Pension Schweizerhaus Familie Wollgarten(Pension Schweizerhaus Garni)

Never again they are not friendly looks like they don’t care about the customers. We pay by card within booking before coming to the hotel and they said you come so late. We’ve been there like 10 o’clock pm and we done checking like 5 o’clock pm and he was like yeah, but now I have to come to give you the card to open the door so I don’t understand we feel very bad we done booking online we check in online I don’t understand what was his problem, but never that again -0 star

I had the pleasure of reserving a room on 6/8/2023. The hotel and room resembled the website perfectly and the automated check in process including the ability to unlock/lock doors from our phone is very easy to understand. The room did offer 2 single beds and so if traveling as a couple, be sure to clarify with the innkeeper ahead of time which I did not. The main problem was spiders in the room. While the property is located in a rural (although beautifully Bavarian) setting, it does have a tendency to attract critters. And unfortunately I awoke to my girlfriend in the bed next to me screaming at 2am because of spiders crawling on the ceiling. I managed to take care of them and we went back to sleep only to experience the same problem 20 minutes later with more spiders. I personally find the spiders harmless and really wasn't bothered at all by them, but my girlfriend did not share those feelings. There is not a 24 hour front desk and we spent the rest of the night in the car. The innkeeper did not offer a partial discount as I had hoped. Beautiful hotel and probably most guests wouldn't have a problem with spiders, but in my case it was an issue.

Bra