Hotels mit Spa in Jalisco, Mexiko

Das Hotel ist ziemlich neu, so dass es noch ziemlich schön gepflegt. Allerdings fand ich das Personal hier sowohl auf der Frontdesk als auch im Restaurant außergewöhnlich. Wir blieben hier bei zwei verschiedenen Gelegenheiten und beide waren gut. Die Zimmer haben die richtigen Fenster, um den Lärm draußen zu beruhigen. Auch das Hotel hat einen Shuttle zum Flughafen, aber nicht vom Flughafen, so beachten Sie das. Uber ist nicht erlaubt am Flughafen so müssen Sie einen Taxi nehmen, indem Sie vorauszahlungen innerhalb des Flughafens in der Nähe der Mietwagenzone. If you’re in need of staying near the airport, this is the best choice by far. Frühstück ist in der Regel enthalten und auch ziemlich gut, nicht das kontinentale Schlamm. Genießen! 😀

Wir haben im renovierten Turm des Hotels VistaPier ... zwei Abschnitte verblieben: Hotel Delfin ( der älteste Abschnitt, der mehr als einen haushaltsfreundlichen Ort erschien; meist Spanisch sprechende Familien. ) Der Patio und die Pools waren sauber, aber von außen, die Zimmer scheinen sehr datiert. Der VistaPier ist eine völlig andere Erfahrung.. nur Erwachsene, nette Pool leicht zu den Lounges am Strand und Pool Deck zu kommen. Restaurant für Gäste nur und öffentliche Taco-Café auf der Unterkunft. Food and drink service on beach. Es gibt auch ein Frühstücksbuffet neben der Tür St Delfin. Die Gästezimmer waren schön ...Sie müssen die Meerblick Junior Suite ...Moderne Fertigstellungen (Fliesen und Granit und sehr komfortable Königsbett ein Kissen mit extra Schranken, Kühlschrank und Nespresso-Maschine. Keine Probleme mit Sir von oder Wasser. Private Lift für VistaPier Gäste. Auch die Registrierung war klassy..private Lounge und bot einen Drink bei der Eincheckung ! Ein wenig preiswerter als durchschnittlich für keine Mahlzeiten, aber die Lage und Qualität waren groß.

The staff made our trip such a memorable and incredible one. While the room we stayed in wasn’t what we’re used to, as it seemed quite run down, we only slept in it and spent our day at the pool and beach. Our housekeeper was incredible and always filled the room with extra water bottles. Manuel, Saul, Miguel, Javier, Victor Hugo (waiter), Oscar, Guadalupe, and Edgar were especially amazing, making our days here brighter. Everyone was truly incredible and they all made my first Mexico trip special. The wifi could have been better, as it was constantly disconnecting throughout the day. The food was decent as well considering the chefs produce a ton for breakfast, lunch, and dinner. Overall a beautiful trip!

Try to get the rooms with kitchen on the beach! They are quite large and give you enough room to really enjoy the trip. Our housekeeper, Mirabel, went out of her way to do everything possible to make our trip terrific. The concierge, Yolanda, is very very special During the trip, one of our company became critically ill and needed to be transported to the hospital. Yolanda made that happen for our friend and directed her to just the right doctors who saved her life. Our friend was here by herself and did not realize how sick she was but Yolanda made sure that the hotel doctor saw her and with all that saved our friends life. We celebrated our friends 80th birthday in the hospital today and it was one of the most joyous occasions you can imagine. The hotel has more than just a good location for shopping and restaurants. It’s a lifesaver.

Beyond expectation. The room is spacious, directky facing a mayan ruin and sunset, so defintley a plus. Clean roooms, beautiful architecture, very good surroundings in the jungle. Not a lot of visitors so very quiet too, though one can tell the hotel has fallen off a bit. Some irrelevant facilities are disused, and the place seems a bit understaffed.

