4-Sterne-Hotels in Suzhou

Das Hotel liegt an der wohlhabendsten Stelle der antiken Stadt Zhouzhuang, aber bei geschlossener Tür ist es ein ruhiger Ort im Trubel. Der kleine Innenhof ist sehr komfortabel und eignet sich sehr gut für Treffen mit Familie und Freunden zusammen. Auch die Besitzerin war sehr begeistert und kam zum Eingang des malerischen Ortes, um uns zu begrüßen. Wir werden bei Gelegenheit wieder hier übernachten.

This was by far THE BEST hotel I stayed at during my journey through various cities in China. I like places well infused with natural lighting. This hotel was very beautifully designed and built.bThe space felt open, natural, and fresh. The lobby staff were very professional and courteous. They accommodated my sister's request to have both rooms near each other on the same floor. The male host was also very attentive. There was always high quality hot tea and passion fruit juice in the lobby available for self serve. They had some nice shops within the hotel I unfortunately did not have the time to peruse. Breakfast and lunch were available in the hotel and the food quality was very good. One of the most important and overlooked features for travelers who travel light during the hottest and most humid times of the year is laundry service. They had modern washing machines available for self service around the clock, and they also had full laundry service for those who are too busy or too incompetent to do it themselves. Laundry room also had a mini gym for those who like to work out during their vacation time. The hotel itself has contained within it two gardens as well as a pool area (with fish, not for swimming, that had a Chinese Guzheng instrument. It was designed and built as a great place to relax in tranquility. The rooms were also airy and beautiful, well lit by indirect sunlight. Toilets were very modern with those high tech bidets. In the very beginning upon entering the room, sensors would turn on the TV which greeted you and offered room services upon command. My room included an additional mini-room with a small tent for my daughter to play in. She took advantage of that rather quickly. I was very comfortable in that room for my two nights stay. Plenty of electric outlets were in the room and they were installed in convenient and practical locations. The sink was large and came with toiletries in boxes designed to be placed with each other in a way that created a larger picture. I liked how they went into the details on even that. At the end of the visit, the female host also came to say goodbye and gave my daughter a present. This definitely is a hotel I would return to and recommend for any respectful traveler to tarry at should they pass through Suzhou.

衹擺客觀事實，各位看了自行評判。 7月26號下午入住1917，都沒有什麼問題，直到晚間洗完澡發現洗手枱插座不能使用，衹能找別的插座使用吹風機，告知前台有問題（22:09），前台反饋目前師傅已經下班，沒法即時修理，我説可以等師傅第二天上班直接刷卡進來修（我白天不會在房間），後面前台説插座修起來比較麻煩，看我入住時間比較久，提出換房，我説可以。 一開始説升級房型，我説好，然後又改口問我“喜歡現在的房型嗎”😳“可以換一個同樓層朝向萬象滙的同房型房間”。我表示可以。 從前台提出換房（22:15之前），一直到22:25，一直沒人聯繫我。22:25我詢問“可以了嗎”，前台回覆“機器人上去了哦，馬上就到”。這種由於房間問題導致的換房，客人入住4個多小時後行李都鋪開了，不清楚為什麼沒人上來幫忙轉移行李。 入住1922之後，剛準備往桌子上放行李，手就摸到了大概率是飲料易拉罐留下的黏糊的污漬（環狀）。然後我用房間座機撥打前台電話，説需要保潔（22:30左右），前台告知保潔已經下班了，我説那就給我再換個房間，既然桌子上這麼明顯的衞生都沒有打掃乾淨，我不清楚這個房間其他類像床品，衞生間用品到底有多乾淨。 這次是前台經理拿房卡上樓給我換的房間，換到了1915，我進門衹檢查了洗手枱插座，桌面，床麪的大概情況（床右半側的外側枕頭下有一小塊類似煙灰的東西，用手一扇就扇走了）。第二天早上洗漱，發現洗手盆裏有兩根長頭髮，我是短髮，頭天晚上進門的前台經理也是短髮。給前台發了微信圖然後説“今天保潔麻煩做徹底一點”。 7月27晚上回房間，床右半邊（躺着的視角）就是我睡的半邊，有一根頭髮，大概率是我的，長短顏色都差不多。我倒是不介意，直接就拿掉了，但是我不明白的是，就算不換床品，難道床單都不掃一下嗎…… 7月28晚上回房間，同樣的位置，有一根頭髮，今天的有點短，可能是我後腦勺的…… 7月29早上起來洗澡，頭天晚上太累了沒洗，剛鋪好防滑墊，發現就在地面上有一根長頭髮，again我是短頭髮，並且這是我第一次走進淋浴間。 原本預訂13天，退房了，實在是沒法再信任了。第一次住桔子也會是最後一次住桔子，這一次入住體驗是我國內外從100塊到1500塊之間住過的酒店裡最爛的一次體驗，沒有之一。華住會管管吧

