Ibis Budget Sydney Olympic Park

Paid for a breakfast bar $9 X 3 that closed at 9.30am. Was not informed this was the deadline. No refund provided. System ‘down’ on departure so could not resolve before we left. No one answers the phone, leave a message on answering machine, wait a day - no response, on repeat for two days (trying to book a parking space for our stay).

The staff at the reception counter is very helpful in some issues with our room.

I requested a room with an opening window, apparently all rooms have windows, however none of them open. Not a big issue & was offered an upgrade to a larger, disabled friendly room which was appreciated. I know this is a Budget Hotel, but Budget shouldn't mean dirty. I've stayed in other Budget accommodation before & the rooms have been spotlessly clean, unfortunately not the case with this Hotel. The girl at Reception upon check-in was warm & friendly, but the entire Hotel was lacking a comfortable vibe.

Amazing experience! Nice breakfast & great rooms!! Keen to be back next year!!

The location was great if you go to sporting events. The room was tiny and a bit weird layout with showers only separated with curtain (toilet separated) . There are only 2 lifts available , so when checkout time we wait more than 15 minutes to go to the lobby.

Customer service was terrible. Multiple messages left with no return call. Finally got through & booked a parking space but when I arrived no parking spot booked so had to pay for council carpark a fair distance away. Room was tiny with dust bunnies behind bedhead, hadn’t been cleaned properly for months.

Nice place, closer to work. The rooms are small but you get what you pay for.

Budget might be stretching it a little!

No light during my stay. Other electrical (power dan tv) was good.