We stayed at this resort for a wedding about 11 years ago, at the time I recall the service being great and the grounds looking clean and well kept. Unfortunately, we agreed that the resort has deteriorated in quality since then. The buffet food is mediocre, A La Carte restaurants are great food and excellent service. One huge disappoin**ent was the immense difficulty in trying to obtain a cappuccino or latte with a dairy alternative as I am lactose intolerant. Other resorts are very conscientious of this concern and provide accordingly.
I also found the pools to be quite dirty and the beach was always packed, unless you are a member of the Platinum Club, then you're treated very well and have every amenity at your fingertips.
Overall, we were unimpressed.
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