Pros: Amazing location close to Shajiabang. Serene and calming environment. Very fashionable  facilities that are spotless. Very good food. The takeout robots are awesome and when they are over-capacity, the front desk brings you the food Friendly and attentive staff  The fancy hairdryer and the warmed toilet seat was amazing. Shower pressure was impeccable  (but you take these things for granted at 4 star hotels...) TV software is very good, and you can easily stream stuff Cons: No English Signs / No communication with staff. Translation app helps a bit , but there were some misunderstandings and a difficulty to find the hotel lobby as there was no clear signage. Very good intentions though from staff, and you can't expect everyone to speak English. But having at least one person speaking English, as well as having billingual signs everywhere are important to ensuring that foreign guests feel more comfortable without having to always reach for their phone Different understanding of privacy: the housekeeping always knocked despite having Do Not Disturb on. I had to be mindful of them, which kinda stressed me.  2nd floor lake view feels exposed. My room was facing a public walking path into the reserve, and although not much traffic was happening, people could see me. Ideally the windows can be tinted to prevent this. Wifi is slow and not able to meet needs. Limited at around 10 MBPS (without vpn) and always buffered, but was good for basic stuff Bad soundproofing. You can hear what is happening in your neighbors  Constant alarm sound from the door latch. If you open your door while having it on, it makes a very loud alarm sound that is good because it deters crime, but it's annoying to hear it on accident while other people have the same issue. at lots of times Weird floor plans. at 2nd floor where the rooms are, you can get lost very easily. same at first floor which I accidentally went into the restaurant. Smell of smoke coming when AC is off from other rooms. perhaps more smoke detectors can be placed to deter this while fining violators, as well as isolating the AC system per room a bit more...

What I liked: the location of the hotel was almost ideal, the bed was extremely comfortable, the staff was quite nice and tried to solve problems as efficiently as possible within their power and the late checkout is wonderful. I do tend to ask a lot of questions, and they were very patient and communicated well through WeChat. They also allowed me to check in early. The property is beautiful and modern. It’s an Instagrammers dream. Hotel toiletries are nice. All aesthetics inside the room are excellent. Easy walk to the Suzhou MoCA/Suzhou Eye, Times Square and many malls and restaurants. There’s also a complementary mini bar with beverages. The indoor refrigerator is cold. The robes are a high-quality and so are the slippers. Hansgrohe and Kohler. Voss water. Good toothbrushes with Colgate toothpaste. What needs to be addressed: before booking the room, I went to the hotel, asking in broken Chinese and English if breakfast was included because the listing says “Brunch & Diptyque bath amenities” for a room with a Lakeview. I was told yes. So I booked the room on the spot. The staff was nice and took me to my room. When we entered, it was beautiful, but it was a sauna. They turned the air on, but unfortunately, there is no temperature adjustment. I had to use the fan that I brought with me for 30 minutes before I decided to go outside because it was cooler out there. It cooled down when I came back later that night so that wasn’t a problem. I was later informed that brunch was not included, but that they would happily comp it for me for free pending a good review. I skipped brunch. Furthermore, there is technically a view of the lake, but the windows on the first floor, basically faced the very busy sidewalk. I saw a guy peeing 3 meters away from me when I opened the curtains. Drunk people at 2 o’clock in the morning walking by laughing. If you book the Lakeview room make sure it is not on the first floor.I could not keep my curtains open. There’s literally always people outside before 3 AM and after around 7AM. I did not receive the promised upgraded Diptyque bath amenities listed either. No shower shoes. No international language TV options, pay per view only. Not completely soundproof, but not too bad. There’s also no in room information about the hotel offerings, and they pay all of this money to have hotel information connected with their television, it is not utilized. A few issues could be avoided if they would just update the listing on this website with correct information. Be careful when choosing this room type. You might as well pick a room that is 200 RMB cheaper. “Lakeview” is it a lie, but it’s definitely stretching the truth. “Walkway view with the lake in the background” is more accurate. All of this said, I will probably come back to this hotel. I will just stay in a cheaper room. Overall, I was quite satisfied with their resolutions with any problems that did arise. They did offer complementary bread at checkout.

