PatricioAbad
22. November 2023
My recent stay at the Baywatch Resort Goa left much to be desired, and I cannot help but express my profound dissatisfaction with the overall experience. Despite the kindness of the staff, several aspects of the hotel marred my visit. The most alarming discovery was finding ants in my bed, which not only proved unpleasant but also unacceptable in an establishment that is supposed to offer quality services. This incident not only affected my comfort but also raised serious doubts about the cleanliness and hygiene of the rooms. Furthermore, I was surprised to learn that the hotel was undergoing construction during my stay. The facilities under construction created a noisy and chaotic a**osphere, far from the serenity and tranquility I expected to find in a resort. This fact should have been communicated in advance when making the reservation, allowing me to make an informed decision about my stay. Although the staff made an effort to co****sate for these inconveniences with their kindness and professionalism, I cannot overlook the fundamental issues that affected my experience. I appreciate that, upon expressing my concerns, they changed my room. However, this solution did not completely resolve the problems, as the presence of ants in the initial room had already left a negative impression on my stay. In summary, my experience at the Baywatch Resort Goa was disappointing and did not meet the expectations I had for an establishment of its category. I hope that these criticisms contribute to improving the quality of service and conditions of the hotel for future guests.
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