Witney

I wouldn’t normally write a review for a Premier Inn but felt this deserved one due to great breakfast experience. The guy welcoming us was excellent - he obviously loves his job - first class example of customer service. Sadly I didn’t get his name. Breakfast items were refreshed regularly so everything was piping hot. Room was clean, comfortable and everything worked. Think the lift had an issue meaning it only went to the first floor so if you have mobility issues check this before you book/arrive and request a room on the first floor - these things happen though and I’m sure it will be fixed soon. Staff were also great in the bar last night. Play park and open field less than 10 mins walk away. Would definitely stay here again.

A lovely Premier Inn. Quiet room, very comfortable bed, meticulously clean. Strange to have very little interaction with ‘humans’ throughout my stay. Check in was via a computer that printed the key for me. Signed in at breakfast the following morning. Airbed myself out. Whilst this is efficient it is not particularly welcoming.

What a lovely hotel.. we were here due to an issue at our home. The staff were friendly and attentive. The lovely girl in the kitchen in the morning was lovely made poached egg for me twice. First time she’d ever made them and I must say it was perfect. Bedrooms are spacious and very clean,bath omg amazing so deep and lovely hot water. Comfy bed I can’t fault anything at all. Wouldn’t recommend and will be staying again.

Premier Inn Witney was a great location to explore Oxford and surrounding area for a few days. Would thoroughly recommend.

Don't go there. When you are presented with a menu you need to ask what food they actually do have available off the menu rather than being told what they don't have. Diner is too small for the number of rooms so be prepared to wait indefinitely for a table. As for your food arriving.....(that's the food that they actually do have) be prepared to wait 45 mins for your food to arrive. Felt for the staff having to apologise for the disgraceful set up here. Like I said. Don't bother staying, a bit of a smelly hole, euphemistically speaking.

Room was clean and tidy,staff were friendly,big thanks to monika who made us feel very welcome and comfortable🙂breakfast was great and would recommend to anyone who considers going!Everything was super clean and great condition.i would definitely come and stay again

Very disappointed with my visit. Room was not acceptable with damage to furniture and not very clean. Worst thing was not being able to open a window for any sort of ventilation. Apparently you have to call separately if you want a room with a window you can open - crazy. Many hotels have a restriction on how wide they can open for safety reasons which is completely understandable, but not to be able to vent at all is just mad. I did receive a partial refund after a complaint. On a positive note, the breakfast was very good and the staff were very friendly. Whole place could do with a paint and revamp.

Tried calling the hotel every day for a week before our stay. Nobody ever picked up the phone. How rude. We arrived for our stay and were given the keys to our room, it was absolutely freezing. Temp was set at 16degrees and it was a very cold day outside. Room didn't seem to warm up so went down to reception later to ask for a room swap. Unfortunately there was nobody on reception. Knocked on the office door but received no reply. I was surprised as I could hear people talking. Knocked again but again no reply. After we came back after an evening out, I hoped to find a member of staff to talk about the cold room but could not find anyone. Our room was still absolutely freezing so we slept in our clothes. When we went down the next morning, reception was unmanned so we knocked on the office door again. We could hear voices but nobody came to the door. After waiting a few minutes, a lady came from the restaurant and asked if she could assist. I explained the issue and she then went to the office we had tried, she opened the door andTHREE members of staff were sat there chatting!!!! Eventually the manager arrived and we explained the issue with the freezing room. Apparently they have a master switch in the office which can reset the temperature. Well thats great but nowhere does that information appear anywhere but as the people in the office are so unprofessional that they do not bother to answer the door, it would not have made any difference. I stated I wanted to claim the goodnight guarantee and was handed a card with the appropriate contact emails on, only the card was out of date and the web page no longer existed. When I did finally manage to log the issue, the reply stated a minimum of 25 days for a reply. It took 25 days and said it would refund the money but I had to wait a further 25 days for that to happen. So 50 days for a refund under the goodnight guarantee, that is absolutely disgraceful.

Stayed here numerous times for work. This time we stayed for 4 nights .Service as always was great .Room very clean and comfy .The food in the restaurant we have to say was the best we have ever had in a Premier inn. One minor gripe ,Parking is a challenge as the spacings are very tight for 2 cars with some entitled customers taking up 2 spaces for that reason. But still a 5 star from us