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8.9/10
Sehr gut
GGastnutzerCouple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
GGastnutzerIt’s an impressive building so I was having some expectations. The room it was a bit dated in the newer part. Not many amenities as you can expect from this kind of hotel. The bar area is really nice looking over a fabulous garden and so the restaurant. On that note the food was areal let down. I have ordered a Thai green curry chicken. I was soo looking forward to this but when arrived it was a total disappointment. The chicken was probably a leftover from another meal, very dry. The sauce was nothing like green curry and the rice it was microwaved. The waitresses were very lovely and apologised and the removed it from my bill. They said that they have an agency chef! So it’s a real shame !!
GGastnutzerHad a big problem at check in time. Had 2 separate bookings and both of them caused alot of stress and issues. Had to check in on both occasions and at one point i was charged again but luckily my payment never went through. I was notified half an hour after payment was attempted. Booking with this website caused so much confusion with the hotel rates. Rates on this site are definitely cheaper however it dors cause alot of confusion and un-necessary stress with does not help the situation. Great thanks to Vincent and Beata who were a great help and managed to solve the situation out and they did a handover in the morning and yet we had a problem!!!
GGastnutzerGroße Lage und Einrichtungen. Frühstück ist sehr gut. Das Gebäude ist ein wenig gedatiert und die Etagen und Wände dünn, so dass Sie jeden Fußsteg von oben hören, aber abgesehen davon ist es ein toller Ort zu bleiben.
GGastnutzerDas Hotel ist ideal für eine kurze Reise nach Stratford auf Avon. Nur einen kurzen Spaziergang ins Zentrum.
Die Zimmer sind komfortabel und das Bett war groß. Parken ist einfach und reichlich. Nicht zu teuer.
Auf der Unterseite (leicht) gibt es keinen Aufzug. Aber nur 2 Stockwerke. Das Personal, das wir behandelt haben, war freundlich und hilfreich. Keine Probleme mussten gelöst werden. Wir haben die Freizeiteinrichtungen nicht genutzt.
XXueqingmeixiangSehr gutes Hotel, die Lage im Zentrum der Stadt, zu Shakespeares Wohnort fünf Minuten zu Fuß, der Garten und das Restaurant mit einer guten Umgebung, das Frühstück des Hotels, Kaffee und Bar sind sehr gut, das Zimmer ist auch sauber und geräumig, es lohnt sich wieder zu gehen!
GGastnutzerStayed at the hilton while we visited the Christmas market. We had a lovely weekend. Reception was excellent from the smooth booking in to the hot complimentary cookie. The room was spacious and comfortable and breakfast was excellent. Although the hotel is on the outskirts of the town it is no distance to walk in. Will definitely be visiting again .
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AAnonymer BenutzerSehr gemütlich. Schöne Zimmer. Lage ist großartig, wie es in der Nähe von Stratford am Avon und Warwick ist, so können Sie einen Tag in beiden verbringen. Die Nutzung der Einrichtungen sind gut. Sehr glücklich, das jemandem empfehlen.
AAphroditesMuaIch blieb hier wahrscheinlich weniger als 6 Stunden für eine Geschäftsreise. Ich hatte danach nahe an 330am begonnen. Das Schlafzimmer war sauber und komfortabel. Das Badezimmer war auch spotless mit großen Handtüchern. Ich konnte nicht zum Frühstück oder dem Personal zu viel probieren, weil ich kurz war. Der Parkplatz war kostenlos. Ich würde wieder bleiben.
GGastnutzerWe enjoy staying this hotel especially for the convenient location with parking space. Join the hotel membership, you will enjoy the exclusive reserved area in the restaurant for breakfast and fast check in/ check out queue.
Wie hoch ist der durchschnittliche Preis für Hotels mit Fitnessraum in Warwickshire?
Der durchschnittliche Preis für Hotels mit Fitnessraum in Warwickshire ist an Wochentagen 323.293 KRW, und der durchschnittliche Preis an Wochenenden (Freitag bis Samstag) ist 381.485 KRW.
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