I am absolutely in love with this hotel! First of all, the hotel is located inside the scenic spot. One of the staff called me in advance to arrange a time to pick me up at the entrance of the scenic spot. My Chinese is not good so normally it's very awkward for me to speak over the phone in Chinese but she was very patient with me which I appreciate. Not only did she escort me to the hotel but she also carried my luggage for me. The decor inside the hotel has a beautiful, rustic asthetic which matches the feel of the ancient town. I really like table and chairs in my room, overlooking the pond. The pond also has koi fish and turtles! It was a beautiful touch that added to the overrall feel of the hotel. I loved these little details such as theovely traditional Chinese tea set (with a variety of complementary loose tea leaves), and the stylish coffee mugs. Unfortunately I came to Zhouzhuang during a severe typhoon which caused a leak and power cut in my room, so when I alerted the staff, they immediately gave me a new room. They even helped me pack my things so I can change rooms as soon as possible. The new room I went to was equally as beautiful. Not only is the hotel beautiful but it also has great amenities. Both rooms I stayed in had a stone bathtub which were both very deep -you could float it in! If you come here, I would recommend you bring some bubble bath with you like I did for maximum relaxation. I also made good use of the pool. The pool is a little small and a bit too shallow for an adult, but you can still have an enjoyable swim. Lastly, the tea room and cafés are also a nice addition to the hotel. My second room didn't have a table and chairs like the original one I booked, so I went to the tea room to eat my breakfast. It's also a cozy and comfortable room just to relax in if you're feeling lazy. As I have mentioned throughout this review, the service is second to none. Not only did the staff help me get to the hotel, but after I checked out they also carried my luggage and escorted me to the taxi. Throughout my stay I was offered fresh fruit and coffee several times, and as I mentioned earlier, I was immediately helped when I had to change my room. Whenever I struggled to communicate in Mandarin, the staff would try their best to speak English or would be patient with my hesitation or mispronunciation in Mandarin. This is probably the best ever service I have experienced on my travels. In summary, it's a beautiful hotel, in a convenient location with great facilities and helpful and kind staff. Not only will I come back again (and with my family next time) but I will recommend all my friends and colleagues to stay at this hotel if they ever plan to visit Zhouzhuang.

