Hotel Krainerhütte(Hotel Krainerhutte)

My spouse and I checked in 21 July and checked out 25 July 2022. We had friends that met us there and stayed 2 of the nights we were there. Based upon the review left by bcoondawg, it sounds like we had the same experience. Realising summers in Austria can be uncomfortably warm, we did not wish to book at a hotel that did not have air conditioning. In their description, Krainerhütte states they have air conditioning. THEY DO NOT!!! We too experienced the loud, drunken party noise on 2 of the 4 nights of our stay. I thought of complaining but based upon the poor customer service we received overall, I didnt think it would matter, and judging from the previous review and others it probably wouldn't have. The restaurant only offered a €35 buffet for dinner each night we were there, which is double what it should have been. All the meat offerings were dry and overcooked, and all the food was cold and covered with bees. Although we did attempt to have the breakfast buffet, the large amount of bees we saw on all the food made us choose to go into town for breakfast - VERY unsanitary. Our friends later shared the story of the employee's dog mentioned in coondawg's review. We thought they were exaggerating at first. Again, VERY UNSANITARY!!! The only reason I am giving this hotel a 1 star rating is because trip advisor doesn't offer a ZERO rating. Poor customer service, uncomfortable room and unsanitary conditions.