I was at the Velvet Hotel for a couple of nights. My family and I were driving to Puerto Vallarta, but we got into a serious accident so we had to stay in Guadalajara while my little niece had to have emergency surgery. Overall, we had a good stay and Velvet Hotel. The rooms were comfortable and the staff was very attentive. However, the day we had to check out I called requesting a late check out because my niece was being discharged from the hospital (fortunately) and the whole process took longer than we had anticipated. The front desk allowed us to check out late. Unfortunately we were still 20 mins. late and got charged with a late check out fee. The fee was half of the daily rate ! We understand that every hotel has policies regarding late check outs, however given the situation I would’ve expected the hotel to be more flexible and understanding. This left my family with a very bad impression of the property and we definitely won’t be back to stay there.

Wie üblich war Rosita “Old Reliable.” Zimmer war in großer Form, gutes Bett (ein bisschen hart, auf mexikanischem Weg). September ist Sehr heiß in PV, aber die AC funktionierte wie ein Camp. Alle Mitarbeiter waren groß, von Desk bis Bell bis Haushalter bis zum Restaurant. Die Meerblickzimmer sind nur großartig, und enthalten einen Kühlschrank. Wenn Ihr Preis Frühstück enthält, beachten Sie, dass es ein ziemlich leichter Preis ist. Aber für nur einen kleinen Aufpreis, können Sie das Buffet, das ist großartig!

Great place, comfortable for everyone! Would 100% go there again and would recommend anyone to visit it, went with my friends and really enjoyed the breakfasts they served, also great service from the concierge and the assistant, such a pleasent young lady! I believe her name was Yizel

We where there last week. And we loved it! Incredibly clean, buffet is small (It is a small hotel!) but everything was good and fresh, snack bar as well. Ask for any drink, they can make it. Service at the pool was awesome. It is a family resort, so there is a lot of kids, but how nice all those Mexican people was. Ther wasn't any animation, and by 10:00 pm, it get's really quiet, so if you want to party, you have to go out downtown. Of course, you are going to spend some money, but we also do when we are going out downtown Montreal!. The only thing 1 did not like is the beach, not because it's not nice, but the waves in the sea where incredibly strong, which was not fun at all, at least for me that could not stand up and had a couple of shooters of salted water! I would strongly suggest that they put an outdoor shower at the beach so people can refresh while on the beach, since it is so hard to go into the ocean. Is it a good idea M. Danny, manager? Lol. I will definitely go back. Soon i hope! A huge thanks to Hugo, Danel, Eric, David, Eanu and some others that i forgot the name at the pool. A huge thanks for our maid who did a great job in our room. A huge thanks to Hector, Alfredo at the a la carte restaurant, the young tall handsome waiter which looks a little Vietnamese with is slanted eyes at the buffet, unfortunately forgot is name, and to all the people at the buffet for their incredible and friendly service. Great great place. Thank you so much everyone. Nathalie and Celine, the two Frenchies from el norte!

總體來說這家全包式酒店只能說湊和的住可以，不要抱有任何太高的期望。 酒店🏨：酒店有點年紀，房間跟所有的設施上都可以明顯感受到。這方面其實不礙事，畢竟這種事情難免的。設施都能用只是感官上的問題。這次入住唯一的亮點就是服務。這邊的員工都非常的友善不會臭臉。 食物： 這方面就不是很行了。餐廳衛生需要加強因為蒼蠅🪰蚊子能見度很高（一定要帶防蚊液啊）。吃的東西款式都差不多，法式料理吃的牛排跟前一天牛排餐廳吃的一模一樣。擺盤也是一樣的🤣。走到放題的餐廳結果他們也是吃的差不多。東西味道不錯只是花樣沒那麼多。 海灘🏖️： 跟Cancun沒的比，這邊的沙灘不是像Cancun那種白色沙灘。Puerto Vallarta的沙灘顏色比較深，石頭也比較多（至少這個酒店的沙灘是這樣） 酒店附近： 酒店位子出來往上或是往下走10分鐘都有購物中心。附近走路距離有貢茶的奶茶店。超市，oxxo便利商店也都離酒店不遠。街道景觀不是很高大上可是總統來說還是安全的。我帶著女兒出來閑逛都沒覺得有危險。只要走在大街上其實沒什麼問題。

