instead of apologising, they continue to tell him he gave the wrong number and they tried to call him, asking 'Shouldn't you have called to confirm your room a week ago?' Well, shouldn't you have taken the deposit weeks ago and called to let him know YOU wrote down the wrong number? He is now without a bed for the night and all you can do is blame him? People make mistakes all the time, but it is made far worse when they are unwilling to own up to them. Absolutely dreadful customer service.

Great Hotel opens at 10am ...the rooms are small toilet and shower at end of hall. Easy walk to town for breakfast at coffee shop Town shops open 10.30am The pubs are great lots to see and do . The Guys Shop is the best in Australia and New Zealand

Wir hatten ein wunderbar entspannendes Wochenende am Crowne Plaza Hawkesbury, um unseren Jahrestag zu feiern. Schön renoviertes historisches Hotel umgeben von manikürierten Gärten, mit dem besten Frühstücksbuffet in ihrem schönen Restaurant Gazebo. Wir haben in der geräumigen Junior Suite mit einem kleinen Balkon geblieben, der schöne Aussichten auf die Gärten und die Berge in der Entfernung hatte. Unser Zimmer hatte auch alle modernen Technik mit den neuesten Gadgets, um unseren Aufenthalt voll zu genießen. Alle Mitarbeiter waren außergewöhnlich freundlich und hilfreich, mit einem Schrei vor allem nach Paris, der uns hervorragende lokale Empfehlungen gab und mehr als glücklich war, alle unsere Fragen zu beantworten. Ein zusätzlicher Bonus war ein schöner Dessert-Taschenkarte und Karte für unser Geburtstag, dass das Hotel uns überrascht, als wir einmal in unser Zimmer zurückgekommen sind!

Große Lage. Zimmer war sehr sauber und der Service war hervorragend. Café in den Räumlichkeiten war komfortabel mit einer guten Auswahl. Auch in der Nähe von schönen Restaurants. Sicherlich wird wieder bleiben und sehr empfehlen diese Unterkunft.

Der Pool war gut und erfrischend. Das Bett war schön, aber das Hotel insgesamt war ziemlich heiß, da die AC sehr schwach war. Er wurde hochgradig, was sehr gut war! Parken für kostenloses und buffetfreies Frühstück $24 wenn Sie vorbuchen!

25 December 11:50pm I arrived at Hills Lodge after my husband had booked me in online. I requested an upgrade for my room which I mentioned I was willing and able to pay for but was informed I was in the last room available for the night a queen standard. This was a 15+ minutes conversation which matters because I had informed the front desk team I had just been discharged for severely swollen legs and high blood pressure needed to rest immediately. A lovely porter assisted me with my bags and acknowledged my interaction with front desk had been challenging and difficult to understand. When we arrived at the room the bed was not made the sheets were sloppy tucked under the pillows and the sheets werehanging out of the sides and there was a big dip in the middle like someone had been sitting there , I was SHOCKED I told the porter who tried to convince me the bed was made and it had just been made in a rush. I refused to settle in as I could tell it was an unmade bed , I then saw a bin with RUBBISH in it, 2 Pepsi cans, KFC packets and showed him, he checked the bathroom and saw towels on the rack and open soap at the sink. He apologised and told me he’d call reception to organise another room. He tried to convince me this was unusual for the hotel. I was still aghast as the cost did not correlate with this tardiness. The front desk then organised another room for me down the hall “an upgrade” they said. It was a suite with a separate lounge - however to my surprise I had been told there was no more rooms available when I checked in 30mins before and there’s no way they would have prepared a room in 20mins. The room was presentable but the curtain had a big red stain on it (forgot to take a picture) and the carpet dusty and old. I told my husband of my experience but because it was 1am on Boxing Day and the state of my body I had nowhere else to go. I stayed there till the morning and left early for personal reasons and thankful I did not have to stay another moment there. A few days later I called the hotel and told them my ordeal - the manager was polite but I was disappointed in how he kept trying to excuse the front desk’s behaviour. He told me how another guest had given the front desk guy a glowing review. I was not rude when I called him but just factual and encouraged him to make improvements for his team and in how they receive guests. His comments made me wonder why would the front desk treat me like that. I was unwell, with a baby in hospital and a husband away. Did I not deserve compassion and good customer service. It made me wonder was it the colour of my skin? I’ll never know but one thing I know is to encourage you to speak out if something looks wrong! You’re paying for this service and if you’re going to stay at Hills Lodge - good luck. I would not personally use my hard earned dollars to stay there. Very disappointed customer. Hills Lodge - excellence matters not sure how you got 4 stars but please DO BETTER!

Check-in und check-out war sehr effizient, kleinere Fragen wurden sofort behandelt, so dass sie nicht zu größeren Problemen oder Unannehmlichkeiten - sehr geschätzt, so dass ich mit dem Geschäftsbetrieb weitergehen konnte. Sehr freundlich.

Der Service des Personals ist wirklich nett und hilfreich. Leider ist die Wohnung ein bisschen alt und die Sofas wurden ausgeschmückt. Es hat alles, so dass Sie alles in der Wohnung tun können. Waschmaschine, Waschbecken und Trockner, kostenlose Parks und WiFi. Sie können auch Verbindungszimmer buchen, wenn Sie mit der Familie reisen möchten. Lage weise, Sie sollten ein Auto haben. Wandern zum Bus und Metro ist irritierend. Nur ein paar Minuten Fahrt und Sie würden in die U-Bahn, Geschäfte, pubs, Bowling. Für den Preis ist der Ort ok.