Michelangelo Grand Hotel

酒店是一棟古典高雅的建築，房間內層高起碼有5米，厚厚的絲絨窗簾，床品大氣乾淨，早餐的品質非常高，住在這樣的酒店裡面有貴族一樣的享受。酒店在市中心的安靜後街，晚上很靜謐，適合遊玩一天後進入深度睡眠。步行距離內有不少高質量的飯店和酒吧。距離22路有軌電車很近。去主要景點都很步行距離可達，酒店門口就是卡夫卡的頭像雕塑，太喜歡了。

I can probably say that overall stay in the hotel was good except the last night that ruined our feeling a bit. Location was great. Around 20mins walk to the main train station, close to most of old town touristic place, all walkable distance. The receptionist was welcoming and the hotel was clean. I booked the hotel specifically for the beer spa and the lady there explained things thoroughly so the start of the trip was great. On the 2nd day after a long & tired day, we got back to the hotel for the beer spa we booked. When we got to our room, the toilet was making a noise and it didn’t flush. We called the reception straight away as our beer spa starts in like 15mins. The gentleman came up to check and said that it is not possible to fix. We were rushing as we have to go down and of course we have to use toilet so there’s no negotiation except changing the room. The noise of water running was unbearable so we wouldn’t even be able to sleep anyways. We got a call offering to change the room but it was smaller. Quite small i have to say. They mentioned there’s no other room available, 100% booked. We are really unhappy about this but didn’t really have a choice. (What can we do when they say it is all booked and no other room available and our spa booking is coming up.) We just agreed on changing.. It kinda end our trip unhappily hence the lower rate on the service part. I am sure I would have given 4 on the service if this didn’t happen.

位置很好，附近有商場，去到周邊景點都可以在步行範圍，早餐也很好👍品類很豐富，選擇多，推薦可以考慮😀