Akti Toroni Boutique Hotel

I am writing to express my extreme disappointment regarding a serious incident that occurred during the stay of my family member, Pepi Borisova, in room 218 between June 21st and June 27th. On June 27th, while checking out, they accidentally left a blue bag by the hotel bar. We were later told by staff over the phone that it had been 'disposed of.' No reputable hotel should have a practice of throwing away a guest's luggage. This is highly unprofessional and unacceptable. I demand that the hotel management review the security footage immediately to investigate this matter thoroughly. The Bulgarian Embassy and Consulate have been notified, and we are treating this matter with the utmost seriousness. I expect a prompt and detailed explanation from the management regarding how this occurred and how they intend to rectify the situation.

Not worth the $200 per night price tag. We booked this hotel in order to celebrate our 30th wedding anniversary. We are veterans of traveling and staying in hotels in Greece and through out Europe. That being said, this is a typical beach hotel in Greece. Two types of staff here. One is ownership staff. These are people probably related to the owner. And then there are the regular staff. Both staffs were acceptable. Ownership staff had trouble running the computer and had no clue how to charge or print out simple receipts. We were one of two couples staying at the entire hotel. Breakfast was nothing to write home about typical Greek hotel Fare. The coffee at breakfast was horrible. They really wanted you to purchase a specialty coffee. The room which was supposed to be an upgrade had a hole in the bathroom ceiling and the shower plumbing was broken. Only the shower wand worked. The rain fall shower head was broken and water goes everywhere. Nothing special about this hotel. Other quirky items. You have to pay a $10 deposit for beach towels. And then another $10 tax for even using the beach. The restaurant at hotel only had snack items. Pizza and burger type of stuff. We discovered a great local's restaurant down the road and if we stayed there we would have saved $100 per night.

Good location but dirty. There are other hotels The hotel is in a perfect location!!! But the rooms are dirty, the bedding is uncomfortable, the towels are old, the shower is rusty. We were given a room with an uncleaned toilet and dirty bedding. They changed us to another room that was very unclean and not maintained. And this is the beginning of the season.

The pictures advertised in the offer are different to what you are getting. The bathroom looked like straight out of a prison cell and was broken, the bathroom door locked itself and had to be opened by a handyman. There was an overall bad smell in the room and on the whole hotel area, it seemed like the plumbing was broken. The manager agreed in refunding us three nights (in writing) and we booked our flights back home earlier. After many emails and reminders we still did not get the refund and feel willfully scammed here. Very frustrating to say at least. Do yourself a favor and book a different hotel.

Great Greek hospitality makes you feel at home.