Wir haben im renovierten Turm des Hotels VistaPier ... zwei Abschnitte verblieben: Hotel Delfin ( der älteste Abschnitt, der mehr als einen haushaltsfreundlichen Ort erschien; meist Spanisch sprechende Familien. ) Der Patio und die Pools waren sauber, aber von außen, die Zimmer scheinen sehr datiert. Der VistaPier ist eine völlig andere Erfahrung.. nur Erwachsene, nette Pool leicht zu den Lounges am Strand und Pool Deck zu kommen. Restaurant für Gäste nur und öffentliche Taco-Café auf der Unterkunft. Food and drink service on beach. Es gibt auch ein Frühstücksbuffet neben der Tür St Delfin. Die Gästezimmer waren schön ...Sie müssen die Meerblick Junior Suite ...Moderne Fertigstellungen (Fliesen und Granit und sehr komfortable Königsbett ein Kissen mit extra Schranken, Kühlschrank und Nespresso-Maschine. Keine Probleme mit Sir von oder Wasser. Private Lift für VistaPier Gäste. Auch die Registrierung war klassy..private Lounge und bot einen Drink bei der Eincheckung ! Ein wenig preiswerter als durchschnittlich für keine Mahlzeiten, aber die Lage und Qualität waren groß.

The staff made our trip such a memorable and incredible one. While the room we stayed in wasn’t what we’re used to, as it seemed quite run down, we only slept in it and spent our day at the pool and beach. Our housekeeper was incredible and always filled the room with extra water bottles. Manuel, Saul, Miguel, Javier, Victor Hugo (waiter), Oscar, Guadalupe, and Edgar were especially amazing, making our days here brighter. Everyone was truly incredible and they all made my first Mexico trip special. The wifi could have been better, as it was constantly disconnecting throughout the day. The food was decent as well considering the chefs produce a ton for breakfast, lunch, and dinner. Overall a beautiful trip!

Try to get the rooms with kitchen on the beach! They are quite large and give you enough room to really enjoy the trip. Our housekeeper, Mirabel, went out of her way to do everything possible to make our trip terrific. The concierge, Yolanda, is very very special During the trip, one of our company became critically ill and needed to be transported to the hospital. Yolanda made that happen for our friend and directed her to just the right doctors who saved her life. Our friend was here by herself and did not realize how sick she was but Yolanda made sure that the hotel doctor saw her and with all that saved our friends life. We celebrated our friends 80th birthday in the hospital today and it was one of the most joyous occasions you can imagine. The hotel has more than just a good location for shopping and restaurants. It’s a lifesaver.

Wie üblich war Rosita “Old Reliable.” Zimmer war in großer Form, gutes Bett (ein bisschen hart, auf mexikanischem Weg). September ist Sehr heiß in PV, aber die AC funktionierte wie ein Camp. Alle Mitarbeiter waren groß, von Desk bis Bell bis Haushalter bis zum Restaurant. Die Meerblickzimmer sind nur großartig, und enthalten einen Kühlschrank. Wenn Ihr Preis Frühstück enthält, beachten Sie, dass es ein ziemlich leichter Preis ist. Aber für nur einen kleinen Aufpreis, können Sie das Buffet, das ist großartig!

We where there last week. And we loved it! Incredibly clean, buffet is small (It is a small hotel!) but everything was good and fresh, snack bar as well. Ask for any drink, they can make it. Service at the pool was awesome. It is a family resort, so there is a lot of kids, but how nice all those Mexican people was. Ther wasn't any animation, and by 10:00 pm, it get's really quiet, so if you want to party, you have to go out downtown. Of course, you are going to spend some money, but we also do when we are going out downtown Montreal!. The only thing 1 did not like is the beach, not because it's not nice, but the waves in the sea where incredibly strong, which was not fun at all, at least for me that could not stand up and had a couple of shooters of salted water! I would strongly suggest that they put an outdoor shower at the beach so people can refresh while on the beach, since it is so hard to go into the ocean. Is it a good idea M. Danny, manager? Lol. I will definitely go back. Soon i hope! A huge thanks to Hugo, Danel, Eric, David, Eanu and some others that i forgot the name at the pool. A huge thanks for our maid who did a great job in our room. A huge thanks to Hector, Alfredo at the a la carte restaurant, the young tall handsome waiter which looks a little Vietnamese with is slanted eyes at the buffet, unfortunately forgot is name, and to all the people at the buffet for their incredible and friendly service. Great great place. Thank you so much everyone. Nathalie and Celine, the two Frenchies from el norte!

