Hotels mit Pool in Kalimantan Timur, Indonesien

Die Anlage ist sehr gut und sauber, das Personal freundlich und hilfsbereit. Kurz gesagt: Diese Unterkunft ist sehr zu empfehlen, sie ist die beste in Berau.

The service is truly incredible! My daughter left her bracelet in the hotel room after we checked out and they could not find it, we had to leave afterwards for our flight. Miraculously, the hotel had shipped it back to our home a week after with no charges. Thank you pentacity hotel, we truly enjoyed our stay and services ☺️ wish you more prosperity to come.

A good location, excellent amenities and service and high standard of cleanliness. Great Value for money. Minor issues include no charging point for the electric kettle at the site of its use, but it can be easily taken to another point. Also there is no low-voltage charger in the toilet. The existing one is a standard 5 ampere point. Overall excellent

Hotel was tired and staff are inexperienced in the hospitality industry. Room: stayed on 8th floor. Pillows had strong sweat smell and looked like they havent been changed in a while. Room decor was pretty basic with basic laminate flooring. In the bathroom there was complimentary shower gel and shampoo but when the bottles were pressed, it was very watery and seemed like the staff had simply topped it up with regular water. Room internet was also extremely poor and I gave up after half an hour of trying. Breakfast was a big spread but not of high quality. The bubur was lumpy. Fried chicken was tasteless (possibly indicating being frozen for some time) and the chefs cooking the indomie simply threw the noodle cake into a half filled water bath and did not stir or monitor the cooking resulting in half cooked indomie. Breakfast section also smelled like a massive cigarette factory as there were smoking sections. Upside: Great location as part of a mall development. There is a comfortable lounge in the lobby conducive to meetings and afternoon catchups. Staff at the lobby lounge were very pleasant and efficient and went out of their way to clear our cups quickly and take new orders. Always smiling. This hotel is a very stark contrast to the mercure semarang where we spent the previous night.

aku pesan kamar no smoking. namun kamar nya ngak ada karena habis... kita tau kamar di rawat 2x agar tidak bauk rokok. namun karena 1 lantai khusus kamar perokok. ac nya bauk rokok.. malam ac saya matikan karena bila ac nya hidup. kamar bauk asap rokok. 2 malam saya tak bisa tidur. karena di berikan kamar smoking. mau pindah kamar no smoking hanya ada tipe atas. dan harus tambah 300rb/malam. makasih.

Compared to other hotels in Balikpapan, Ibis is very affordable. Nevertheless, this hotel offers good amenities, such as a nice, clean room with a comfortable bed. However, the shower cabin is too small. You can barely move around in it. I also miss a refrigerator. The Indonesian breakfast is excellent. Many Westerners stay in this hotel, but strangely enough, the breakfast is geared exclusively towards Indonesians. For Westerners, there's only cheap white bread with sweeteners like jam and chocolate spread. I miss good-quality wheat bread, rolls, cheese, and sliced meat. Strangely enough, the hotel isn't geared towards Western tourists at all. FO doesn't know where to rent motor cycles and they don't have any information about tourist attractions. They foist overpriced excursions with a guide and car on every tourist. Dear Ibis personnel, please understand that many Western tourists want to rent motor cycles and find their way to excursions via Google Maps. In short, Ibis management, do some research on Western tourists, provide brochures with excursions to FO, and make sure FO has information about motor cycles and car rentals. In summary, Ibis is a fine hotel for a reasonable price, but unfortunately not sufficiently focused on Western tourists.

Very nice and clean hotel and very good location on earth beyond expectation

Für zusätzliche 400.000 Rupiah erhielt ich ein Upgrade auf ein Zimmer im neuen Gebäude. Das Essen war köstlich. Leider rochen die Kissen auf dem Bett und dem Sofa sehr unangenehm. Vermutlich wurden sie nicht oft gereinigt oder ausgetauscht, sodass der Geruch hartnäckig war. Es gab eine Kaffeemaschine im Zimmer.

We had a very nice room it was quite clean ( Could be cleaner perhaps) but the room average was good. We had a funtime during weekend at the aqualand just little bit disappointed that during week days the slides during the day wasn’t operational. The breakfast was good with quite some choice. Overall definitely a place i could go back to