I hope this will help other families on their trip to south beach. The location for this hotel is phenomenal, in the heart of the city. The rooftop pool is opened to the public, with a very unique clientele. I would say not family friendly.
The check-in was awful. The guy at front desk had no desire to help nor cared to figure out anything other then passing us the keys. We checked in at 4pm, the elevator was broken and there was NO ONE willing to help (keep in mind the stairs to the room were tinny. Hard to carry 3 40lb bags).
There are 3 or 4 buildings in this structure, our building (A building), looked more an old motel 6 rundown. No apparent maintenance has been done since the 70s. The elevator (when finally worked) shake when the doors opened. The room was old and the pullout couch is for one person at most and uncomfortable. We were 4 people (2 adults 2 teenagers), we had to sleep 3 people in one bed. The room was noisy and the "balcony" was facing a wall and parking garage to the left. The room had just been cleaned, which should have been a positive thing except the smell of chemical was unbearable. We slept with door open and had to deal with the noise of the streets. Font desk didn't even let us present the problem. Not their business. There are 100s of hotels on Ocean drive, unless this is your only option. Save yourself some money and aggravation. Thankfully we still had a wonderful time in South Beach.
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