總體來說這家全包式酒店只能說湊和的住可以，不要抱有任何太高的期望。 酒店🏨：酒店有點年紀，房間跟所有的設施上都可以明顯感受到。這方面其實不礙事，畢竟這種事情難免的。設施都能用只是感官上的問題。這次入住唯一的亮點就是服務。這邊的員工都非常的友善不會臭臉。 食物： 這方面就不是很行了。餐廳衛生需要加強因為蒼蠅🪰蚊子能見度很高（一定要帶防蚊液啊）。吃的東西款式都差不多，法式料理吃的牛排跟前一天牛排餐廳吃的一模一樣。擺盤也是一樣的🤣。走到放題的餐廳結果他們也是吃的差不多。東西味道不錯只是花樣沒那麼多。 海灘🏖️： 跟Cancun沒的比，這邊的沙灘不是像Cancun那種白色沙灘。Puerto Vallarta的沙灘顏色比較深，石頭也比較多（至少這個酒店的沙灘是這樣） 酒店附近： 酒店位子出來往上或是往下走10分鐘都有購物中心。附近走路距離有貢茶的奶茶店。超市，oxxo便利商店也都離酒店不遠。街道景觀不是很高大上可是總統來說還是安全的。我帶著女兒出來閑逛都沒覺得有危險。只要走在大街上其實沒什麼問題。

Bed excellent we sleep like a baby we were extremely tired and no complaints from anyone. The staff is pretty awesome they do try to make you feel welcomed. The hotel has its perks but in general you get the all inclusive experience. Totally worth it

The place was ok and food isn’t bad Restaurant staff always wanted a tip The hotel desk isn’t helpful at all Whatever requested we made they said yes but never followed Like a booking at restaurant they didn’t make for us Or when we asked for some amenities they said yes but never came No one picked up the phone at night but they said they had 24 hours room service

The City Express Plus hotel has numerous pros and cons. Pros On the bus route Very quiet Basic continental breakfast Great staff - Fatima is wonderful Awesome ice machine Safe Clean Security - blessing and a curse Exercise room Pool - but cold as ice Air conditioning works well Cons The pillows are beyond horrible! Disasterous…lumpy…like someone took a bat or hammer and destroyed them. The hotel MUST get new pillows. Worst I have EVER used!! No refrigerator to put leftovers in The security is a blessing and a curse. You need your room key to access your hotel floor. If you have friends staying with you on a different floor, you cannot go to their room as your key will not let you access a different floor Pool is not heated - ice cold The sink is horrible. It is slanted inward, so anything that is put on the edge of the sink falls into the sink No string in shower to hang wet clothes/bathing suit Not enough hooks to hang items in bathroom No closet - hanging area with 5 hangers Only one drawer - no option to put clothes away. You HAVE to live out of your suitcase. The hotel seems to be set ip more for a person travelling on business, rather than vacation. But, they have no business center. The big question…would I stay here again. No. It does not fit what we were looking for.

