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Bewertung vom20. Juli 2025|Suite
GastnutzerAn Unforgettable Stay with Exceptional Service at Starhotels
Hello, I’m a traveler from Korea who recently stayed at Starhotels during a family trip to Italy.
Our 4-day stay in Rome was so wonderful that I felt compelled to write this heartfelt review as soon as I returned home.
This trip was our very first family vacation to Europe — with my mother and my son — and we spent the first three days in Rome at Starhotels. From the moment we arrived, everything exceeded our expectations: the excellent location, the spotless rooms, and most of all, the warm and thoughtful service from the staff made our stay incredibly comfortable. We were so satisfied that we decided to return to Starhotels for our final night in Italy. However, due to a mistake on my part, I accidentally booked the wrong date.
After completing a long 11-day journey through southern Italy, we returned to Rome exhausted — only to realize the booking was incorrect when we arrived at the hotel.
It was a stressful and overwhelming moment… until Mr. Tofael M., the manager, kindly stepped in to help us.
Before even fully understanding the issue, Mr. Tofael looked us — especially my son — in the eyes and simply said, “Don’t worry.I’ll find a solution for you.” Those few words brought such relief and comfort. In a foreign country, such a mistake can feel paralyzing, but his calm and genuine reassurance made a huge difference.
Even more touching was how Mr. Tofael and Ms. Paola S. at the front desk went out of their way to find a solution for us. Since the booking was made through an external site (not directly through the hotel), it was a complicated issue. Nevertheless, Mr. Tofael personally made multiple calls and followed up diligently until he was able to resolve the matter.
Thanks to his efforts, we were able to spend our last night in Italy exactly where we wanted — back at Starhotels, feeling safe and cared for.
As someone who has worked for years in global hotel chains in Korea and is still in the hospitality industry, I can honestly say that their professionalism and dedication truly stood out.
They are a model of what true hoteliers should be — and they absolutely deserve recognition and praise.
Without hesitation, I will choose this hotel again when I return to Rome. I also plan to recommend Starhotels, along with the outstanding service of Mr. Tofael and Ms. Paola, to as many people as possible through blogs, travel communities, and any platform I can.
Thank you from the bottom of my heart.
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Preis pro Nacht ab:34.975 RUB
Bewertung vom15. Nov. 2025
Gastnutzer
Die Lage ist hervorragend, mitten im Geschäftsviertel und unweit der wichtigsten Sehenswürdigkeiten. Der Service ist erstklassig, und das Dachterrassenrestaurant bietet einen atemberaubenden Blick auf Rom, besonders bei Sonnenuntergang.
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Preis pro Nacht ab:13.975 RUB
Bewertung vom26. März 2026|Dreibettzimmer
GastnutzerEs war etwa fünf Gehminuten von der Bushaltestelle und der U-Bahn-Station entfernt.
Die Gegend um das Hotel ist nicht gerade die schönste, aber selbst als wir drei Studentinnen morgens und abends dort unterwegs waren, fühlten wir uns nie unwohl.
Die holprigen Straßen waren etwas beschwerlich, als wir unsere Koffer zogen. Es gab Cafés und Supermärkte in der Nähe, sodass wir problemlos Wasser und Essen bekamen. Ein Eiscafé und eine Tiramisu-Bar waren ebenfalls in der Nähe, und es war köstlich.
Das Zimmer selbst entsprach in etwa den Erwartungen an ein Studentenhotel; es war keineswegs unhygienisch, was positiv war.
Allerdings, vielleicht weil es ein Zimmer im ersten Stock war, tauchte einmal eine Kakerlake auf, und wir erschraken in dem Moment ziemlich.
Das war aber auch schon alles. Ansonsten waren wir zufrieden.
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Preis pro Nacht ab:10.975 RUB
Bewertung vom8. Mai 2026
Andrei SobolevskiHiSuite Rome has two kinds of accommodation: regular hotel rooms and two or three small two-bedroom apartments, each with separate entrance. As we are a family of five (two parents and three children aged 16, 7, and 1,5 years), we got an apartment.
The apartments are located in a separate house just opposite to the hotel reception on a narrow and truly authentic street in the old center of Rome, in a few minutes' walk from Piazza Navona. Each apartment has an entrance door with a codelock, which opens into a living/dining room with a kitchenette complete with a fridge, a coffee machine, and a toaster. One of the two bedrooms is one level above, another is one level below, underground (and without natural light), all three levels being connected with staircases. From the photos in the hotel website it was not clear that the apartment is organized in as many as three levels (although the staircase was of course clearly visible), but this is a nice detail adding much to the cozy character of the space. Note however that living in this space involves using stairs a lot.
