Club Hotel Pineta - All Inclusive

The staff was extremely rude and not helpful at all. The room was extremely dirty room service only came once after we begged them many many times. We had to use dirty towels. They wouldn’t change our towels either my mum has to beg reception and get from reception her self. Not only was the room dirty but the hotel it’s self was dirty and extremely old . . The carpet in the room was non walkable the fridge was old and rotten the bathroom and toilet was dirty. There was garbage all over the grass in the hotel and foods lying about on the corridors of the hotel. I also have many photos

Had an amazing time. Will come back again. If they would've given free sea view it would've been an stay. The massages were top tier!! The women from Indonesia have given the best massages, they used the right pressure, friendly and pay attention to all the tight muscles.. Food was great as expected. Thank you everyone at the hotel to make our stay beautiful.

I had been so looking forward to this holiday as I have not been abroad in 38 years But when we arrived I immediately wanted to come home The hotel was dirty and run down our room was so small for a family of 4 you couldn't swing a cat in it The shower curtain was hanging off and wherever you looked there was mould everywhere. It was supposed to be all inclusive, It wasn't, there was no entertainment for the kids and the food ? Don't get me started on that 😡 we had no choice but to eat out We spend all our holiday spends In 5 days We demanded that the hotel move us Which they eventually did after we relentlessly complained To make it worse 650 children descended on the hotel Some kind of summer camp I've never come across so many rude kids No manners at all Not sure why a review about this hotel has not been written in a year maybe people can't be bothered The hotel we were transferred to was a million times better and we enjoyed the rest of our holiday

6 of us here and we love pineta deluxe . Food is delicious . Staff are nice talkative and friendly. Our girl lily love entertainment staff they made our stay more memorable . Smirnoff at bar and barmen always nice . We will go back next year

Good , very comfortable room AMAZING STAFF very helpful best holiday I have ever been on , defo book to stay . Bar town is also amazing too definitely try out the quads also it’s such a fun activity I would definitely recommend.

Very poor hotel if you’re British ! Management very rude and funny towards you if you’re British ! Room was basic ! Hotel was very clean ! Food in the hotel was absolutely disgusting ! This hotel has mainly turksish people on their holidays that go and weddings ! Please don’t go as we experienced it !

I arrived at the pineta club hotel last Tuesday 29th august upon our arrival at 8.30pm our room was not ready we where asked to go and eat first then returned back to reception it took another 20mins for us to be showed to our room which was absolutely filthy carpet was disgustingly stained and sticky we where showed a further 3 more rooms to which the electricity sockets where hanging off the ceilings and walls each room we where showed the balcony doors did not close or lock which made us feel unsafe the hotel manager was abrupt and angry when we addressed this he was no help at all by this time it was 11.30pm and we where exhausted so we decided to sleep there that night and deal with it the next morning and the manager showed my husband a 5th room which was worse than the previous rooms this hotel is filthy throughout every carpet is stained the lifts to the rooms have cracked mirrors and a horrible smell in them the food was absolutely disgusting so much so my husband ended up ill after eating from it I would never rate this a 3* hotel it’s like a hostel myself and my husband ended up homeless in Turkey on our honeymoon because the holiday company & the hotel would not help us this ruined our stay in Turkey as we where all inclusive so we never took money to eat & drink do not stay at this hotel it’s vile And an absolute safety hazard holiday company’s should be staying clear of this hotel as it will cause bad reviews for them I have attached some pictures of the rooms they tried to put us in each one got worse like I stated the full hotel is a health & safety hazard and would never visit again

Well tomorrow is my last day here and I’ve never known such a run down hotel! Rooms are awful, dated, dirty carpets, the room entrance doors are hanging off the hinges, only one plug socket in the whole room, the air con had a water leak which resulted in the carpet being soaked! The handle of the balcony door fell off in my hand on the first day! But the shower is good and water always hot. There are no cleaners to clean the rooms, if you want fresh towels or toilet rolls you have to ask reception for them! My room hasn’t been cleaned once in a week! The main stairway from the rooms down to reception is carpeted which is coming away from the stairs which is a hazard and an accident waiting to happen if someone trips on it! Food is awful, broccoli for breakfast! Some days it was inedible so I went without and went to the supermarket. The guy behind the so called “bar” in the restaurant looks like he hasn’t washed in months and serves drinks in dirty glasses. Dinner is supposedly 6.30 to 9.30, I went down at 8.30 this eve and nothing left and they’re clearing away! Bar staff are always on their phones making video calls when they’re supposed to be serving as are reception staff, when I queried this they just laughed. The drinks selection is abysmal during the day. Luckily there is a supermarket onsite where you can purchase drinks. The only plus to this hotel is the pool area and outside space. There are plenty of sunbeds although they’re quite uncomfortable as they are basic plastic ones. To be honest I wouldn’t come here again. The whole place needs to be bought by someone who can get it up to the level they a hotel should be. My advice would to be don’t go here!