Vila Duraku

We have stayed in the hotel from 4th till 11th of September. We booked Standard Pool View room. However, we were settled in the number with the view at the ledger (no soap, shampoo, glasses, kettle and TV was not working). In course of 3 days we were declined to change the room we have booked and paid. On the 4th day we moved to the appropriate room. transfer to the airport was paid and booked. However hotel staff declined to provide any information and was as lazy as hell. We found out needed info only through our travel operator, despite the fact it should be provided at the reception. Provided services did not correspond to 4 stars. 2 stars max. The hotel staff should be fired as professionally unfit. There was also fungus on the walls in the rooms. We do not recommend this hotel as services frustrated us.

The hotel is Nice, but staff are very bad at english, internet does not work on other Then The first floor, aircondition works half of The time, and breakfast is boring and missing some selection, and there is alot of loud Music outside