The room was clean, check in clerk was friendly and the breakfast was not bad at all. Those are the positives. For the not-so-positive: I didn't get the room that I reserved despite booking directly from my IHG account but it was late for my arrival and with it being just one night, I didn't bother to see if my room type was there. There were no face cloths in the bathroom so that was a bit of a surprise. When I showered the next morning the water only got to a lukewarm temperature and that took about five minutes. My biggest concern, hence the title, was on check-out. The check out agent told me that the gentleman from the night before only charged me 180 pesos to my credit card where it should have been 1800. Thankfully, I keep every receipt and told her, ”you are incorrect and I just happen to have the receipt of what was billed to my credit card; let me show you”. Not only was I billed correctly, but it was 1863 pesos. It bothered me that a) if I didn't have this receipt, I would have had to pay again and then dispute the charge later with the credit card company and b) that there was such incompetence that one staff member was calling into question the working ability of the other. The gentlemen that checked me in billed me properly so I am not sure how their internal communication and record keeping got so screwed up. Needless to say, that left a bad taste in my mouth and made this hotel appear to be unprofessional and subject perhaps to scamming people which is not a good impression for a guest to leave with. Further, when the check-out agent was shown the evidence, she didn't even apologize but rather abruptly stated that she wanted to make a copy. I obliged but not after taking a pic in case somehow it was dropped and not returned. Regardless, though close to the airport, I would not stay here again but instead another in the area which I have done before.

Wir haben im renovierten Turm des Hotels VistaPier ... zwei Abschnitte verblieben: Hotel Delfin ( der älteste Abschnitt, der mehr als einen haushaltsfreundlichen Ort erschien; meist Spanisch sprechende Familien. ) Der Patio und die Pools waren sauber, aber von außen, die Zimmer scheinen sehr datiert. Der VistaPier ist eine völlig andere Erfahrung.. nur Erwachsene, nette Pool leicht zu den Lounges am Strand und Pool Deck zu kommen. Restaurant für Gäste nur und öffentliche Taco-Café auf der Unterkunft. Food and drink service on beach. Es gibt auch ein Frühstücksbuffet neben der Tür St Delfin. Die Gästezimmer waren schön ...Sie müssen die Meerblick Junior Suite ...Moderne Fertigstellungen (Fliesen und Granit und sehr komfortable Königsbett ein Kissen mit extra Schranken, Kühlschrank und Nespresso-Maschine. Keine Probleme mit Sir von oder Wasser. Private Lift für VistaPier Gäste. Auch die Registrierung war klassy..private Lounge und bot einen Drink bei der Eincheckung ! Ein wenig preiswerter als durchschnittlich für keine Mahlzeiten, aber die Lage und Qualität waren groß.

The staff made our trip such a memorable and incredible one. While the room we stayed in wasn’t what we’re used to, as it seemed quite run down, we only slept in it and spent our day at the pool and beach. Our housekeeper was incredible and always filled the room with extra water bottles. Manuel, Saul, Miguel, Javier, Victor Hugo (waiter), Oscar, Guadalupe, and Edgar were especially amazing, making our days here brighter. Everyone was truly incredible and they all made my first Mexico trip special. The wifi could have been better, as it was constantly disconnecting throughout the day. The food was decent as well considering the chefs produce a ton for breakfast, lunch, and dinner. Overall a beautiful trip!

Try to get the rooms with kitchen on the beach! They are quite large and give you enough room to really enjoy the trip. Our housekeeper, Mirabel, went out of her way to do everything possible to make our trip terrific. The concierge, Yolanda, is very very special During the trip, one of our company became critically ill and needed to be transported to the hospital. Yolanda made that happen for our friend and directed her to just the right doctors who saved her life. Our friend was here by herself and did not realize how sick she was but Yolanda made sure that the hotel doctor saw her and with all that saved our friends life. We celebrated our friends 80th birthday in the hospital today and it was one of the most joyous occasions you can imagine. The hotel has more than just a good location for shopping and restaurants. It’s a lifesaver.

Wie üblich war Rosita “Old Reliable.” Zimmer war in großer Form, gutes Bett (ein bisschen hart, auf mexikanischem Weg). September ist Sehr heiß in PV, aber die AC funktionierte wie ein Camp. Alle Mitarbeiter waren groß, von Desk bis Bell bis Haushalter bis zum Restaurant. Die Meerblickzimmer sind nur großartig, und enthalten einen Kühlschrank. Wenn Ihr Preis Frühstück enthält, beachten Sie, dass es ein ziemlich leichter Preis ist. Aber für nur einen kleinen Aufpreis, können Sie das Buffet, das ist großartig!

