The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option. I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again.
The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold.
Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.
The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage.
In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.
a last minute short ski trip found me checking out this resort and it suited me just fine. I only had time to ski for 2 days and was pleasantly surprised by the good value for money here. Arriving in the early morning from Ueno on the 0649hr Shinkansen, I hopped onto the 0810hr hotel shuttle, registered myself at the front desk (had my room assigned but check in was at 3pm) and found myself on the slope just shortly after 9am. Hotel guests also have free use of a locker to keep our equipment overnight.
I was contemplating to visit another slope (maybe Gala or Iwappara) the next day but enjoyed myself enough to save the hassle and continue skiing at Naspa Ski Garden on the second day. Ski passes for both days were free for hotel guests (although I only stayed a night). Breakfast was a sumptuous spread of buffet the next morning. Room was large, nice and clean. Onsen was perfect. I checked out after breakfast, left my bags with storage and at the end of the day, use the changing area to pack up before catching the hotel shuttle to Echigo Yuzawa Station. I managed to do some shopping in Ginza and had a great sushi meal there before heading to the hotel.
I will certainly return!
A big thank you to all the staff!
Dies ist ein Urlaubshotel, direkt an die Slope angeschlossen, bequem Ski- und Skitouren, ein großzügiges 々 West-Stil-Zimmer, warmes und natürliches Landschaft ist sehr attraktiv. Das warme und Buffet sind sehr zufriedenstellend, das Personal freundlich und komfortabel. Obwohl es ein altes Gebäude ist, ist es sauber und sauber und die Atmosphäre, die Familien und Frühling genießen kann, ein Hotel, das ich wieder besuchen möchte.
Das Hotel ist zwar etwas alt, aber das Zimmer ist neu, das Glas ist sauber und groß. Es ist warm und komfortabel. Das Hotel ist neben dem Skischirm, der Winter ist sehr bequem zum Skifahren. Das Frühstück und Abendessen sind Buffet. Ich habe keinen Besuch, aber es gibt ein Restaurant in der Nähe, ich habe keine Angst, nichts zu essen.
The room is outdated style of Japanese room
design. When we reach the Echigo Yuzawa station there are no more JR train at 21.45 at nite, we have to take a taxi to the hotel. The transportation is a big issue as the hotel shuttle last bus is at 4.30pm. Good point is children can play snow just doorstep outside hotel. Stayed there for two nites which is enough to explore. Not much tourist was found there. Mostly is local. Prefer to stay at modern type of hotel with the same price. During winter it get dark around 4.30pm, so only can go to the Onsen at nite.
Location may be away from Sakihana station but they provide free shuttle if you inform in advance. Service was fabulous. The pretty Lady manager was warm and super friendly. The rest of the staff were efficient too. Their English is limited but we got by with GoogleTranslate. . Food was very delicious with many courses and side dishes. The highlight for us is the hot spring bath. The place was very clean and neat. We really enjoyed our time there. Yes, we have highly recommended our friends to visit the place in future.
Super super schön, sehr wert 👍 Der Service ist auch super gut ~ Wenn Sie eine Chance haben, möchten Sie wieder zu Hause gehen, das Abendessen und das Frühstück sind auch großartig, sehr entspannt in einem warmen Hotel in der Gegend
Sehr gut
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8,8/10
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Großartig
GGastnutzerThe hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option. I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again.
The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold.
Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.
The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage.
In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.
GGastnutzera last minute short ski trip found me checking out this resort and it suited me just fine. I only had time to ski for 2 days and was pleasantly surprised by the good value for money here. Arriving in the early morning from Ueno on the 0649hr Shinkansen, I hopped onto the 0810hr hotel shuttle, registered myself at the front desk (had my room assigned but check in was at 3pm) and found myself on the slope just shortly after 9am. Hotel guests also have free use of a locker to keep our equipment overnight.
I was contemplating to visit another slope (maybe Gala or Iwappara) the next day but enjoyed myself enough to save the hassle and continue skiing at Naspa Ski Garden on the second day. Ski passes for both days were free for hotel guests (although I only stayed a night). Breakfast was a sumptuous spread of buffet the next morning. Room was large, nice and clean. Onsen was perfect. I checked out after breakfast, left my bags with storage and at the end of the day, use the changing area to pack up before catching the hotel shuttle to Echigo Yuzawa Station. I managed to do some shopping in Ginza and had a great sushi meal there before heading to the hotel.
I will certainly return!
A big thank you to all the staff!
GGastnutzerThe room is outdated style of Japanese room
design. When we reach the Echigo Yuzawa station there are no more JR train at 21.45 at nite, we have to take a taxi to the hotel. The transportation is a big issue as the hotel shuttle last bus is at 4.30pm. Good point is children can play snow just doorstep outside hotel. Stayed there for two nites which is enough to explore. Not much tourist was found there. Mostly is local. Prefer to stay at modern type of hotel with the same price. During winter it get dark around 4.30pm, so only can go to the Onsen at nite.
AAnonymer BenutzerLocation may be away from Sakihana station but they provide free shuttle if you inform in advance. Service was fabulous. The pretty Lady manager was warm and super friendly. The rest of the staff were efficient too. Their English is limited but we got by with GoogleTranslate. . Food was very delicious with many courses and side dishes. The highlight for us is the hot spring bath. The place was very clean and neat. We really enjoyed our time there. Yes, we have highly recommended our friends to visit the place in future.
GGastnutzerSuper super schön, sehr wert 👍 Der Service ist auch super gut ~ Wenn Sie eine Chance haben, möchten Sie wieder zu Hause gehen, das Abendessen und das Frühstück sind auch großartig, sehr entspannt in einem warmen Hotel in der Gegend
陳陳食食Das Hotel ist zwar etwas alt, aber das Zimmer ist neu, das Glas ist sauber und groß. Es ist warm und komfortabel. Das Hotel ist neben dem Skischirm, der Winter ist sehr bequem zum Skifahren. Das Frühstück und Abendessen sind Buffet. Ich habe keinen Besuch, aber es gibt ein Restaurant in der Nähe, ich habe keine Angst, nichts zu essen.
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