Polynesian Hotel Wisconsin Dells - Near Noah's Ark

I was very happy with my stay. I had the 2 bedroom suite and it was perfect. It was clean and comfortable. The pool was wonderful as well.

I had 2 rooms, a suite and one with two queen beds. I was pretty happy with the rooms, but some things i noticed were dated appliances (microwave in double queen room) and a few trim pieces missing in the suite. The property appeared to be in the process of being renovated as some things were fixed and some were not. Other than the hallways being s little dirty, overall it was not too bad for the price and what you got. My biggest issue was the pot smokers. While i never saw them, it was obvious that people were smoking it inside the hotel which is why i had a problem with it.

Hotel room and bathroom were extremely dirty. Dead bugs, everything covered in dust including shower, hair on shower and on bed, spiderwebs on everything. Staff was very friendly and location was great.

This was a great option for the price. There are a few up-grades they could do but I really dont care about decorations. Bed was comfortable and room was big!

Our stay was very enjoyable. The room was clean, presentable, modern and comfortable. We were pleasantly surprised to be given a suite, at no additional cost. Included with our stay, was a nice WaterPark in the hotel, that was maintained very well. However, was difficult to find (not enough signage to lead the way). The Water Park area & water was very clean & a nice temperature. Seating was comfortable & plentiful. Overall, we were very pleased with our stay!

pool area was cold. Would have liked an actual pool. could not got room to cool offf, temp was 77 degrees

This is a lower cost hotel and I didn’t expect much. I purposely chose it for price. The room was nice and clean. Staff was helpful. It was after summer so we could not go use the outdoor area only because of cold weather. Not an issue with the maintenance or staff. Slightly disappointed that the indoor pool hours were very limited and the hot tub was closed but no major issues. Don’t book a hotel with this pricing and expect to walk into the Bellagio. It was nice.

The hallways were not clean, it smelled like smoke in the halls and room, the towel holder and toilet paper holder were both falling out of the wall in the room, there were holes in the walls in the entries, one entrance was not accessible closest to our room, there isn’t really a pool for swimming and the kiddie pool needs a ton of updating it looks very slimy and old and rusty - haven’t been here in about 7 years and you can definitely tell nothing has been updated , can’t even use the balcony attached to the room. Would not stay here again.

We checked in and they put us in an uncleaned room. Went back to the front desk. They gave us a different room. Went to that room and it was uncleaned as well: trash in the room, beds not made, construction dust all over the floor, etc. I went back to the front desk a 3rd time and she informed me they did not have any other rooms they could put us in. I asked if housekeeping could clean a room while we waited. She said there was no housekeeping on site and she didn’t know when they were coming back. I asked her to refund my money and we would stay in a room my sister had booked. She said she was unable to refund me and that I would have to call *******. Didn’t seem apologetic or in the tiny bit sorry. Finally maintenance found us a clean room to stay in. Would not book here again. Not very clean. The hallways needed vacuumed badly. The kids had fun in the waterpark even if the lifeguards were sitting in the chair half asleep the whole time. Overall not a good stay. Would not recommend!