We where there last week. And we loved it! Incredibly clean, buffet is small (It is a small hotel!) but everything was good and fresh, snack bar as well. Ask for any drink, they can make it. Service at the pool was awesome. It is a family resort, so there is a lot of kids, but how nice all those Mexican people was. Ther wasn't any animation, and by 10:00 pm, it get's really quiet, so if you want to party, you have to go out downtown. Of course, you are going to spend some money, but we also do when we are going out downtown Montreal!. The only thing 1 did not like is the beach, not because it's not nice, but the waves in the sea where incredibly strong, which was not fun at all, at least for me that could not stand up and had a couple of shooters of salted water! I would strongly suggest that they put an outdoor shower at the beach so people can refresh while on the beach, since it is so hard to go into the ocean. Is it a good idea M. Danny, manager? Lol. I will definitely go back. Soon i hope! A huge thanks to Hugo, Danel, Eric, David, Eanu and some others that i forgot the name at the pool. A huge thanks for our maid who did a great job in our room. A huge thanks to Hector, Alfredo at the a la carte restaurant, the young tall handsome waiter which looks a little Vietnamese with is slanted eyes at the buffet, unfortunately forgot is name, and to all the people at the buffet for their incredible and friendly service. Great great place. Thank you so much everyone. Nathalie and Celine, the two Frenchies from el norte!

總體來說這家全包式酒店只能說湊和的住可以，不要抱有任何太高的期望。 酒店🏨：酒店有點年紀，房間跟所有的設施上都可以明顯感受到。這方面其實不礙事，畢竟這種事情難免的。設施都能用只是感官上的問題。這次入住唯一的亮點就是服務。這邊的員工都非常的友善不會臭臉。 食物： 這方面就不是很行了。餐廳衛生需要加強因為蒼蠅🪰蚊子能見度很高（一定要帶防蚊液啊）。吃的東西款式都差不多，法式料理吃的牛排跟前一天牛排餐廳吃的一模一樣。擺盤也是一樣的🤣。走到放題的餐廳結果他們也是吃的差不多。東西味道不錯只是花樣沒那麼多。 海灘🏖️： 跟Cancun沒的比，這邊的沙灘不是像Cancun那種白色沙灘。Puerto Vallarta的沙灘顏色比較深，石頭也比較多（至少這個酒店的沙灘是這樣） 酒店附近： 酒店位子出來往上或是往下走10分鐘都有購物中心。附近走路距離有貢茶的奶茶店。超市，oxxo便利商店也都離酒店不遠。街道景觀不是很高大上可是總統來說還是安全的。我帶著女兒出來閑逛都沒覺得有危險。只要走在大街上其實沒什麼問題。

Bed excellent we sleep like a baby we were extremely tired and no complaints from anyone. The staff is pretty awesome they do try to make you feel welcomed. The hotel has its perks but in general you get the all inclusive experience. Totally worth it

The place was ok and food isn’t bad Restaurant staff always wanted a tip The hotel desk isn’t helpful at all Whatever requested we made they said yes but never followed Like a booking at restaurant they didn’t make for us Or when we asked for some amenities they said yes but never came No one picked up the phone at night but they said they had 24 hours room service

The City Express Plus hotel has numerous pros and cons. Pros On the bus route Very quiet Basic continental breakfast Great staff - Fatima is wonderful Awesome ice machine Safe Clean Security - blessing and a curse Exercise room Pool - but cold as ice Air conditioning works well Cons The pillows are beyond horrible! Disasterous…lumpy…like someone took a bat or hammer and destroyed them. The hotel MUST get new pillows. Worst I have EVER used!! No refrigerator to put leftovers in The security is a blessing and a curse. You need your room key to access your hotel floor. If you have friends staying with you on a different floor, you cannot go to their room as your key will not let you access a different floor Pool is not heated - ice cold The sink is horrible. It is slanted inward, so anything that is put on the edge of the sink falls into the sink No string in shower to hang wet clothes/bathing suit Not enough hooks to hang items in bathroom No closet - hanging area with 5 hangers Only one drawer - no option to put clothes away. You HAVE to live out of your suitcase. The hotel seems to be set ip more for a person travelling on business, rather than vacation. But, they have no business center. The big question…would I stay here again. No. It does not fit what we were looking for.

