Andrew Jackson Hotel French Quarter

I liked the fact the hotel is an historic building. The front desk employees are rock solid on customer service and will make guests feel appreciated. However, the maid service has a lot to be desired. Maid service not accommodating to guests needs and should be more attentive to detailed cleaning and services. Example bed never made and when asked for more shampoo and conditioner was ignored.

It has old charm court yard was really nice. Room was OK .Very dirty curtain on window of door you come in and out of your room. Also outlets in room didnt hold plug very well for phone charger. These are minor things people were very nice.I would stay again!

It is a lovely historical building, conveniently located within walking distance from the French Quarter and Bourbon Street.

Always wanted to stay at this hotel - but will never stay here again - from our experience- 1. First got to room we had NO towels and half a roll of toilet paper. That night I asked the front desk person for the items and he could not get them bc they were locked up and he would have to wait for the supervisor. Still got nothing until I went the next morning to the front desk and asked again. 2. Old hotel - the heater just couldn’t keep up with the temperature. It was cold and I set heater at 74. Whole trip it only got up to 67. We were cold. 3. There was rust in the tub and the silver knob that goes from bath to shower was rusted in place as a shower. The faucet for the shower was the type you turn in a circle. It usually stops with hot water. This one kept going around and around and around. You had to guess the spot for hot water and really guess the exact spot to turn off the water. 4. Cracks in the wall, old linen on the beds and hard mattresses- my mattress sunk in the middle. 5. The tv remote only worked if you stood right in front of the TV. We stayed 2 nights bc we paid (no refunds) and couldn’t wait to leave. Never again.

Staff was exceptional and so kind. Zach was especially helpful in sharing information about the area. It is an older hotel, but that’s part of charm & history. However, suggest requesting a room in the main building as they appeared more comfortable and in better condition than the room we had in the rear building off the courtyard. Secured parking and fast service to receive your car. But the hotel’s location make is easy to walk everywhere.

Staying in historical hotel right in the French Quarters was wonderful. Everything was so close making it perfect location. The staff was awesome, very professional. The valet parking was so convenient. Only negative was our room and bathroom size was very tiny. Courtyard was a relaxing place to unwind and relax.

It’s definitely a historic property- but it served its purpose- slept there was in the quarter and the staff was great.

We had a gap under our door and half way up the side too. Room was small which was ok but floors could have used a vacuum and mop. Only had coffee one of the days

Old building. rich in history. Antique furnishings. Staff- particularly Zack & Chris provided above and beyond service and assistance.