Hotels in der Nähe von Templo Del Água, Urubamba

Our stay at El Albergue was wonderful! If you are planning to go to Machu Picchu, this is the most convenient spot for your stay—hands down. You can literally step out the lobby door and get onto the train. Since we left very early for our tour, they even packed us a sack breakfast to take with us! They have also created a garden oasis that you would NEVER imagine is right next to a train. You have to see it to believe it—stunningly beautiful. The manager and front desk employees were very accommodating. Prior to arriving in Ollantaytambo, I emailed extensively with the reservations agent, the amazing Helen Saenz. She helped us arrange the transportation for another tour, as well as a transfer to our next hotel in Urubamba. She responded quickly, made great recommendations, and took care of everything we needed. Thank you, Helen. Outstanding customer service! We highly recommend El Albergue.

This is an absolutely amazing resort! The staff go above and beyond! Please tip them at the end of your stay. They work so hard and are there for your every need. The beds are very comfortable, the shower pressure and hot water are great! Carol the owner is amazing, she has built such an amazing healing space. Her gardens are truly special ! We had great weather and enjoyed every minute of this special space! The chef is also wonderful. There was not a meal that we did not enjoy and we are not vegetarian . Thank you Willka T’ika! We hope to come visit again sometime soon!❤️❤️

Mein zweiter Aufenthalt im Tambo & es ist immer gut, wieder zu sein! Schöne Zimmer, schöne Aussichten, leckeres Frühstück, freundliches Personal, wird wieder kommen

I received a room that was dirty and smelled musty. The hotel said that there were no other rooms available and that they had a special machine they could put in my room to remove the smell, but I would have to leave the room for a few hours. No one could explain to me what this machine actually did! After speaking to 4 different people, I was finally told that a suite was available, but I would have to pay approximately $500 per night extra to move. None of the staff their speaks English well so it was very difficult to explain that I should not have to pay extra. No one seemed to feel bad about giving us a smelly room and just said that it was very hot outside (as if that explained the situation). After a long days travel, we were exhausted and so I agreed and we moved into the suite. Then, that night, both my son and I got sick. We don't know if it was caused by the food in the hotel or something else. Regardless, I called the front desk at 11 pm and asked if they had any medicines. The man at the desk said that I could go into town to the pharmacy, but he did not know if it was open. I asked him if he could call the pharmacy to see if they were open. He did not speak English well and kept repeating that I should go to the pharmacy. He was entirely unhelpful! This hotel is beautiful and the suite was nice. But, the service is terrible. No one seems to know what is going on and not one person spoke English well. Breakfast was included in my rate, but the first day we were only offered a cold buffet. The second day were were given a menu to also order hot items. It turns out that they forgot to give us the menu or even tell us about the hot items the day before. No one apologized or made any effort to make up for the error. The staff just does not care if the guests have a good experience or not. This place is very expensive, and definitely not four or five star quality. Stay away!

Hotel Luz Garden was great! The staff treated us like family and were very nice! They came by each night to see what time we wanted breakfast and even let us stay in our room a little later so we didn't have to set around town waiting for or train. I will definitely stay here again.

+Das Hotel ist sauber und gut. +Die Bedienung ist sehr hilfsbereit. +Das Frühstück ist auch für Europäer fein und vielseitig. +Das grosse Gepäck konnte gratis für die dauer des Tracks abgegeben werden. -Einziger Minuspukt ist dass das Zimmer sehr ringhörg ist und man den Bach die ganze Zeit laut rauschen hört. Auf jeden Fall sehr empfehlenswert.