Both bedrooms are equipped with shower and toilet, and there is one wardrobe with a small safe upstairs. The tasteful decoration of the apartment, as well as the hotel's lobby, deserves special mention, and every morning it was delightful to see the beautiful Baroque frames of windows just opposite to ours.
The hotel is apparently owned by a family, and the owners were really friendly and thoutful. We kept contact via email and WhatsApp with Laura, Giulia, and Mike (Michele?), and this experience was pleasant and memorable. The hotel team helped us book comfortable and reasonably priced transfers from the Fiumicino airport and to the Termini train station, and both taxi drivers were punctual and dependable. We had an early inbound flight, and the hotel provided us with early check-in free of charge (without us asking for it). On the day of checkout our luggage was kept until the taxi arrived in the evening. The hotel also provides to its guests a memo with a useful selection of eating and cultural addresses, and Laura readily gave lots of practical advice regarding visiting the city's attractions.
HiSuite Rome does not have breakfast room, but there is a cafe next door. We however did not use it, because it was nice to have our own breakfasts at our place.
All in all, our experience with HiSuite Rome is perfect. They provide normal service that you expect from a hotel of this class, but do everything with much attention to detail, in a thoughtful, friendly and dependable manner that goes beyond what's expected. I would definitely recommend this place to anyone wishing to explore Rome from a nice and historical location, and will check their website first should we be coming to Rome again.
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Preis pro Nacht ab:33.412 RUB
Bewertung vom21. März 2025
Zhoumingralph
Der Zugang ist etwas schwierig zu finden, aber ansonsten ist alles gut. Es liegt weniger als zehn Kilometer von der antiken Stadt Rom entfernt und ist mit dem Auto in zwanzig Minuten zu erreichen. Die Hoteleinrichtungen sind sehr neu, das Abendessen ist gut und der Typ ist auch sehr gutaussehend
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Preis pro Nacht ab:16.838 RUB
Bewertung vom23. März 2026
Gastnutzer
Una piacevole sorpresa vicino alla Fontana di Trevi.
Bella stanza con arredamento curato e molto pulita.
Ottima esperienza soprattutto grazie alla disponibilità e gentilezza del proprietario che ha fatto di tutto per rendere perfetto il nostro soggiorno! Ci torneremo!!!
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Preis pro Nacht ab:16.812 RUB
Bewertung vom18. Mai 2025
Chloe
Mir gefällt es sehr gut! Ein wirklich entspannter und komfortabler Campingplatz. Einfacher Zugang: Man muss nur 2 Minuten zur Bushaltestelle laufen und kann mit dem Bus zur nächsten U-Bahn-Station Eur Fermi in die Stadt fahren. Es lohnt sich wirklich, als Reisender kann man so viel Geld sparen, da es günstiger ist als andere Hostels. Sehr empfehlenswert!
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Preis pro Nacht ab:5.838 RUB
Bewertung vom13. Juli 2026
avecchiePer il prezzo di Roma non è male, però le modalità di self check in sono leggermente macchinose per il primo ingresso (poi una volta ottenute le chiavi che si trovano in stanza si apre portone esterno e di ingresso al condominio). Il bagno aveva una doccia con muffa ed usciva pochissima acqua dal soffione, tutto incrostato, comunque pur cercando di pulirlo non usciva molta acqua. Per il prezzo non è malaccio però
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Preis pro Nacht ab:20.038 RUB
Bewertung vom10. März 2025
joeypris ganlu
I booked this hotel as it was within walking distance to a conference venue nearby. The hotel staff were very kind and I was able to check in early as my flight to Rome was early, this helped a lot as I was able to freshen up before visiting the sights . The nearest metro station is Eur Palasport which will take you to all the tourist sights . The reception staff was very kind to make me an espresso in the morning as the coffee machine was not working.
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Preis pro Nacht ab:12.588 RUB
Bewertung vom6. Juni 2025
Gastnutzer
Bellissimo villaggio molto attrezzato molto pulito. L’unica scomodità è che se si rientra dopo la mezzanotte con la automobile bisogna lasciarla fuori e quindi proseguire fino al bungalow che comunque si può anche evitare di andare a piedi, perché una vettura elettrica ti accompagna.
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Preis pro Nacht ab:4.875 RUB