Die besten Hotels in Novi, Vereinigte Staaten

Sehr guter Service und Lage, Präfekt für Geschäftsreisende nach Detroit und in der Nähe.

Die Einrichtungen sind nicht schlecht ...

With a stay at Sonesta Simply Suites Detroit Novi in Novi, you'll be in the business district, within a 5-minute drive of Suburban Collection Showplace and West Oaks. This hotel is 1.7 mi (2.7 km) from Twelve Oaks Mall and 1.8 mi (2.9 km) from Lucky Strike Novi.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.Grab a bite from the snack bar/deli serving guests of Sonesta Simply Suites Detroit Novi.Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 122 guestrooms, featuring kitchens with refrigerators and ovens. 20-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Das Nachtpersonal war absolut erstaunlich. Einkommen mit einem Team von jungen Männern für eine Regatta. Nicht zu begreifen, gab es nicht viel von einer Lobby für Gäste, um zu essen, um sitzen und zu essen 20 hungrig Jungs. Amli und sein Team, wo super hilfreich und es war sehr geschätzt. Freundlichkeit und Professionalität waren die ganze Nacht von der Eincheckung zum Barbetreuer. Unser Zimmer war sauber und keine Probleme. Wie die Hallen - wir sind dankbar.

Der Service des Hotels ist sehr gut, Sie können auch helfen, zu drucken, es gibt 24h kostenlose Wasser und Kaffee für kleine Getränke, die für asiatische Reisen geeignet sind, das Frühstück ist auch sehr lecker, viele Auswahl, die Songs sind sehr gut, das Hotel ist auch neu, die Umgebung ist sehr gut, der einzige Nachteil ist, dass es sehr nahe der Straße ist, es wird ein bisschen gemahlen, Aber insgesamt ist es immer noch sehr gut, der Service ist in Ordnung!

The outside of this hotel makes it look quite clean and accommodating however, looks are deceiving. I was booked a room for 2 nights, (not cheap) and was assigned a room at the back of the hotel. The room was not as clean as it should be. The lamp in the corner was broken, there is a distinct lack of accessible plugs for laptops and cell phone. The carpet looked like it needed a good shampoo and the chair by the bed definitely needed an upholstery clean. The bathroom was far from clean with a dirty tissue dispenser, a portable mirror on the vanity was absolutely filthy underneath and the tile calking on the floor was brown with heavy staines. Even the room number on the telephone did not match the actual room number. The room safe was unable to be opened as the previous guest had locked it and left it with their own combination. Don't waste your hard earned money on this place. I decided to only stay the one night.

Wir hatten dieses Hotel für das Wochenende reserviert und hatten einige Enttäuschungen, die uns nicht mehr in einem Hilton verbringen wollten. Als wir um 8:30 Uhr angekommen waren, wurde uns gesagt, dass der Pool geschlossen war und ist nur offen 8-8 (entdeckt am nächsten Tag müssen Sie einen Poolzeitreservierung). Obwohl wir nichts von dieser auf ihrer Website gefunden haben. Sie fragten, ob wir beim Einchecken Zimmerservice planen wollten und wir sagten ja, aber am nächsten Tag haben wir keinen Zimmerservice. Wir hatten das Bett entfernen, die Blätter und der Bettschutz waren gefärbt. Ich habe das Front Desk angemeldet und sie sagten, sie hätten uns nicht zum Zimmerservice. Er war untergebracht und bot uns letztendlich ein neues Zimmer. Das wir geschätzt haben. Die Betten und Kissen waren nicht wie erwartet. Allerdings war der Kundenservice im Desktop und im Essenbereich großartig!

