Tolles Gästehaus!! Das Gästehaus liegt nur wenige Gehminuten von den wichtigsten Sehenswürdigkeiten in Samarkand wie dem Registan-Platz und der Bibikhonim-Moschee entfernt. Außerdem war der Besitzer so freundlich und hilfsbereit, was Ihre Reiseerfahrung noch angenehmer machen wird. Ich würde bei meiner nächsten Reise nach Samarkand wieder hier übernachten.
Ein sehr gutes Hotel, aber es scheint in dieser Saison sehr verlassen zu sein. Wir waren die einzigen mit Frühstück, aber das hatte keinen Einfluss auf die Reichhaltigkeit und Köstlichkeit des Frühstücks. Die Rezeption war sehr freundlich und fragte viele Male nach meinem Aufenthalt.
We were thoroughly satisfied with our stay at this hotel. Upon arrival, the front desk manager kindly upgraded our room to a suite in celebration of my wife's upcoming birthday—a thoughtful gesture that set the tone for our visit. The suite, featuring a separate bedroom and living room, was impeccably clean and beautifully maintained.
Breakfast was delicious, offering a wide range of continental options. While I would have appreciated more local dishes, the variety and quality were excellent. Both the reception and dining staff were friendly, attentive, and eager to assist. The SPA area and swimming pool were spacious, clean, and designed to offer plenty of privacy, even when other guests were present.
Tip: About 100 meters to the left of the hotel, there’s a fantastic local BBQ restaurant with affordable, tasty food.
A heartfelt thanks to the hotel management and staff for the upgrade and making our stay truly memorable.
Hotel itself was amazing. Very clean & posh. Breakfast was wide of selections. Swimming pool & spa was fun way to relax.
When we ask, they happily made us late check out. Very grateful! Vey much enjoyed staying.
Only downside was location, although it's close to a park, we found it hard to find yandex. It was quite expensive & took 10-15 mins to arrive. Since we have been using yandex many different cities, this time was the most hassle.
Die Lage ist in guter Umgebung, aber etwas abseits der touristischen Attraktionen. Zum Registan läuft man knappe 30 Minuten. Allerdings sind Taxis in Samarkand sehr billig (knapp 1 Dollar vom Hotel zum Registan, 2 Dollar zum Airport). Die Ausstattung unseres Zimmers neuwertig, modern und gut. Bequeme Betten, großes TV-Gerät, das Badezimmer klein, aber mit schöner Regendusche. Das Frühstück in Form eines Buffets. Neben lokalen Spezialitäten gab es auch frische Erdbeeren und Melone. Insgesamt können wir das Hotel empfehlen.
Negative Aspekte: Beim Check-in wollte man uns zunächst ein Standard-Zimmer ohne Fenster anstatt ein Zimmer der gebuchten, höheren Kategorie geben. Im Zimmer war die Schiebetür der Dusche kaputt und wurde durch einen Vorgang ersetzt. Außerdem funktionierte am kompletten zweiten Abend das Hotel-Internet nicht.
We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
The hotel is next to historical landmark Shah-i-Zinda necropolis. Registan Square is a 20-minute walk or 10-minute drive away.
Taxi drivers need to be given the exact location of the hotel, which is on an uphill road, otherwise they may be dropped off in front of Shah-i-Zinda Cemetery.
Hotel room is well equipped and wifi is stable.
Staffs are really helpful.
Fruits provided for breakfast are juicy.
Excellent location, generous service, and authentic charm near Registan.
We stayed at Shahram Plus SH for one night, with a short extension, and had a wonderful experience.
The location is excellent. It is in a quiet local neighborhood, just a short walking distance from Registan Square, the mausoleums, and the nearby bazaar. It feels peaceful and authentic while still being very convenient for sightseeing.
The courtyard is beautiful and traditional, with a charming and authentic design that reflects the local culture. Our room was very large and spacious, easily accommodating three guests. It was beautifully decorated, well heated, and also equipped with air conditioning. There were plenty of outlets for charging devices, which is always appreciated while traveling.
The bathroom was spacious and included a large bathtub and a western-style toilet. Free drinking water is available in the basement kitchen area, though guests need to bring their own bottles or cups.
One thing we especially appreciated was the generosity of the staff. We explained that we had booked a night train departing after midnight and asked if a later check-out would be possible. They kindly offered us a much later check-out so we could relax and freshen up before heading to the station. We truly appreciated this flexibility. The staff were incredibly accommodating and friendly throughout our stay and treated us like part of their family.
Breakfast was also very good. The dishes were local, freshly made, filling, and delicious.
