The Brix, Autograph Collection

The 24 hour security. The pleasant staff. Common areas are very clean. The great views of the northern range.

This property is absolutely stunning. It’s a new modern building that has nice amenities and an awesome rooftop lounge, that has a DJ on the weekendsat has that plays there . Our roomhad was very spacious, super clean and comfortably fits 4 guests. The room itself had a very nice mountainside view and the bathroom was super cute and pretty big with running hot water (lol). The location is very convenient, it’s located across the street from Queen’s Hall and down the street from the Savannah and the Hilton. Nearby places to eat were not more than 5-10 min drive. We only ate breakfast and had some appetizers by the pool from the hotel restaurant and the food was really delicious. The staff at the hotel were nothing less than amazing. We interacted with many of them including Nathaniel (concierge), Nekeisha & Deisha (Poolside Bar), our housekeeper on the 11th floor, they were all so nice, friendly, and made our stay really enjoyable. There were 2 staff members that we felt went above and beyond: Bridgete (Concierge) and Nathaniel (Porter/bellhop). They were super friendly, very accommodating, and had impeccable customer service skills, checking in on us to see how our stay was going. Our hotel stay at the Brix was wonderful. I would definitely recommend staying at this hotel. I would give it a 10/10 stellar hotel & great staff. We will definitely be back when we come back to Trinidad.

The staff was amazing. From reception to the young lady at the bar, the accommodating server on the rooftop. All of them made our stay so perfect and exceptional. I called for the ac to be turned off and it was sorted out immediately. Late check out was provided without hassle. The ambiance and the friendly accommodating staff made the experience all round excellent. One issue was the security that came to the rooftop and told us it’s time to go to sleep and that we were there unsupervised. Overall an excellent and wonderful experience. The receptionist stood out, warm friendly professional accommodating and this was my first night back to my country. This was around 8/9pm I will be back most definitely. My new favourite place

The Property is Immaculate....a short walk to the Savaanah....the staff is Incredible...Happy...Smiles...Accommodating....All Around Magnificent Hotel experience. Shout out to Joshua....took us around the island on his days off...and an amazing tour guide.

Look forward to be greeted by Otis when ever I arrive! Customer service overall is very good

Very enjoyable stay, except for the issue of housekeeping. Definitely looking forward to staying again.

I was satisfied with everything keep up the hospitality! By which is very hard for some customer service experienced in Trinidad. I was truly amazed!

My stay at the Brix was very pleasant. Everyone from the time you get to the property had excellent customer service. Will def be back to stay again!

Great rooftop view and very modernized rooms.close to the Savannah as well. I'll definitely come back when in town for carnival festivities.