LHP Napoli Palace & Spa

Es ist kein 5 Sterne Hotel. Nicht einmal 4. Die Behandlung des Managers ist inakzeptabel. Sie versuchten, uns ein Zimmer zu geben, das schlechter war als das, wofür wir bezahlt hatten. Nur mit Trips Intervention haben sie es für uns repariert. Ein billiges Ornament (siehe Foto), das sie auf dem Nachttisch hatten, ging kaputt und sie ließen mich dafür bezahlen (20 €). Das Hotel ist für Personen mit eingeschränkter Mobilität nicht zugänglich: 14 Stufen bis zum Aufzug. Essen von geringer Qualität. Kaltes Rührei und kaum Obst. Das Spa ist sehr teuer und nicht im Hotel enthalten. Auch unzugänglich: 12 Stufen. Es gibt keine Gemeinschaftsräume außerhalb des Zimmers. Nur ein paar Sofas am Eingang und in einem Korridor.

Excellent hotel with great service. Tastefully decorated, room and bath are very modern and comfortable.

非常好非常好

Es ist sicher nicht wie auf den Bildern. Es ist sehr sauber, in der Nähe der U-Bahn, in einem typischen Viertel. Erwarten Sie kein echtes Spa-Hotel am Golf von Neapel. Aber wenn Sie nach einem schönen Stadtaufenthalt in einer wirklich nicht schicken neapolitanischen Umgebung suchen, nicht weit vom Fußballstadion entfernt, werden Sie glücklich sein. Die Dachterrasse plus Pool war saisonbedingt noch nicht in Betrieb. Und die Küche können wir nicht beurteilen, da wir dort nicht gegessen haben. Es wurde erst vor 2 Monaten eröffnet, also haben sie einige Teile noch verbessert. Das Innendesign war cool.

Excellent hotel. Beautiful room and the service was great. We got a free bottle of prosecco for booking direct. I would definitely stay again. Also it's not to close to the main town so it's not loud or busy. We were given a breakfast basket in the morning as we did not have time for breakfast.

Beautiful hotel just around the corner from Diego Maradona stadium and 2 minute walk to train station. Rooms are spotless and comfortable. The staff (especially Anna) could not have been more helpful and friendly during our 2 night stay. Highly recommend!

Very nice hotel. Staff was very welcoming and friendly. Room was spacious and clean. Breakfast was very good. It is located a few blocks away from the Diego Maradona stadium, so it is ideal if you are attending a match. We did so, and it was so comfortable to just walk outside the stadioum and be in the comfort of your room in 5 minutes. Although it is not in the city center, it is in a calm and nice area, away from the intense hustle and bustle, which we found very important. There are several buses and train/metro nearby, so you can easily reach the city center in about 20 mins.

It is a hidden gem in the City away from the hustle and bustle of the noise. It is a lovely building with an excellent fast food low budget restaurant next door and a supermarket down the next square. I do believe that there are many things that need improvement such as the rooms have no temperature control, Having an espresso machine is a nice touch but no espresso, room slippers is a must in a spa hotel. Breakfast was very good and dinner was wonderful. Reception staff were very helpful with local area advise. Generally this is a very good hotel and i would defiantly visit again.

We are just home from a 3 night stay in the Napoli Palace and Spa. The hotel is stunning, well located, outwith the busy city centre but less than a 5 minute walk from the nearest Metro station and close by the football stadium. The staff were all welcoming and attentive and were always happy to help with any requests we had. The room was a generous size and the free upgrade for booking directly on the hotel website was a very welcome touch. The bathroom was stunning and spacious with a rainfall shower. There was a balcony and the window was equipped with an electric shade which was a nice touch. We could not figure out how to work the air conditioning and as a couple from Scotland this meant it was stifling in the room (Yes even in February) We booked the Wellness package which included a "half board" dining plan and SPA access - the reason this review is only 3 stars. Half Board at this hotel is NOT half board, it is bed and breakfast with dinner 1 night of your stay - this is not made clear on the website, booking confirmation or on arrival at the hotel. The restaurant was always quiet (one or two tables in dining during our stay) so I cannot fathom a reason why they cannot include a proper half board option. The dishes served a la carte in the restaurant were pretentious and overpriced, it would be much busier if they served a simple Napoli style pizza/pasta menu at reasonable prices (The pizza restaurant next door was always busy and served delicious food). It is sad to read the reviews of a hotel with restaurant all comment on the food a neighbouring establishment. Breakfast was nice but a limited selection. SPA access - the spa is small but lovely and convenient, however, the SPA access included with your upgraded package is 1 x 60 minute session per person throughout your entire stay, not unlimited as you might expect. Additional time in the SPA can be purchased at 35 Euros Per person for 60 minutes use. They also offer beauty treatments which I can't comment on as I didn't partake. Overall we had a lovely experience here, the one thing that would have improved it tremendously was better clarity regarding the half-board and spa entry.