Verified traveler
26. Februar 2024
Little challenging checking in. Room not ready so told to park car but ... could not get into parking lot without room key. No room key as room was not ready! Noone at front desk answer phone from parking gate leaving lots of irritated drivers behind me as I could not back up. You cannot leave 1 person to manage check ins at 3 pm, answer phones, watch security camera, and address guest questions, it's not fair to them. The poor guy working on his own for about 45 minutes was innumdated. Please consider not having your front desk staff change shifts at 3. Anyway, after getting to our room about 45 minutes after arrival, everything else was great. Great staff doing the best they can.
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