Die Lage ist hervorragend, direkt an der Pingjiang Road gelegen und somit leicht erreichbar. Der Garten des bescheidenen Beamten ist nur wenige Gehminuten entfernt und bietet eine malerische Aussicht. Die U-Bahn-Station Lindun Road ist nur wenige Hundert Meter entfernt; mit der Linie 6 fahren Sie zwei Stationen und steigen direkt vor dem Suzhou-Museum aus. In der Dinghui-Tempelgasse nahe dem Shuangta-Markt finden Sie verschiedene Restaurants, und für Notfälle gibt es in der Nähe einen Nudelladen. Auch Taxis sind leicht zu bekommen, sodass Sie den oft in der Altstadt anzutreffenden Verkehrsstau trotz der engen Gassen umgehen können. Die Nähe zu U-Bahn und Taxiständen ist daher ein wichtiger Faktor für die An- und Abreise zum Hotel. Obwohl das Zweibettzimmer in Straßennähe lag, war es nicht zu laut, und nachts herrschte wenig Verkehr. Bei der Buchung des Hotels befürchtete ich, es handele sich um ein umgebautes Wohnhaus mit unterschiedlichen Zimmertypen, doch beim Einchecken stellte sich heraus, dass dem nicht so war. Es hatte einen typischen Hotelgrundriss: einen Flur mit Zimmern auf beiden Seiten. Die Zimmer selbst waren Standard, was auf den Fotos allerdings nicht so gut zu erkennen war. Beim Betreten des Zimmers gelangt man in den Waschbereich mit Waschbecken, Dusche und WC. Dieser Bereich dient gleichzeitig als Garderobe und Ablage für Gepäck und Kleidung. Das Schlafzimmer ist auf den Hotelfotos zu sehen. Überraschenderweise verfügt dieses Zweibettzimmer über ein 1,5 Meter breites Doppelbett, in dem problemlos drei Personen Platz finden – quasi ein Familienbett zum Preis eines Zweibettzimmers. Das Zimmer war zudem mit Toilettenartikeln und Hausschuhen für drei Personen ausgestattet. Allerdings gab es nur einen Stuhl, was für drei Personen etwas zu wenig war. Die Gepäckablage bot nur Platz für zwei Koffer nebeneinander. Selbst dann war es mit zwei 20-Zoll-Koffer nebeneinander unmöglich, diese direkt zu öffnen. Glücklicherweise gab es eine Teestation im Zimmer; indem man das Teetablett verschob und einen Koffer daraufstellte, war das Problem gelöst. Im dritten Stock befindet sich ein separater Waschraum in der Nähe des Aufzugs, sodass die Zimmer nicht vom Lärm gestört werden. Es gibt zwei Wäschetrockner und zwei Waschmaschinen, und ich musste während meiner zwei Übernachtungen dort nicht an der Wäscherei anstehen. Kurz gesagt, ich kann einen Aufenthalt hier wärmstens empfehlen.

Ausstattung: Sehr gut. Das Zimmer ist groß, die Matratze sehr bequem und es gibt einen kleinen Balkon. Die Trocken- und Nassbereiche sind schön und die Einrichtung sehr gemütlich. Sauberkeit: Sehr sauber, das Zimmer hat frische Luft. Lage: Direkt an der Pingjiang Road gelegen, sehr praktisch zum Einkaufen, allerdings etwas weit vom U-Bahn-Eingang entfernt, sodass man etwas laufen muss. Service: Sehr gut, die Rezeption war sehr hilfsbereit.

來蘇州太湖度假，這家民宿直接把體驗感拉滿。位置選得太絕，不用出門，在房間裏就能直麪整片太湖，傍晚等着落日把湖面染成橘子海，隨手拍都是氛圍感大片。 民宿旁邊就是自營的網紅餐廳，不用走遠就能打卡出片，省了不少趕路的麻煩。 早餐直接在咖啡館安排了brunch，品類多搭配得營養均衡，提前提的食物過敏需求，店家也第一時間響應調整，完全不用有顧慮。 入住前管家就主動加了微信，從路線指引到臨時需求都能秒響應，全程貼心又不打擾。 想找個能安安靜靜看湖看日落的地方放鬆，選這兒準沒錯。

Dies ist mein zweiter Aufenthalt. Die Lage ist hervorragend, in der Nähe des Zentrums von Suzhou und des Jinji-Sees. Die Mitarbeiter an der Rezeption sind äußerst hilfsbereit. Ich bin am ersten Tag meiner Buchung nicht angekommen, und sie haben es geschafft, Ctrip zu kontaktieren und meine Buchung zu ändern, was ich sehr zu schätzen wusste.