We didn't arrive until late evening when reception was already closed but the self check in was self explanatory. It was a bit dark at the entrance and for someone completely new to the area/hotel, it could be a bit intimidating. However, it was safe and easy to get in. The front desk staff was helpful and always responsive. Milica was so helpful and kind. There is a shared laundry room on site that is free to use if you download the app. I wasn't able to because my phone had died so they were so kind to upgrade me to a room that had a washer. The kitchen is well stocked to cook meals and there are 2 wonderful markets in the same building as Phils. There is also a wonderful Japanese restaurant in the building. We loved it. Public transport is easy once you figure out the bus and tram situation. It's just a quick 15-20 minute ride on Tram 1 to the center and to everywhere you need to be. There are also public buses - the 15A or 65A also provide easy access to city centers. Athough not centrally located to city center, it's a wonderful place to stay if you want a full service apartment with kitchen and laundry. The facility is also very clean and on the newer side. We were very happy at Phils and will return. Thank you Phil's!
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