A couple small notes for future guests: the toilet paper may not meet Western European standards, so you may wish to be prepared. Also, the beds are quite firm. If you are a side sleeper, the firmness may take some adjustment.
Aside from these minor points, the rest of our stay was excellent. We highly recommend this hotel for its location, authentic atmosphere, and the incredible service from the entire staff.
Сам отель нормальный, но нас почему-то поселили в номер без окон, хотя на трипкоме мы бронировали с окнами)) Хорошая уборка. Завтраки - по минимуму. Если придете поздно, могут остаться только конфеты с чаем. В один из вечеров у нас отключили воду на час, но, кажется, это была вина не отеля. По крайней мере, нам сказали, что не было везде воды и света. А так в целом, переночевать - все опрятно и комфортно.
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HHumanity ProjectExcellent location, generous service, and authentic charm near Registan.
We stayed at Shahram Plus SH for one night, with a short extension, and had a wonderful experience.
The location is excellent. It is in a quiet local neighborhood, just a short walking distance from Registan Square, the mausoleums, and the nearby bazaar. It feels peaceful and authentic while still being very convenient for sightseeing.
The courtyard is beautiful and traditional, with a charming and authentic design that reflects the local culture. Our room was very large and spacious, easily accommodating three guests. It was beautifully decorated, well heated, and also equipped with air conditioning. There were plenty of outlets for charging devices, which is always appreciated while traveling.
The bathroom was spacious and included a large bathtub and a western-style toilet. Free drinking water is available in the basement kitchen area, though guests need to bring their own bottles or cups.
One thing we especially appreciated was the generosity of the staff. We explained that we had booked a night train departing after midnight and asked if a later check-out would be possible. They kindly offered us a much later check-out so we could relax and freshen up before heading to the station. We truly appreciated this flexibility. The staff were incredibly accommodating and friendly throughout our stay and treated us like part of their family.
Breakfast was also very good. The dishes were local, freshly made, filling, and delicious.
A couple small notes for future guests: the toilet paper may not meet Western European standards, so you may wish to be prepared. Also, the beds are quite firm. If you are a side sleeper, the firmness may take some adjustment.
Aside from these minor points, the rest of our stay was excellent. We highly recommend this hotel for its location, authentic atmosphere, and the incredible service from the entire staff.
CChristianSkasDie Lage ist in guter Umgebung, aber etwas abseits der touristischen Attraktionen. Zum Registan läuft man knappe 30 Minuten. Allerdings sind Taxis in Samarkand sehr billig (knapp 1 Dollar vom Hotel zum Registan, 2 Dollar zum Airport). Die Ausstattung unseres Zimmers neuwertig, modern und gut. Bequeme Betten, großes TV-Gerät, das Badezimmer klein, aber mit schöner Regendusche. Das Frühstück in Form eines Buffets. Neben lokalen Spezialitäten gab es auch frische Erdbeeren und Melone. Insgesamt können wir das Hotel empfehlen.
Negative Aspekte: Beim Check-in wollte man uns zunächst ein Standard-Zimmer ohne Fenster anstatt ein Zimmer der gebuchten, höheren Kategorie geben. Im Zimmer war die Schiebetür der Dusche kaputt und wurde durch einen Vorgang ersetzt. Außerdem funktionierte am kompletten zweiten Abend das Hotel-Internet nicht.
GGastnutzerWe are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
SSarah H.We had to extend our stay and decided to stay at the same hotel for practical reasons. The room is clean and convenient, they provide water bottles and Ahmed tea which is the best.
