Deniz Inn Boutique Hotel

Hotel located in the center of old town and maiden tower is in 50 steps. Central but very quite place. Pleasant host and wonderful breakfast! We enjoyed staying in Deniz inn.

Все было здорово,но перепутали номер и дали номер в другом отеле,но он нас устроил так что все было хорошо.

Beautiful hotel in the old quarter. Everyone is very friendly. Great location easy to walk to central Baku, Caspian and great spot in the Old Quarter

They put us on there sister hotel outside the ond city because they only had one room and we booked two. One kilometre walk to the other hotel. The guy said it was 4 star. A big joke! No cleaning for three days and was dirty at arrival. The shower was flooded in a minute. Breakfast was a bad joke if it was anything left. Don’t go there!

這麼多年來周遊各國，這是第一次憤怒的給一家酒店寫差評，目的是提醒大家注意，千萬不要上當受騙，以下是本人在Deniz Inn Boutique Hotel的真實經歷，絕無虛言： 1 本人於2019年8月份通過booking在Deniz Inn Boutique Hotel以每晚162AZN的價格預訂了10月初一間房兩晚住宿，結果入住當天被告知無房，被安排到另外一家飯店入住，細節是Deniz Inn Boutique Hotel當時的前台完全不能講英語，是通過電話與酒店的另一個人（可能是老闆，我不確認）溝通，我反覆追問原因，但是對方完全不解釋，衹是説這是他們的問題，會給我們安排新酒店入住，因為覺得自己臨時找飯店比較麻煩，就同意去另外一家酒店看看情況； 2 新的酒店（這裏就不提名字了）距離Deniz Inn Boutique Hotel兩百多米，拖着行李在巴庫老城汗流浹背的上坡才到達，公平的説，這家酒店房間還行，衹是有些年頭，所以設施比較老舊，新酒店前台帶我看了兩種房型，我選了比較大的suite，價格為每晚120AZN，我當時就交了現金共240AZN給酒店前台，從這裏funny party starts。 3 在我交完錢入住了十幾分鍾之後，酒店前台到我房間把240AZN又還給了我，説我不用付錢，因為已經由一家travel agency付過了，我還以為是Deniz Inn Boutique Hotel因為overbooking的原因做的補償，事實證明是我想多了； 4 第二天晚上我們返回酒店，前台告訴我Deniz Inn Boutique Hotel找我有事，打電話過去，那邊一小姑娘上來就説要收房錢，我一想也對，沒有白吃的午餐，就叫對方派人來我這兒收錢，十幾分鍾之後，來了一哥們，遞給我一張紙條，上面寫着應付款數目，我一看Deniz Inn Boutique Hotel居然還是按照162AZN每晚的價錢收的，當然拒付，這哥們説不關他事，讓我和Deniz Inn Boutique Hotel的前台直接聯繫，對方還是那小姑娘，噼裏啪啦的説了一堆廢話，大意是我的訂單是在她們那兒下的，所以錢也得付給她們，而且得按照訂單上的金額全額付款，我火大了，告訴她新的酒店這邊和我説過價錢是120AZN每晚，而且我都付過錢又被退了，overbooking本來就是Deniz Inn Boutique Hotel的問題，現在你們居然還想吃差價，我絕對不會付款，小姑娘問我是誰告訴120AZN這價錢的，我説你直接找我這邊酒店前台聯繫，就掛了電話。 5 十幾分鍾之後，我收到了booking的通知，Deniz Inn Boutique Hotel以我沒有按時入住為由把訂單取消了！我在booking上陳述了理由，然後又花了大量時間和我這邊的酒店溝通付款事宜，大約1個小時之後被告知還是以120AZN每晚的價格直接在這邊付款。 這次在巴庫遭遇到的絕對是最不愉快、最為惡劣的商家，本人這些年來去過30幾個國家，通過booking也預訂過10幾個國家數十個酒店，這是第一次遇見overbooking的事情，我後來在booking上看到9月份同樣有中國人入住，其中一間房overbooking被換到其它飯店，我可以合理推測： 1 Overbooking這種事在Deniz Inn Boutique Hotel絕對不是偶然事件，而是經常發生，甚至是酒店有意為之； 2 如果本次overbooking衹是一個個例，一個誠信的酒店正常做法應該是將遊客轉移到一個同檔次、同價位甚至略高標準的酒店入住，但Deniz Inn Boutique Hotel很顯然會將遊客轉移至其它較便宜的飯店，並通過收取與原訂單同樣的金額賺取差價； 3 本次事件的真相得以暴露，是因為後面這家酒店的前台缺乏經驗，直接把價錢告訴了我，並且收了錢，雖然後來被Deniz Inn Boutique Hotel提醒之後又把錢退了回來，但是我已經知道了這家酒店的真實價格，否則的話我應該會老老實實的按原訂單金額付款。 由於booking的評價機制設計為如果沒能完成入住則不能發表評論，而我的訂單已經被Deniz Inn Boutique Hotel取消，所以無法在booking上對本次事件發表評論，衹能到貓途鷹上向所有人發出警告，一定小心這家行事惡劣、極不誠信的酒店！ I ensure that the following content is based on my real experience without any lies: 1. I placed an order via Booking with Deniz Inn Boutique Hotel in August, 2018. The order is for one room and 2 nights with planned check-in date at beginning of October, 2019 and price of 162 AZN per night. When we arrived at the hotel, the front desk guy, who can not speak English, handed me a mobile phone. The speaker may be the owner of Deniz Inn Boutique Hotel but I am not sure, I was told the hotel is overbooked and they will transfer us to another hotel. I asked several times for the reason but the speaker proveded no explanation and just repeated that we will be transerred to another hotel. Considering the fact that it is difficult to find a new hotel on our own given such a short notice, I agreed to take a look at the new hotel. 2. The new one （I don't want to mention the exact name of this hotel as what happened is totally not their business） is ~200m from Deniz Inn Boutique Hotel. The front desk guy showed me 2 types of rooms and I chose the suite. I was told the price is 120 AZN per night and I paid for 2 nights in cash. Now the funny story started. 3. 3 Several