The room was clean, check in clerk was friendly and the breakfast was not bad at all. Those are the positives. For the not-so-positive: I didn't get the room that I reserved despite booking directly from my IHG account but it was late for my arrival and with it being just one night, I didn't bother to see if my room type was there. There were no face cloths in the bathroom so that was a bit of a surprise. When I showered the next morning the water only got to a lukewarm temperature and that took about five minutes. My biggest concern, hence the title, was on check-out. The check out agent told me that the gentleman from the night before only charged me 180 pesos to my credit card where it should have been 1800. Thankfully, I keep every receipt and told her, ”you are incorrect and I just happen to have the receipt of what was billed to my credit card; let me show you”. Not only was I billed correctly, but it was 1863 pesos. It bothered me that a) if I didn't have this receipt, I would have had to pay again and then dispute the charge later with the credit card company and b) that there was such incompetence that one staff member was calling into question the working ability of the other. The gentlemen that checked me in billed me properly so I am not sure how their internal communication and record keeping got so screwed up. Needless to say, that left a bad taste in my mouth and made this hotel appear to be unprofessional and subject perhaps to scamming people which is not a good impression for a guest to leave with. Further, when the check-out agent was shown the evidence, she didn't even apologize but rather abruptly stated that she wanted to make a copy. I obliged but not after taking a pic in case somehow it was dropped and not returned. Regardless, though close to the airport, I would not stay here again but instead another in the area which I have done before.

I was at the Velvet Hotel for a couple of nights. My family and I were driving to Puerto Vallarta, but we got into a serious accident so we had to stay in Guadalajara while my little niece had to have emergency surgery. Overall, we had a good stay and Velvet Hotel. The rooms were comfortable and the staff was very attentive. However, the day we had to check out I called requesting a late check out because my niece was being discharged from the hospital (fortunately) and the whole process took longer than we had anticipated. The front desk allowed us to check out late. Unfortunately we were still 20 mins. late and got charged with a late check out fee. The fee was half of the daily rate ! We understand that every hotel has policies regarding late check outs, however given the situation I would’ve expected the hotel to be more flexible and understanding. This left my family with a very bad impression of the property and we definitely won’t be back to stay there.

Great place, comfortable for everyone! Would 100% go there again and would recommend anyone to visit it, went with my friends and really enjoyed the breakfasts they served, also great service from the concierge and the assistant, such a pleasent young lady! I believe her name was Yizel

Wir haben für eine Woche in diesem Hotel geblieben. Die Lage ist zentralisiert und direkt neben der Plaza del Sol, einem großen offenen Einkaufszentrum. Erstens war der Service hervorragend. Wir fühlten uns immer die Mitarbeiter sorgfältig und machten, was sie uns helfen konnten, unseren Aufenthalt zu genießen. Das Frühstück im Cafe Urbano war mit einer breiten Palette von frisch zubereiteten und leckeren Essen ausgezeichnet. Der Service im Cafe Urbano verdient besondere Erwähnung. Wir haben das französische Restaurant getestet und genossen; schmackhaft französische Bistro-Stil-Essen und gute Weine. Der Club-Level-Service war sehr gut, mit zwei Stunden sehr feinem Wein. Wir waren froh über die Erhöhung, die wir aufgrund des IHG Diamantstatus erhalten haben, das Zimmer hatte ein Wohnzimmer und ein lächerliches Badezimmer. Nicht viele Kons, der Pool ist unterwälzt und es scheint nicht viele Gäste zu sein. Alles, wir fühlten die berühmte Gastfreundschaft und empfehlen.

