Casa Holstein Quinta de Sao Sebastiao Sintra

Arme Casa Holstein. Es war wahrscheinlich ein tolles Hotel vor Covid. Man kann es in seinen Knochen sehen. Das Gelände, einer ihrer Stolzpunkte, war in einem schrecklichen Zustand. Sieht so aus, als ob in den letzten zwei Jahren keine Wartung stattgefunden hätte. Die Buchsbäume sind dem zum Opfer gefallen Europäische Buchsbaumfäule. Das Personal war allesamt kein Portugiese. Sie wussten nichts über die Umgebung. Tolle Restaurants in der Nähe, aber das muss man selbst herausfinden. Ein Einheimischer erzählte mir, dass der ältere Eigentümer der Immobilie vor etwa einem Jahr gestorben sei und die Leute, die die Immobilie vermieten/betreiben, dafür gesorgt hätten, dass es bergab ging. Niemand in der Familie scheint die Betreiber zur Verantwortung zu ziehen. Trotzdem waren die Zimmer schön. Die Bettwäsche war in Ordnung, aber nicht von der Qualität, die man von einem Hotel dieser Größe erwarten würde. Wir waren in der Villa untergebracht. Warnung! MIETEN SIE DIE VILLA NICHT, ES SEI DENN, SIE SIND IN EINEM TOP-KÖRPERLICHEN ZUSTAND!! Die Villa liegt unterhalb des Hotels. Die Treppen sind lang, steil und tückisch. Ich kann mir nicht einmal vorstellen, die Wanderung zur Villa im Regen zu bewältigen. Trotzdem gefiel uns das Hotel. Der Ort hat einen besonderen Charme. Ich hoffe, dass die Eigentümer den Betreibern einen höheren Standard bieten und Casa Holstein wieder zu seiner Pracht zurückbringen.

Enjoyed sying here, location in sintra very good, but hitel should provide driving directions gos route doesnt work

Charming, luxurious. Felt absolutely pampered. Staff were gracious and made us feel very much at home.

We had a very pleasant stay at Casa Holstein. The hotel is set in large, expansive grounds, with little hidden paths one can explore. There's even a beautiful peacock who wanders around. The hotel is contained in an old estate and has a bygone sense of charm. Our room was very large and comfortable. The bathrooms (we had two) were very spacious and well appointed. The shower was excellent. The host was very pleasant and available to help and answer questions. They served breakfast at the hotel. Highly recommend!

Arrived with my fiancé thrilled to finally see our wedding venue to find the beautiful gardens they advertised and sold to us for the backdrop of our wedding was completely removed without any prior notice, replaced with a barren landscape and black fence. The property is unkempt, broken rusted railings, dead decaying flowers, short staffed, paid outsider events supplement income which hotel guests have to pay to attend while losing access to hotel, weird owner of the property who intrudes on your stay (and cautioned us not to get married as he shared his divorce whoas), no chef - you'll find the hotel manager making your omelet while he avoids customer complaints. The property is outdated, molded showers, dilapidated and uncared for. They pocketed our deposit despite changing the complete facade of their hotel, are unresponsive and dismissive and it's simply not worth the time or money. Sintra is gorgeous and provides no shortage of hospitable, charming and memorable stays - Casa Holstein is a joke.

Very disappointing experience. Outdated rooms, poor landscaping of the property, difficult to find, no amenities and rude management. There is a strange owner that watches people from his estate window. CREEPY. Not sure why they post photo's of this property as listed when it looks like the images attached... If you have a reservation cancel while you can!!

This is our 3rd time at this wonderful CASA right in the centre of Sintra yet so sheltered from the choas of the very close and walkable historic centre. Perfect choice.

Beautiful hotel in the center of Sintra. We could easily park our car on hotel area. We had a large and nice room, and the breakfast was delicious. Very friendly staff. Upon arrival it was difficult to find the entrance, even more difficult because a road was blocked due to works. We needed to call the hotel for help, and then we succeeded to get there