I had a poor experience at the Sheraton in Novi while staying with a family member to celebrate a belated Christmas as we weren't able to get together around Christmas proper. While I was upgraded to a room on the club lounge floor, the guest room I received was not clean by any definition of clean. There was hair on the desk and desk chair, hair on the toilet, hair under the toilet seat, hair on the wrapped bar of soap and soap dish, stains on the desk, and stains on the face tissue container. The single bathrobe hanging in the closet appeared to have been previously worn and didn't have a cincture. On my reservation I specifically requested only 100% feather pillows. My reservation also requested a bathrobe, slippers, extra pillows and extra towels. I didn't receive any of those things. The four pillows were four polyester down-alternative pillows. Those pillows are horrible. They always feel like someone stuffed cotton balls in a pillowcase. During check-in I noticed a sign at the front desk saying daily housekeeping is not provided, unless specially requested. The major cleanliness issues that I experienced are a direct result of what happens when hotels don't clean rooms and other spaces each and every day. I received zero Marriott Bonvoy elite status recognition. Specifically, I was not offered the choice at check-in of breakfast in the restaurant, an amenity or points. I complained to the general manager, who to his credit acknowledged the lack of cleanliness was unacceptable, fully apologized and took responsibility. To resolve the issue, he offered to comp my stay and ensure that the room was thoroughly cleaned while we were out of the room and off-property at a nearby shopping mall. He also apologized for the lack of Bonvoy recognition and provided the $100 cash compensation that is required by Marriott for not offering guest with platinum or higher Bonvoy status the choice at check-in of breakfast in the restaurant, an amenity or points. When we returned, the room was properly cleaned. The pillows were replaced with feather pillows, although none of the feather pillows had pillow protectors or pillowcase liners. Two clean bathrobes and two pairs of slippers were placed in the closet. The general manager was also kind enough to leave a bottle of wine in the room. My family member was really appreciative of that gesture. Despite the issues, the staff that I encountered throughout the stay were polite, welcoming and hospitable. That aside, there was zero excuse for the cleanliness issues or the lack of attention to what was specified on the reservation The club lounge was open with an average evening offering that included a selection of assorted cheeses, crackers, grapes, fruit and some basic canapés. Besides free nonalcoholic drinks, an honor bar featured cheap house wine ($5 retail bottles of wine) selling for $5 a glass. The club lounge is a nice smaller space. Perfect for relaxing with a drink, if the bar area is bu

Ich war kürzlich auf diesem Ort für ein zweitägiges Treffen. Der Treffenraum war sauber, perfekt eingerichtet und ALL Mitarbeiter einschließlich Basil der Manager war extrem professionell und bereit, zu helfen. Die Aufmerksamkeit auf die Details war erstaunlich, und sie prüften immer, um sicherzustellen, dass alles auf Snuff war. Mein Zimmer war extrem sauber, und was ich brauchte, wurde sofort beantwortet. Selbst der Geniteur war sicher, dass wir nichts in der Frühstückszone brauchen, bevor er dort gebummt hat. Es ist offensichtlich, dass Basil ein Team ”Service First” führt und es wird auf jeden Teammitglied gefeuert. Ich empfehle absolut, auf dieser Stelle zu bleiben oder ein Treffen zu behalten. Sehr gut gemacht.

We picked this hotel because it was close to where we needed to be, and we had read that it had been renovated within just the past year. While the lobby and common areas appeared relatively bright and fresh, our 3rd floor room looked like it had some hard use if it was renovated recently. The headboard on the bed was scuffed in several areas and the mattress sagged significantly down in one corner. The bed also creaked badly whenever someone got into it and felt like it might collapse in the middle of the night. When we first arrived in our room, the mirror on the wall of the bedroom was hanging from its mounting at a 30-degree angle. When we tried to fix it, the mountings came off the wall entirely and we had to set the mirror on the floor. It was odd that housekeeping did not note it to be fixed for repair before we checked in. The freezer in the refrigerator looked like it had not been defrosted in years and was basically unusable, with several inches of ice built up in it (see photo). Some of the TV channels also seemed have poor or spotty or reception. For some reason, both our room key cards repeatedly stopped working each day and had to be re-programmed. On the positive side, the front desk staff that we interacted with were all very nice and helpful. Complimentary hot breakfast was provided each morning in the lobby. It was nothing fancy but was typical for a 2 or 2-1/2-star hotel. But, with the deficiencies we encountered in our room, there are definitely better 2 and 3-star hotels within a couple miles of this one.