Wenn Sie ihre Beschreibung von dem lesen und denken, ”Wir sollten hier bleiben!”, möchten Sie vielleicht zweimal denken. Sie sagen: Genießen Sie unsere 780 Sq. ft. King Deluxe Suite mit einem separaten Wohnbereich und bietet einen Parlor mit spektakulären Stadtblicken. Starten Ihr Tag mit kontinentalem Frühstück und Entspannung am Abend mit Hors d'oeuvres, alkoholfreien Getränken und Ehrenbar. Ein privates Schlafzimmer mit separater Dusche und Badewanne, Queen-Size-Sofabett, WiFi-Zugang, zwei-Line-Telefone mit Voicemail, Nacht-down-Service, nass Bar. Jede Suite enthält Merkmale aus der Hilton Serenity Collection. Das Serenity Bed umfasst eine exklusiven Suite Dreams Mattress und Box Springs, Super Topper Mattress Pad, Down Duvet, Touch of Down Pillows, Linenprogramm, sowie ein eigenes dekoratives Bett werfen und Schüssel.” Was wir haben: Keine Minibar (wenn wir es gefragt haben, haben sie einen Kühlschrank ...mit nichts in ihm.) Keine separate Toilette und Dusche, Es war ein Zimmer und schmutzig. Keine Lounge mit Pferden, alkoholfreien Getränken und Ehrenbar. Kein kontinentales Frühstück Und niemand schien sich umsorgen zu haben. Es war so traurig.

Einrichtungen: Gut Gesundheit: Gut Umwelt: Gut Service: Gut

Unser 2. Mal im Hotel in den letzten 2 Jahren. Dieses Mal, als wir für eine Nacht geblieben waren, schliefen wir nicht aufgrund des Straßenlärms bis 1 Uhr. Sie gab uns den vierten Stock, wo Sie alles von der besetzten Straße hören konnten. Letzte Zeit waren wir im 23. Stock war großartig. Die Pissen waren diese Zeit auch sehr klein und unbehaglich. Ich empfehle dem Kunden, welcher Stock sie bevorzugen und informieren Sie über das Lärmniveau. Vielleicht sollten bessere und größere Pissen in Betrieb genommen werden.

Es ist ein guter Ort zu bleiben, die Lage ist perfekt. Es waren nur zwei Dinge, die verbessert werden können und ist das TV und die Dusche Fässer. Das TV ist klein und alt (Nicht Smart), und die Dusche Fässer ist einfach nicht das beste

Das Hotel war nicht sehr gut, es war aber billiges Hotel war in einer relativ guten Lage, aber die Zimmer sahen nicht wie die Bilder. Es gibt viel Junk auf dem gleichen Stock wie der Schwimmbad. Die Gärten könnten eine gute Reinigung des Zimmers nicht scharf aussehen. Ich mag die koloniale Architektur und die Lage, aber ich würde nicht mehr dort bleiben würde ich irgendwo ein wenig schöner bleiben. Mein Zimmer war auch ziemlich klein.

Seien Sie nicht dumm von den alten Fotos. Das Hotel wurde kürzlich renoviert, und es ist wunderschön. Die Zimmer sind groß, sauber, gemütlich und haben sehr schöne Endpunkte. Das Personal ist freundlich und freundlich, und sie gehen oben und darüber, um Sie zu bequem zu fühlen; sie bieten großartige WLAN, ein cooler, großer Pool und das Restaurant hat leckere Lebensmittel zu einem erschwinglichen Preis. Vorsicht mit dem Zug, das wie 3 mal am Tag AN MOST passiert. Insgesamt genossen ich meinen Aufenthalt dort

The hotel is in a nice location, the rooms are clean and big, but especially the hotel staff are very attentive and friendly, Victor in the restaurant section will help you in every way, even the orders that are not on the menu will come from the kitchen immediately. I would like to thank the hotel staff, especially Victor. Otel konum olarak güzel yerde, odalar temiz ve büyük ama özellikle otel çalışanları çok ilgili ve güler yüzlü, Restaurant bölümünde Victor size her şekilde yardımcı olacaktır, menüde olmayan siparişleri bile hemen mutfaktan hazırlayıp gelecektir. Otel çalışanlarına özellikle Victor'a burdan çok teşekkür ederim.