The only thing missing is a bidet in the bathroom. Breakfast was ok. The location is central, a few minute walk from everything you need to see in Samarkand. And a 15-minute drive from the train station. The man working at the reception on the last night was not as pleasant as the first two as he stopped us on our way to the room for the taxes we had to pay because we extended our stay. He could’ve done it differently and asked us while we checked out or simply told us to come pay when we have a chance to do so, which is usually what is done in other hotels. But instead I had to go back and forth several times to try and pay him by cardbecause he could not figure out how to make the card terminal work. I was so tired and just wanted to use the bathroom and go to sleep and he would ask me to wait an hour for his manager to come, and then lecture me about how things are done in hotels worldwide, as if I did not know, having stayed in hundreds of hotels myself… anyway, I figured he was just new and a bit awkward but there was no need for the condescending tone or to imply that we were going to leave without paying the taxes…
GGastnutzerDas Hotel ist schön, sauber und gemütlich, das Personal freundlich und das Frühstück köstlich. Einzig der fast eintägige Stromausfall trübte unseren Aufenthalt. Da das Hotel eine elektrische Wasserpumpe nutzt, hatten wir auch kein Wasser. Stellen Sie sich vor: Es ist Juli, und es gibt weder Klimaanlage noch Strom, weder warmes noch kaltes Wasser im Zimmer, und es ist stickig. Dann hört man den Generator des Hotels anspringen (es gibt tatsächlich einen), und man sieht den Besitzer seelenruhig die Blumen und Pflanzen auf dem Gelände gießen, während man selbst – Entschuldigung – nicht einmal auf die Toilette gehen kann, weil es kein Wasser zum Spülen gibt… Der Stromausfall dauerte übrigens von 22:00 Uhr bis 18:00 Uhr am nächsten Tag. Während dieser Zeit kümmerte sich niemand vom Hotel darum, auch nur einen Eimer Wasser auf die Zimmer zu bringen, bis ich zur Rezeption ging und erklärte, dass etwas unternommen werden müsse. Wenigstens Wasser für die Toilette – an eine Dusche war nicht zu denken. Dies ist ein bedauerlicher Vorfall, auf den die Eigentümer, wie wir erfahren haben, vorbereitet waren, da sie über einen Generator verfügen. Aus irgendeinem Grund war jedoch das gesamte Hotel, mit Ausnahme der Eigentümer, ohne Wasser und Strom, als diese dringend benötigt wurden. Ich hoffe, die Eigentümer werden diesen Vorfall überdenken und alles Mögliche unternehmen, um ähnliche Bewertungen in Zukunft zu vermeiden.
GGastnutzerНеплохой отель, новый и в нём всё как положено, пахнет и обслуживание на высоте. Рядом есть магазин. Находится он в пром зоне у «мкада» и прежде чем бронировать из-за аэропорта, посмотрите тот ли аэропорт.
В общем зачетный отель
MMladenowskiWe were thoroughly satisfied with our stay at this hotel. Upon arrival, the front desk manager kindly upgraded our room to a suite in celebration of my wife's upcoming birthday—a thoughtful gesture that set the tone for our visit. The suite, featuring a separate bedroom and living room, was impeccably clean and beautifully maintained.
Breakfast was delicious, offering a wide range of continental options. While I would have appreciated more local dishes, the variety and quality were excellent. Both the reception and dining staff were friendly, attentive, and eager to assist. The SPA area and swimming pool were spacious, clean, and designed to offer plenty of privacy, even when other guests were present.
Tip: About 100 meters to the left of the hotel, there’s a fantastic local BBQ restaurant with affordable, tasty food.
A heartfelt thanks to the hotel management and staff for the upgrade and making our stay truly memorable.
MMladenowskiWe were very satisfied with our stay at this hotel. Although it’s rated 4 stars, it offers amenities and service comparable to some 5-star hotels. Our room was spacious, featuring a balcony, a spotless bathroom, and four complimentary bottles of water although we are a couple. The reception staff were friendly and helpful, arranging our private visit to the SPA and swimming pool, which we thoroughly enjoyed. Breakfast was delicious, with a wider and better selection than some nearby 5-star hotels.
The only downsides were the location of the rooms, which are separate from the main building, the absence of an elevator, and open-air corridors connecting the rooms to the dining and SPA areas. This can be uncomfortable during colder months like February, so dressing warmly is advisable.
This hotel is definitely THE BEST DEAL you can find in the area and it's just 10 minutes walk from the main attraction in Samarkand.
GGastnutzerNach ein paar harten Nächten in einem sowjetischen Hotel kann ich nicht in Worte fassen, wie froh ich war, dieses Hotel zu sehen. Der Rezeptionist war sehr freundlich, als ich ankam, da er mich nach einer Zugfahrt etwas früher einchecken ließ. Das Frühstück entsprach meinen Bedürfnissen, denn es gab frisches Obst, Gemüse, Joghurt, Eier, Kaffee … keine Beanstandungen. Der Typ, der im Frühstücksbereich arbeitete, war auch sehr hilfsbereit. Nachdem ich mit dem Fitnessstudio fertig war, ging ich nach oben. Er fragte mich sofort, ob ich Wasser bräuchte. Das zeigt, dass er aufmerksam ist. Ich habe mich dort wohlgefühlt. Der Grund, warum ich es gebucht hatte, war das Fitnessstudio. Als aktiver Mensch muss ich auf Reisen trainieren. Das Fitnessstudio ist nicht voll ausgestattet, bietet aber die grundlegenden Dinge wie ein Laufband, ein Fahrrad und Gewichte. Die Lage ist nicht im Zentrum des Touristenorts, aber es ist zu Fuß erreichbar. Ich brauchte 15 Minuten, um zum Registan zu gelangen. Aber keine Sorge, Samarkand ist fußgängerfreundlich.
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